Category: Family & Kids

Grandson Grandstanding

| Germany | Bad Behavior, Family & Kids, Hotels & Lodging

Caller: “I am ringing on behalf of my grandparents about their booking.”

Me: “Can you give me a booking number, an arrival date, or the name of the guests?”

Caller: “I am the grandson.”

Me: “And what is your grandparents’ name?”

Caller: *aggressive and very loud* “I AM THE GRANDSON OF MY GRANDPARENTS!”

Me: “I am also the grandson of my grandparents, but could you please give me a little bit more information about the booking?”

Caller: *extremely aggressive, shouting really loud* “THE TRIP HAS BEEN PAID FOR AND YOU SHOULD ADAPT TO US!”

Me: “Could you please calm down a bit? I have no idea what this is about.”

Caller: *shouting completely incomprehensibly* “WAWAWAWA!”

Me: “Sir, I have guests standing at reception waiting to check in. I suggest you ring back after you have calmed down.” *click*

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Bags Of Common Sense

| USA | At The Checkout, Books & Reading, Family & Kids

(The bookstore where I work has recently switched bag printers, and there has been a delay getting the new bags. As a result we have run out of plastic bags to put purchases in. We have signs on the front door letting customers know. An older man and his son come up to the counter with a stack of about six books. I ring them up.)

Customer: “Where’s my bag?”

Me: “I’m sorry, sir, we are out of bags.”

Customer: “How the h*** am I supposed to get my books out to the car?!”

Customer’s Son: “Dad, you carried them all over the store and up here to the register. You can carry them ten feet to the car.”

(I was so glad he said it so I didn’t have to!)

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On The Straight And Narrow (Minded), Part 4

| OR, USA | Bigotry, Crazy Requests, Family & Kids

(I am female. I work at a pool as a lifeguard/swimming instructor/supervisor for a few summers. The town is extremely conservative, and I am dating another woman.)

Me: *picks up phone* “Hello, this is [Pool]. How can I help you?”

Customer: “I’ve heard there’s a [lesbian slur] working at your pool. How can you let her around the children?”

Me: “Ma’am, our employees personal lives are not our business.”

Customer: “Well, I want her fired. It’s inappropriate.”

Me: “You do realize it’s illegal to fire someone based on their sexuality in this state, right?”

Customer: “I don’t f****** care. I don’t want her around my daughter! She’ll fill her head with horrible ideas and make her a sinner!”

(By now, my boss has noticed that I’m about to cry, so she picks the phone up and tells me to hang up. I only hear my boss talking. Note: My boss is a 50-year-old mother of two that comes off as quiet, and I’ve never heard her curse before.)

Boss: “Ma’am, that’s not how we operate here.” *pause* “Well, f*** you, too. All of our employees are valuable members of the team, and I’d rather lose you as a customer than her as a family member. You are no longer welcome here.”

Related:

On The Straight And Narrow (Minded), Part 3

On The Straight And Narrow (Minded), Part 2

On The Straight And Narrow (Minded)

 

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Saved From A Long Hairy Situation

| UK | At The Checkout, Crazy Requests, Family & Kids

(I am a male, with very long hair, and am admittedly slightly feminine looking. A woman and her young daughter come up to the counter.)

Woman: “All right, sweetie, give the nice man the money.”

Little Girl: *confused* “But mommy, it’s a girl!”

Woman: *clearly embarrassed* “No, sweetie, it’s a boy; he just has long hair.”

Little Girl: *becoming distraught* “NO! It’s a GIRL! GIRL! GIRL! GIRL!”

(The child begins to bawl loudly, still screaming the word ‘girl’ over and over again while the mother continues to try and correct her.)

Me: *in defeat* “It’s okay… I’ll be a girl.”

(The little girl calmed down and they finally finished the transaction!)

Zip In And Zit Out

| KS, USA | Family & Kids, Health & Body

(I’m in the office when a woman and her two children, a boy and girl, come in. The girl is here for a background check so she can work at a local grocer. The woman and her son take a seat in the small waiting area, which is pretty much in front of my desk. As I begin typing the information, I overhear this.)

Woman: “Honey, what’s that on your nose?”

Son: “I dunno, a bump?”

Woman: “It’s a zit! Here, let me squeeze it.”

Son: “What! No, the last time you did, blood came out!”

Woman: “Just hold still. Let me pop it.”

(At this point, I’m typing frantically, not wanting them to stay here any longer than they have to. The girl acts nonchalant about the whole thing, pretty much ignoring them.)

Son: “But it hurts! And what if pus comes out?”

Woman: “It ain’t gonna hurt you; it’s just yellow stuff. Now, hold still…”

Me: “Ma’am, we have a bathroom right up the stairs behind you.”

Woman: “Oh, thanks, honey!”

(I handed the girl her paperwork, and they headed upstairs to the bathroom. It’s a one-person bathroom, but all three fit in at the same time. However, they decided to keep the door open so the WHOLE BUILDING heard their dialogue on popping the boy’s zit. When they left, I saw the boy with a huge crater on his nose and pus leaking out. This was probably the grossest thing I’ve ever had to witness!)

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