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Category: Family & Kids

Some Customers Are A Pet Hate

| PA, USA | Books & Reading, Crazy Requests, Family & Kids, Pets & Animals

Caller: “Hi, I’m looking for a specific book to help my children deal with the death of a pet.”

Me: All right. Can you give me the title or author?

Caller: “Oh, I don’t remember it. But I’ve purchased copies from your store before. I know you have it!”

(I search for at least fifteen minutes; using every variant on the phrase ‘death of a pet’ I can think of. The customer alternates between telling me about her poor sick dog, insisting that she’s purchased it here before, and that I really should know about it. Finally, I find the book she wants.)

Customer: “Thank you! That wasn’t all that hard, now, was it?”

Me: “All right, ma’am. I’m afraid we do not have this book in the store right now. I’ll happily order you a copy—”

Customer: “When will it get here?”

Me: “Three to five business days.”

Customer: “But she’s being put down tomorrow! I was counting on you!”

Me: “Ma’am, I’m very sorry, but this is the best I can do, unless you want to order the book from our website yourself and pay extra for overnight shipping.”

Customer: “… You know what? Never mind. I’ll just tell the kids she went to live on a farm, and tell them the truth in a few years.” *click*

Hashtag STFU

| Canada | Family & Kids, Technology

(I’m scooping ice cream when four girls approach, probably in their early teens. One girl doesn’t look up from her cellphone the entire time.)

Girl #1: “Like, O-M-G. We should totes get ice cream.”

Girl #2: “We should! Hashtag delicious!”

(At this point I sort of do a double take as I have never heard anyone use ‘O-M-G’ and ‘hashtag’ in an actual sentence. )

Girl #3: “Totes hashtag guilty pleasure. Hashtag favourite food.”

Girl #1: “O-M-G . What flavors should we get? Hashtag decisions!”

Girl #3: “Hashtag double scoops. Hashtag muffin top! Let’s each get two scoops! We’re soooo bad!”

(They proceeded to get their ice cream and then I witnessed them all smooshed together outside the store taking selfies with their ice cream cones, all while making a duck face. I needed to take a break after that to regather my faith in humanity.)

Generation ZZZ

| Caledonia, NY, USA | Family & Kids

(I’m a lead cashier and I notice a teenage boy walking up and down the aisles, so I approach him.)

Me: “Can I help you find anything?”

Customer: “No. I’m just bored so I’m gonna look around in here for a while, because I have nothing else to do.”

(What a generation…)