Category: Family & Kids


Unpaid Delayed

| MN, USA | At The Checkout, Criminal & Illegal, Family & Kids

(I’m cashiering on a moderately busy day. My current customer is a young woman. Next in line is a mother with a boy beside her, who appears to be about seven years old, a boy who appears to be about two years old in the seat of the shopping cart, and two carts full of food. The seven-year-old is nagging at his mother, running around, and walking into the freezer for the bags of ice. The mom says nothing. I spot the seven-year-old grab several grapes from my current customer and eat them.)

Me: *to the seven-year-old* “You need to leave that alone.”

(The mom shoots me a dirty look. I grimace at my current customer and quietly apologize. She just shakes her head, indicating that she understands it’s not my fault and that she just wants to leave. Once I start ringing up the mom, I notice that they’ve already opened some bottles and their deli food. I’ve made it through the first cartload of food and have it bagged. The second cart has been unloaded and covered the entire belt when the mom suddenly appears to get fed up with her son.)

Mom: “That’s it. I’m done. I don’t wanna deal with this!”

(She grabs her half-eaten deli food, three bags of unpaid food, and begins to storm off with her two children. My next customer and the line of customers at the next register all gasp and stare in shock. I’m flabbergasted and our store policy states that I’m not allowed to try to stop thieves myself.)

Me: *calling after her* “Ma’am, you still need to pay for your stuff!”

(She waves back at me sarcastically and exits the store. I stare at the mountains of food left behind, much of which has to stay refrigerated or it’ll get thrown away. I smile apologetically at my next customer in line.)

Me: “Um, uh, I’m sorry. I have to get all this food moved and you’re welcome to wait if you want to, but, uh, I have no idea how long I’ll be.”

Customer: *nods understandingly* “I think I’ll just go to another line.”

Me: “Thank you. I’m sorry!”

(I paged my supervisor to my till and explained to them what happened. A manager and security had to be called over to document it. I was told that I did the right thing not going after her and also that it was great that I tried to call her back. One coworker came over to start putting all the refrigerated and frozen food away. We were still slow, so I offered to help her put them away and my supervisor told me to go ahead. It took the two of us over thirty minutes to put everything away and we only had to damage out three food items.)


Mummy And Daddy Play Too

| ME, USA | At The Checkout, Family & Kids, Rude & Risque

(I work in a little touristy/toy store for kids and all ages. Near the till we have a lot of gag stuff displayed like funny books, fake dog poop, etc. One of the items we have is a set of toy handcuffs. I am checking out a mother.)

Little Girl: *probably around four* “Oh, mommy, look! Handcuffs!”

Mom: “You don’t need those; put them back.” *continues with transaction*

Little Girl: “Not for me; for you! You said you wanted to handcuff daddy!”

Mom: “No, I didn’t!”

Little Girl: “Yeah, you did; you said you wanted to handcuff daddy but we didn’t have handcuffs, remember? Well, here. I think these are the ones. You can handcuff daddy now.”

Mom: “No, we don’t need those.”

Me: *now finished and trying very hard to not laugh* “Have a nice day!”

(They left without the handcuffs but the girl said ‘you wanted to handcuff daddy’ a few more times!)


The Long And The Short (Hair) Of It

| MN, USA | Family & Kids

(I’m a cashier and currently helping a mother. Her son appears to be about five years old. I have a pixie haircut, but I also have an obviously feminine face and body.)

Son: *very seriously* “Are you a boy?”

(I almost dissolve into laughter.)

Me: “No, I’m a girl. I just have very, very short hair.”

(He seems to consider this for a moment.)

Son: “Okay.” *nods very seriously*

Mom: *clearly worried I’m embarrassed or offended* “I’m sorry about that.”

Me: “No, no, it’s perfectly fine! He was very serious about the question and I can definitely say no one’s ever asked me that before; it was hilarious!”


Time To Show That Customer The Door

| WV, USA | Bad Behavior, Family & Kids

(I’m a fairly petite female college student who works through the semester to try to cover book costs. I opened the shop this day and have been the only employee for quite a few hours. The shop is busy due to the college students returning to town. There’s finally been a break in the line, so I immediately head for a quick restroom break. Once I am inside the restroom, someone keeps trying to open the door even though it is locked. I have a feeling that some small child is playing with the door and I try to open the door slower than normal.)

Me: *opens door square into the forehead of a small girl* “Oh, my goodness! I am so sorry! Are you okay?”

Small Girl: *starts sobbing*

Girl’s Mother: “Oh, honey. It’ll be okay. Shh, shh now. It was an accident. You’ll be okay.”

Me: “I am so sorry about this, ma’am.”

Girl’s Mother: *mouths to me that it’s okay*

(I then feel horrible as I return to the employee back room. I grab a swig of water before heading back out to cashiering the customers that have entered the shop. The small girl and mother slowly make their way through the line. The small girl has stopped crying and seems to be so excited about the candies she can choose from for her yogurt.)

Me: “Okay. Your total today is $[total]. Will that be all for you?”

Girl’s Mother: “No. It won’t. I think you need to change the doors on those bathrooms. They’re a hazard! They need to be changed immediately!”

Me: “I’m so sorry again, ma’am, about what happened. I truly am. I’m glad to see that she is okay right now.”

Girl’s Mother: “No, she’s not! This is going to bruise. I should call up your company and tell them of this incident. I bet you wouldn’t like that here. Your manager should change those doors to swing differently or something; otherwise, I might have to make some phone calls!”

Me: “Ma’am. Once again, I am sorry for what happened.”

(I then go into the legality of how doors open in shops and such to her. I try to keep my composure because I truly felt awful for accidentally hitting the little girl.)

Girl’s Mother: “Well, be sure to leave your manager a note about this! I know it’s not your fault… but that door is a hazard and you should know better!”

(My assistant manager walks in and I relay the story to her.)

Assistant Manager: “This was a mom, right? And she thought that the door wouldn’t potentially be an issue for her daughter standing right next to the doorknob? I need to call my three-year-old and tell him I love him. Some people.”


Keeping Children In Order Is A Monstrous Feet

| Woodstock, GA, USA | Family & Kids

(I am working at the deli counter with a large glass case displaying all of our products which can be cut to order. A customer places his order and, as I get to work on it, his maybe five-year-old daughter leans up against my freshly cleaned display case with hands and face against it. Nothing new to me, but perhaps I made a face about it.)

Father: *with a smile* “Now, now, don’t lean up against the glass or the nice man there is going to take you out back and chop your feet off!”

Daughter: *staring up at me then her father* “No, he won’t!”

Father: “He just might!”

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