Category: Family & Kids

The Customer Spent Money But The Child Is Complimentary

| Chicago, IL, USA | Awesome Customers, Family & Kids

(I work at a big box store in the jewellery department. I am usually the only one there during the mornings. I am also seven months pregnant. I am helping a lady pick out a new watch, with her younger old daughter sitting in the cart. This happens just as the lady is about to pay for her item.)

Me: “And here’s your change. Thank you for shopping with us!”

Lady: “Thank you. Good luck with the future baby!”

Me: “Thanks!”

Little Girl: “I bet the baby will be pretty because you are pretty like a princess!”

Me: “Aww, thanks!”

(I couldn’t stop smiling after they left. Little girl made my week! And my baby was the prettiest baby in the hospital when she was born – nurses even thought so!)

Moms Can Be Stock-Blockers

| New York, NY, USA | Bad Behavior, Family & Kids, Top

(Shortly after moving out of my parent’s house, my cell phone breaks. Since the contract hasn’t yet expired, I’m still on their old plan, so my mother needs to come with me to get a replacement. She’s not a nice woman.)

Mom: “We saw this model phone online and we’re interested in buying it.”

(My mom shows a printout to the sales girl.)

Sales Girl: “Oh, I’m sorry, we don’t have this model in our store. But we have this one that’s very similar.”

(The sales girl shows us a nearly identical phone for only a few dollars more.)

Me: “Does this come with only [features I want], and would I have to worry about [features I don’t want]?”

Sales Girl: “Yep! It’s nearly the same; it just has a different sized screen and more memory.”

(We continue talking about the cellphone, with the sales girl answering my questions very nicely and politely.)

Mom: “No! We want this phone! Go get it! You have it in stock somewhere!”

Sales Girl: “I’m very sorry; we just don’t have this one. Not anywhere in our stock. We haven’t in some time.”

Mom: “That’s stupid! It was on your website! You’re supposed to have it!”

Sales Girl: “It does say that not all stores will stock all models. I’m very sorry. If you like, I can call around and see if anyone has it, and they can have it here in a few days. It is a slightly older model, though, so I can’t make any promises.”

Mom: “No! I live out of town; I’m only here until tomorrow!”

Sales Girl: “I’m sorry. Like I said, this one is almost the same, just an updated model.”

Mom: “I just think it’s very dishonest of you to advertise one thing on your site and then try and scam us into a more expensive phone here.”

(Bear in mind, I’m the one paying for the new phone and the difference is all of about $10.)

Sales Girl: “Well, like I said, right here on the page it says in bold italics that not all models will be available in all stores.”

Mom: “Fine, then! But I’ll be sending a complaint about this! You’re extremely dishonest!”

Sales Girl: “I’m really very, very sorry…”

(As I check out and pay, I shake the sales girl hand and thank her for her help. In doing so, I pass her a note that reads: ‘I’m sorry she’s treating you that way. I understand what that feels like and you did your job very well. It’s not you, she’s always like that. This is why I moved out.’)

From The Mouth Of Babes

| MI, USA | Family & Kids

(I work at a major retail store in the deli. Two children aged 8 and 5 come up to order food. The 5 year old is close to touching the lower part of the hot case.)

Me: “Careful sweetie, this is kept very hot and you could burn yourself.” *to the 8 year old* “You’d be surprised how many people burn themselves on this thing.”

8 year old: “Well, they all obviously need glasses, because there’s a warning that says ‘Caution: Hot!’ right in front of their faces.”

Me: “You’re more intelligent than most adults who come up here!”

Send Him To The Sister Store

| Rahway, NJ, USA | Awesome Customers, Bad Behavior, Family & Kids, Theme Of The Month

(Our newest employee is a very sweet 18-year-old girl. She’s only been working for a week, when a customer starts giving her a hard time.)

Rude Customer: “You f***ing b****! Can’t you do s*** right?!”

18-year-old Cashier: *trying not to cry* “Sir, I’m sorry! You told me to take-”

Rude Customer: “Forget it! I’ll go to [similar store nearby], where they actually hire decent people!”

18-year-old Cashier: “I was only-”

Rude Customer: “F*** you! You’re probably some b**** who’s never worked a day in her life! I bet you’re not even in school! Probably just waiting to get knocked up so you can live on welfare and sit on your lazy fat a** all day!”

(He continues screaming at her and making disparaging remarks. I’m about to get the manager when a female customer walks in, sees what’s going on and speaks up.)

Female Customer: “Hey, will you shut up and stop being such a jacka**?! What’s your problem?!”

Rude Customer: “This b**** can’t do s*** right! She shouldn’t be working if she’s too stupid to do anything!”

Female Customer: “That ‘b****’ is my big sister and if you call her that again, I’ll knock your f***ing head off!”

Rude Customer: “Please! You’re probably about as worthless as her!”

Female Customer: “Try me.”

Rude Customer: “Crazy b****!” *runs out*

(It turned out the female customer really was the cashier’s sister. We were scared the cashier wouldn’t come back after that day, but she did and told us the guy was smart to run away because her sister, who’s only 15, really could’ve injured him if she fought!)

Please Keep All Cybernetics Inside The Ride At All Times

| Orlando, FL, USA | Awesome Customers, Family & Kids, Theme Of The Month, Top, Wild & Unruly

(I work as an attendant for a theme park roller coaster. We have had an incident where a guest’s $10,000, custom-made prosthetic leg fell off while he was riding the coaster and landed in the moat below. Thanks to that, the park changed their policy to not allow anyone to bring a prosthetic limb onto any ride; now they must be stored in lockers with other personal belongings.)

Me: “How many in your party, sir?”

Guest: “Two.”

Me: “Row three, please. Right this way.”

Guest: “Hold on.”

(He bends over, unsnaps something, pulls his leg out of his jeans, straightens up and hands it to me.)

Me: “Uh…”

Guest: “Could you hold onto this while I ride?”

Me: *unable to take my eyes off the prosthetic being offered* “I, uh… I’m sorry, sir. You’ll have to store that in the lockers out front.”

Guest: “You mean I have to go through the whole line again?”

Me: *visibly shivering* “You, um, I mean, I can give you a pass to let you back into the leg -I mean- front of the line.”

Guest: “Well, that sure is a pain.”

(He starts hobbling around to put his leg back on, when new guests start coming down the queue. At the front of the line is a little boy, maybe 6 or 7 years old, and his mother.)

Little Boy: *wide-eyed and pointing at the one-legged man* “Look, mommy! That man’s a robot!”

Mother: “You’re making that man feel bad. You apologize to him!”

Little Boy: *suddenly terrified* “Is he gonna shoot me with his lasers?”

Guest: *in a silly computer-like voice* “DON’T WORRY, YOUNG HUMAN PERSON. I ONLY SHOOT BAD GUYS WITH MY LASERS. BEEP BOOP.”

Little Boy: “Whoooooaaaaaa!”