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Category: Family & Kids

Swimming To A Fault

| UK | Family & Kids, Health & Body, Tourists/Travel

Me: “Hello!”

Customer: “Three juniors for swimming, please.”

Me: “Okay.”

(We have a strict policy at our pool that children under eight have to be accompanied by an adult. I can see that one of the children is under eight.)

Me: “And is it just the children going swimming?”

Customer: “Yes, I can’t go; I am ill.”

Me: “Okay, how old are they?”

Customer: *obviously Grandpa* “They are seven, twelve and thirteen.”

Me: “I am sorry, sir, but I cannot allow the seven-year-old in the pool without an adult over the age of 16.”

Customer: *shouting* “Tell me where is says that!”

(I point to the BIG poster on the wall.)

Customer: *walking away he shouts back* “YOU ARE SUPPOSED TO BE A HOLIDAY RESORT!” *he then says to the youngest child* “That woman wouldn’t let you in!”

Me: “I am sorry that being on holiday seems to you that you can abandon all safety for you grandchildren. Please feel free to go outside, chuck them in the sea, and see how that goes. But that will probably be somebody else’s fault, too!”

When Customers Need Toilet Training

| Sacramento, CA, USA | Family & Kids, Health & Body

(Due to homeless people coming in and sleeping in our bathrooms, our policy has changed as to where we do not have public restrooms. Many customers get angry by this, but usually move on and find somewhere else. Today, I am stocking shelves when a woman comes storming towards me)

Customer: “Tell your managers that I think it’s absolutely disgusting that you don’t let your customers use the bathroom. If I did that at my job, I’d be arrested!”

Me: “Um… excuse me?”

Customer: “You guys should be arrested! It’s horrible what you are doing. If I didn’t let my children use the bathroom, I’d be thrown in jail!”

Coworker: *having overheard the woman’s complaints* “We wouldn’t be able to do our work if we kept letting customers in. And I’ll let children in, no problem, but adults should be able to hold it until they get home!”

Customer: *storms off, muttering obscenities under her breath*

Me: “What the h*** kind of job does she have?”

Mom’s Attitude Floored You

| Edinburgh, Scotland, UK | Family & Kids, Food & Drink

(A small boy, aged about six or seven, and his mother approach the counter.)

Mother: “What cake would you like?”

Boy: “That one.” *points to the last chocolate éclair in the shop*

(As I am taking it out of the display, I drop it on the floor.)

Me: “I’m so sorry. That was the last one we had.”

Mother: “Oh, don’t worry. We’ll take it anyway.”

Me: “I really can’t sell it to you; it’s been on the floor. I’m sorry.”

Boy: *excited* “Wait. Mum, you’re going to let me eat something that’s been on the floor? Really? Oh, wow, that’s great. Thanks, Mum! Wow!”

Mother: “I don’t usually let him…”

(I just gave them the cake.)