Category: Family & Kids

Framing Your Family

| UK | Crazy Requests, Extra Stupid, Family & Kids

(I’m showing a customer our range of picture frames.)

Customer: “How big is 8″ by 10″?”

(I pick up a frame of that size and hand it to her.)

Customer: “How big is it though?”

Me: “That big.” *pointing at the frame*

Customer: *stares at the frame blankly before moving on* “What about this?”

Me: “It’s 4″ by 5″. It would accommodate a picture that is a quarter the size of the one in your hand.”

Customer: *waving her hands wildly* “That makes no sense!”

Me: “Umm, perhaps if you tell me the size of the picture you want to frame, I can show you what we have?”

Customer: “Don’t you give me a picture?”

Me: “We have some available for purchase.”

(I show her our collection.)

Me: “Is there any that take your fancy?”

Customer: *after looking over the selection* “Do you have any with my grandchildren?”

Me: “…”

Discount Is Not On The Books

| Atlanta, GA, USA | Books & Reading, Family & Kids, Money

(I work at a bookstore that has carts of bargain prices books for $1-3, mostly children and baby books, with the price listed on a big red and white sticker. A customer, with his daughter of about three to four, comes in with two of the books from the cart.)

Customer: “Hi, I’d like these two, please.”

Me: “Sure thing!” *I proceed to ring up the books: one, a small, flimsy story book for beginning readers at $1 and a small baby board book for $3* “Okay, that will be [total].”

Customer: “What?! That’s too much! Why aren’t they both a dollar?!”

Me: “Well, sir, the price is clearly labeled and set by our corporate office.”

Customer: “But this book for $3 is smaller than the $1 book! I want a discount!”

Me: “I’m sorry, sir, I can’t do that. The price on the book is the price. It’s already been discounted over 75% off, and I can’t discount it more.”

Customer: “Well, if you won’t discount it then I will take my business elsewhere!” *to his daughter* “Well, honey, it looks you can’t have these books because THIS man here doesn’t want you to have them!”

(Her face just drops as she looks at me and they leave the store.)

Coworker: *jokingly* “I can’t believe you! Breaking that little girls heart like that! But seriously, what the h***?!”

Craft A More Specific Question

| Wilton, CT, USA | Family & Kids

(I work at a well-known craft store. We JUST sell craft supplies.)

Little Boy: “Excuse me? Where are the craft supplies?”

Me: “Sweetie, the entire store is craft supplies.”

Baby Cart

| MI, USA | Crazy Requests, Family & Kids

(I am a fifteen-year-old man. I’m pulling in carts from the parking lot and putting them in the lobby so customers can just grab a cart and go shopping. I have just set a large group of carts as a young woman comes up to me pulling a stroller.)

Woman: “Hey, can you watch my baby while I go get groceries, please?”

Me: *startled* “Ma’am, you can bring your baby inside.”

Woman: *ignores me* “Thanks, here.”

(The woman pushed the stroller to me and I caught it to prevent it from rolling down the hill from the store’s entrance. I was stuck at the entrance, seriously worried that, at 15, I just got stuck with a kid. A few minutes later the lady came out with an armful of groceries, grabbed the stroller, and without even a thank you walked away…)

Every Waitress Is Someone’s Daughter

| Oklahoma City, OK, USA | Bad Behavior, Family & Kids, Food & Drink

(I am working as a cashier in a fast food restaurant, and a customer has been yelling at me because I won’t take his expired coupon. I’m new to the establishment and I’m on the verge of tears. Suddenly, another customer intervenes.)

Customer #2: “You heard the lady! That is not going to work, so leave her alone!”

(Customer #1 turns around as if to lash at him, realizes Customer #2 is way taller than him and scoots away without another word. Customer #2 seems angrier than one would expect.)

Me: “Thanks for that, really.”

Customer #2: “My pleasure. The thing is that my daughter’s first job was at [Similar Establishment], and she learned a lot about responsibilities and finances. Do you know what I learned?”

Me: “Uhh… what?”

Customer #2: “I learned that you haven’t felt true fury until the day your little girl comes home crying because some jerk yelled at her on her first day.”

(Customers who care are truly the best.)

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