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Category: Family & Kids

Needs More Data On Data

| Sydney, NSW, Australia | Extra Stupid, Family & Kids, Technology

Caller: “Why is my mobile bill $900?”

Me: “By the looks of it you’ve gone over your data by about 15GB.”

Caller: “HOW WOULD THAT HAPPEN? I DON’T USE THE INTERNET!”

Me: “Do you use any apps on your phone?”

Caller: “I let my son watch YouTube so he’s quiet.”

Me: “You do realise YouTube uses data?”

Caller: “No one told me that! I don’t want to pay for this bill!”

Dora Hasn’t Explored That Yet

| FL, USA | At The Checkout, Family & Kids, Movies & TV, Rude & Risque

(I’m bagging a customer’s purchases when a woman and a little girl in a Dora the Explorer shirt walk by.)

Me: “Do you know how Dora the Explorer got her name?”

Customer: *suddenly horrified* “Uh… no…”

Me: “Because the Spanish word for ‘explorer’ is ‘exploradora.'”

Customer: “Oh, thank God. I thought you were going to say she was named after a porn star or something.”

Me: “…”

Can’t Em-Bra-ce Her Tomboyishness

| Salt Lake City, UT, USA | Bigotry, Family & Kids

(I am working the rentals department of a costume shop when I was forwarded a call.)

Me: “Hi, what can I help you find today?”

Customer: “I was wondering if you have any mini skirts, low cut blouses, push up bras, high heels, that sort of thing.”

Me: “Yes, we might have something like that. What type of event do you need it for?”

Customer: “It’s not for me; it’s for my daughter. She just got her degree and is interviewing for a job.”

Me: “…What job is she interviewing for?”

Customer: “It’s for [Major Video Game Developer]. She’s a video game programmer.”

Me: “I’m sorry. She’s going in for an interview and she needs what, now?”

Customer: “Don’t you think she needs to wear something sexy? You know, since there are so many men in that field?”

Me: “What does your daughter think she should wear?”

Customer: “Oh, she’s a tomboy. She’d wear a T-shirt if I let her. But don’t you agree with me? Shouldn’t she wear something sexy?”

Me: *afraid to outright disagree with a customer* “I think you should consult someone in the industry about what’s appropriate.”

Customer: “She needs to show a little cleavage, you know? With a mini skirt?”

Me: *completely flabbergasted* “…I’m sorry, I don’t think we have anything to help you.”

Gives New Meaning To The Pink Dollar

| ACT, Australia | Bigotry, Family & Kids, Money

(At the store I work at, we sell gift cards for a certain popular online music store, with pre-set values of $20, $30, and $50. To help tell the difference between the cards, they are colour-coded, with $20 being pink, $30 being blue, and $50 being green. One day, an old lady comes up to my register with a $20 card.)

Customer: “Excuse me, but do you have these $20 cards in blue?”

Me: “Sorry, ma’am, the $20 [Music Store] gift cards only come in pink.”

Customer: “Are you sure? I really would like a blue $20 [Music Store] card.”

Me: “All the $20 cards are pink, I’m afraid. Why were you after a blue card in particular?”

Customer: “Well, I want to buy this card for my grandson’s birthday, but I can’t get him a PINK card. That’s a girl’s colour! He’s a boy; he needs a BLUE card!”

(The customer is a bit grumpy at this point, and I am a bit put off by her gender stereotyping, but I try to remain polite and helpful.)

Me: “Oh. Well, as I said, we unfortunately do not have blue $20 [Music Store] cards.”

Customer: *disappointed* “I see.” *pause* “Are you sure you don’t have any blue ones out the back?”

Me: “Positive, ma’am. The $30 [Music Store] cards are blue. You could spend and extra $10 and get one of those.”

Customer: *outraged* “$30?! I love my grandson, but not that much!”

Not Kidding About That Discount

| Vienna, Austria | Family & Kids, Liars & Scammers

(We have a really convoluted system of discounts based on age and group size. People rarely ask for the right ticket, so we ask follow-up questions.)

Customer: “Hello, I’d like one family ticket: two adults and two children.”

Me: “Sure, how old are the children?”

Customer: “22 and 24.”

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