Category: Family & Kids

Being A Customer Is Not Their Calling

, | Yorba Linda, CA, USA | Bizarre, Family & Kids, Popular

(A middle-aged lady walks into the store.)

Customer: “Hi, may I have the store’s phone number?”

(I look at my coworker and we share a confused look.)

Me: “May I ask why?”

Customer: “My grandson is in the car and wants to call in an order.”

(In total disbelief, I give her the number and watch her sign it to her grandson through the store window.)

Customer: “Did he call?”

Me: “No, ma’am.”

Customer: “Okay, let me give you his number so you can take his order.”

(Before I can say anything she gives me her grandson’s number so I call but nothing happens.)

Customer: “Well, just walk out to the car and take his order!”

(I went out, took the order, went back and made the sandwich. While she paid for it she commented on how rich she was and how poor we were. Seriously, she told us we were poor and couldn’t afford what she could. She left, leaving no tip. Worst customer ever.)

A Gross Misunderstanding Of The Books

| Gainesville, FL, USA | Books & Reading, Family & Kids, Rude & Risque

Customer: “I’m looking for a book for my grandchildren. I don’t know the title but I know it’s some kind of encyclopedia of gross things and the cover has a picture of a kid picking his nose.”

Me: “Yes, I know that book. It’s called Oh, Yuck. Here’s a copy for you.”

Customer: “Do you think that would be embarrassing for me to send it to my grandchildren? I mean, it’s gross. Do you really think it would be appropriate?”

Me: “I don’t know, ma’am. I thought you already knew it was gross based on your description of the book.”

Customer: *sets book down* “I just don’t think it would be appropriate. Can you show me some storybooks?”

(I take the customer to the storybooks and she keeps asking for recommendations, so I show her book after book and she rejects them. Finally, she makes a suggestion.)

Customer: “Well, I’ve heard of this one book. Do you have ‘Walter the Farting Dog’?”

Me: ” Yes, it’s popular. Right here.”

Customer: “But wouldn’t that be kind of gross? I don’t know if that’s appropriate. A farting dog? That might be embarrassing for me to send to my grandchildren.”

Me: “…I don’t know how to help you if you keep asking me for gross books and then saying they’re too gross, ma’am.”

Customer: “I just heard those were popular. But I can’t send that. It’s too gross. Wouldn’t that be embarrassing?”

(I end up just leaving her to browse in the storybooks section.)

Jon Snow Works Here

| Brisbane, QLD, Australia | At The Checkout, Family & Kids

(I work at an art and craft shop. I have only been working two months at most so I am still timid. A lady and her daughter come in and ask me some questions about decoupage, which I hadn’t heard of. I apologize and explain that I’m new and direct her to another employee who answers all her questions. She returns happy and friendly. Whilst I’m processing her sale she starts asking me more questions.)

Me: *apologizes again* “Sorry, ma’am; I’m new. I’ve only been here two months and I’m still learning. I don’t know anything about decoupage. But I can grab my coworker and she can help you.”

Customer: *turns to daughter* “See! You could work here!”

(The daughter leaves the shop.)

Customer: *turns back to me smiling* “I’ve told her she should apply for a job here but she doesn’t want to because she doesn’t know anything about art and craft.” *turns to daughter outside and yells* “See! This girl doesn’t know anything!”

Dairy, Dairy, Quite Contrary

| UK | Family & Kids, Food & Drink, Health & Body

(In the restaurant I work in the waiting staff make the desserts. We get an order for our children’s pancakes dessert which normally comes with ice cream, sauce, and marshmallows. The message says ‘just pancakes and marshmallows, no dairy.’ I check with my coworker who took the order.)

Me: “Our pancakes have dairy in them. Did you inform the customer?”

Coworker: “Yes. They just said they wanted them anyway, so I put the order through as they asked.”

(I decide to go check with the customer, who ordered the pancakes for her sons. Just in case there was any confusion.)

Me: “Sorry to disturb, but is this the table that ordered the pancakes with no dairy, just marshmallows?”

Customer: “Yes. Is there a problem?”

Me: “Are your children lactose-intolerant at all?”

Customer: “Yes, actually.”

Me: “Well, the pancakes we sell aren’t lactose-free. And I’m sorry, but we have no dairy-free alternative. I wouldn’t want your boys to get sick.”

Customer: “Oh, don’t worry. I know. But I already promised my boys the dessert. With all the extra stuff on they will get sick, but just the pancakes will make them only a little sick, so that’s fine.”

Me: “Yes, ma’am.”

(I walk away to explain to my coworker making desserts not to worry about anything. The boys enjoyed their desserts but didn’t look to great afterwards.)

Overflowing With Problems

| Appleton, WI, USA | At The Checkout, Family & Kids, Health & Body, Popular, Rude & Risque

(I’m bagging groceries, and in the middle of an order I notice that the cashier has paused, and is delicately holding up an item she has grabbed out of the shopping cart. She turns to the customer, and the following exchange happens.)

Coworker: “Ma’am, there appears to be something on this. Did you want a new one? Or…”

Customer: “Oh, that, yeah. My daughter had diarrhea, and it overflowed her diaper.”

(At this, my coworker and I take a closer look at the contents of the cart. It’s everywhere. My poor coworker just makes a horrified face, as she realizes she just got a handful of feces.)

Customer: “Yeah, you’re gonna clean that all up, right?”

(We are nowhere near capable of properly cleaning up what turned out to be a few dozen items coated in fecal matter (including a serious need for gloves) at the register, but she was “in a hurry” so we had to clean it up with just paper towels and the glass cleaner we use to wipe down the registers, all the while holding back the urge to vomit. Of course the customer didn’t say another word, but at least my coworker and I got relieved to go sanitize ourselves!)