Category: Family & Kids

Discount Is Not On The Books

| Atlanta, GA, USA | Books & Reading, Family & Kids, Money

(I work at a bookstore that has carts of bargain prices books for $1-3, mostly children and baby books, with the price listed on a big red and white sticker. A customer, with his daughter of about three to four, comes in with two of the books from the cart.)

Customer: “Hi, I’d like these two, please.”

Me: “Sure thing!” *I proceed to ring up the books: one, a small, flimsy story book for beginning readers at $1 and a small baby board book for $3* “Okay, that will be [total].”

Customer: “What?! That’s too much! Why aren’t they both a dollar?!”

Me: “Well, sir, the price is clearly labeled and set by our corporate office.”

Customer: “But this book for $3 is smaller than the $1 book! I want a discount!”

Me: “I’m sorry, sir, I can’t do that. The price on the book is the price. It’s already been discounted over 75% off, and I can’t discount it more.”

Customer: “Well, if you won’t discount it then I will take my business elsewhere!” *to his daughter* “Well, honey, it looks you can’t have these books because THIS man here doesn’t want you to have them!”

(Her face just drops as she looks at me and they leave the store.)

Coworker: *jokingly* “I can’t believe you! Breaking that little girls heart like that! But seriously, what the h***?!”

Craft A More Specific Question

| Wilton, CT, USA | Family & Kids

(I work at a well-known craft store. We JUST sell craft supplies.)

Little Boy: “Excuse me? Where are the craft supplies?”

Me: “Sweetie, the entire store is craft supplies.”

Baby Cart

| MI, USA | Crazy Requests, Family & Kids

(I am a fifteen-year-old man. I’m pulling in carts from the parking lot and putting them in the lobby so customers can just grab a cart and go shopping. I have just set a large group of carts as a young woman comes up to me pulling a stroller.)

Woman: “Hey, can you watch my baby while I go get groceries, please?”

Me: *startled* “Ma’am, you can bring your baby inside.”

Woman: *ignores me* “Thanks, here.”

(The woman pushed the stroller to me and I caught it to prevent it from rolling down the hill from the store’s entrance. I was stuck at the entrance, seriously worried that, at 15, I just got stuck with a kid. A few minutes later the lady came out with an armful of groceries, grabbed the stroller, and without even a thank you walked away…)

Every Waitress Is Someone’s Daughter

| Oklahoma City, OK, USA | Bad Behavior, Family & Kids, Food & Drink

(I am working as a cashier in a fast food restaurant, and a customer has been yelling at me because I won’t take his expired coupon. I’m new to the establishment and I’m on the verge of tears. Suddenly, another customer intervenes.)

Customer #2: “You heard the lady! That is not going to work, so leave her alone!”

(Customer #1 turns around as if to lash at him, realizes Customer #2 is way taller than him and scoots away without another word. Customer #2 seems angrier than one would expect.)

Me: “Thanks for that, really.”

Customer #2: “My pleasure. The thing is that my daughter’s first job was at [Similar Establishment], and she learned a lot about responsibilities and finances. Do you know what I learned?”

Me: “Uhh… what?”

Customer #2: “I learned that you haven’t felt true fury until the day your little girl comes home crying because some jerk yelled at her on her first day.”

(Customers who care are truly the best.)

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Raising A Good Egg

| Glen Ellyn, IL, USA | Family & Kids

(I work as a bagger at my local grocery store. It’s a typical mid-week afternoon, with a steady stream of orders. The cashier I’m bagging for is an elderly woman in her 80s, and a wonderful person to work with.)

Cashier: “[My Name], could you grab some towels? A kid dropped a carton of eggs at the front of my line.”

Me: “Sure thing, [Cashier]. I’ll clean it up.”

(I grab a roll of towels, a bottle of cleaner, and a plastic bag. I walk around to where the mess is, and find a dozen-egg carton on the floor, and a father frowning at his toddler son, who’s sitting in the cart.)

Me: “I’ll get this cleaned up, sir. Don’t worry. Would you like me to get you a new carton of eggs?”

Father: “No, thanks, miss; my wife’s getting the eggs.” *to his son, who looks a bit confused* “Tell the nice lady you’re sorry for making a mess she has to clean up.”

(The boy doesn’t say anything, but he looks contrite, so I don’t get mad. Besides, he didn’t do it on purpose. The family leaves, I get the eggs cleaned up, and all is well. Three weeks later, I’m bagging for the same cashier, when the father and son come through our line, although I don’t recognize them at first.)

Son: *very firmly* “My name is George.”

Me: “Well, hello, George!”

Son: “I’m really sorry for dropping the eggs.”

(At this point I recognize the two, and I grin.)

Me: “Why, thank you, George. That’s a very nice thing to say. Apology accepted!”

(As it turned out, the father had been hoping to catch me at work so that his son could apologize. Good on him for raising his son to be a gentleman!)

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