Category: Family & Kids

Santa Will Know Who’s Nicer Than Nice

| TX, USA | Family & Kids, Health & Body, Holidays, Theme Of The Month, Top

(I work in a party store. I am serving an eight-year-old customer.)

Eight-Year-Old: “Can I see your Christmas decorations? I need to get special Christmas decorations.”

Me: “Sure you can. Is there something special you want to get, little guy?”

Eight-Year-Old: “I want to get a pretty tree with ornaments, and stockings, and presents, and Christmas lights! It’s for my neighbor.”

Me: “That’s a lot to get for your neighbor, sweetheart. Why do you need all of that?”

Eight-Year-Old: “Their daddy died. They don’t have Christmas this year, so I wanted to give it to them. I even got $100 from my mom to do it.”

Me: *on the verge of tears* “That’s very generous of you. Tell you what, let’s pick out some stockings and a tree. Then I’ll talk to my manager to see what we can do about some toys. How many kids does your neighbor have?”

Eight-Year-Old: “Three. [Name] is my best friend. I’m going to give him my presents for Christmas. I asked Santa to bring him an XBox, too, but Santa might be busy. So I’m going to give him my XBox.”

Me: “I’m sure, in this case, Santa will be listening very hard.”

(I help him pick out some special decorations and a tree. I ask my manager what we can do. Apparently, the boy’s mother has told my manager about the neighbor’s husband having passed away a few weeks ago in a bad accident, leaving the wife to support their family. We do a special discount of 50% off everything. We even donate some bulk bags of toys and stockings. By this time, we’re trying not to cry. On their way out, the mother thanks us.)

Mother: “He doesn’t know it, but both he and his best friend are getting an XBox for Christmas. He’s only eight and he wanted to give them everything. He even demanded we have them over for Christmas day. He is adamant they’re going to have a Christmas, no matter what.”

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Doesn’t Understand The ‘A Time For Giving’ Part

| TX, USA | At The Checkout, Family & Kids, Holidays, Theme Of The Month, Top

(I work at a toy store. During the Christmas season, we take donations to ‘Toys for Tots,’ a program that helps kids in need get toys they otherwise couldn’t afford. A boy who has just turned 10 comes in with birthday money and buys some Pokémon toys. This happens at the end.)

Me: “Okay, hon. Your total is [total]. Would you like to donate to ‘Toys for Tots’ today?”

Boy: “Yes. I want to donate.”

(I assume he wants to donate a dollar or so, as most people do.)

Me: “Okay. How much would you like to donate?”

Boy: “$50.”

Me: “Are you sure? That’s a pretty big donation!”

Boy: *nods*

Me: “Okay. Thank you so much!”

(At this point a customer behind me speaks up.)

Customer: “He can’t give you that much! You’re just keeping it for yourself anyway. And besides, those people are just lazy! If they actually worked instead of mooching off the government then maybe their parents could get them s***!”

(My jaw drops. I am about to tell the customer off, when the boy steps in.)

Boy: “Don’t talk like that! Besides, I saved up this money for my birthday, and I can pick how I want to spend it! And they aren’t lazy. Sometimes people just need help. I hope if you needed help, someone would help you. Because that’s what God says to do!”

(The customer shut up after that. I was really proud of that little boy. He did donate the $50, an amount most adults won’t even pay!)

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Getting Owned By The Owner, Part 5

| CA, USA | Family & Kids, Liars & Scammers

(I own a coffee shop in a small town. My best friend is the manager and head barista. I am pretty young and inherited the place from family. I have come in for some coffee and to do some paperwork for a new hire. I am in line behind a very disgruntled customer.)

Customer: “You don’t have any authority to kick me out, you s***! I can do as I like. This is America. Only the owner can kick me out and he is never here. I am good friends with [Former Owner] and his whole family. So get me my drink on the house or I am going to have you fired. Do it now!”

Me: “Excuse me? You said you know [Former Owner]?”

Customer: “Well, yes. He is going to be so angry!”

Me: “Then you would have attended his funeral last March. You would also know that he never stood for abusive people in his shop.”

Customer: “How do you know this, you little snot? What are you, in high school?”

Me: “Actually, I am 25. My uncle passed away last year after battling cancer. I have been working at this shop since I was 15. He left it to me in the will. I own this shop. You have no right to speak to the barista, or anyone, that way. Please get out of my shop. The next time you show up you will be arrested.”

Customer: “You are missing out, young lady. I have never been so offended in my life! How dare you talk to me like that!?”

(My friend, the barista, feels the need to interject.)

Barista: “How dare you act like a child?! You make sexist, crude remarks every time you come in, you a**. I am lucky to work here. I have a very understanding boss. You are nothing but a bully. Get out of here and don’t come back.”

(The customer looks towards me.)

Me: “You heard my barista. Get out of my store.”

Customer: “Fine! But you are missing out!”

(The customer storms out of coffee store.)

Barista: “Thank you.”

Me: “I am going to give you a raise for that.”

Barista: “I thought I was going to be fired.”

Me: “Nope. That was hilarious.”

(She has worked for me for about five years now and has been made a partner!)

Related:
Getting Owned By The Owner, Part 4
Getting Owned By The Owner, Part 3
Getting Owned By The Owner, Part 2
Getting Owned By The Owner

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The Screwdriver Is Complimentary

| CA, USA | At The Checkout, Family & Kids

(I work at a hobby store that sells everything from arts and crafts for kids to models and remote control vehicles. A customer and her small son come in and shop around for a bit. They eventually bring up a vacuum for catching bugs.)

Me: “Alright. That will be [price]. This requires three AA batteries. Did you need those?”

Customer: “Yeah. We better get some.”

Me: “Okay. Your new total comes to [price].”

(They pay and leave. Not five minutes later they come back in.)

Customer: “I’m sorry, but do you have a screwdriver to open this with?”

(The customer meant one she could buy but we have one behind the counter for this type of situation. I go ahead and just open the battery cover for her on the bug catcher.)

Me: “There we are! You’re good to go.”

(I hand it back to the little boy. They begin to leave when the customer turns around and addresses her son.)

Customer: “Tell the nice lady ‘thank you.'”

Son: *with a look of concentration on his face* “You… are… sooo… beautiful.”

Me: “Why, thank you!”

(The mom is slightly embarrassed but thanks me again. They leave. I turn to my coworker, who watched the whole thing and is smiling)

Me: “I don’t know where he learned those manners from, but he’s gonna do well in life.”

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From The Mouth Of Babes, Part 5

| Champaign, IL, USA | Awesome Customers, Family & Kids, Top

(A man and his four children are in the booth next to my family. I am four years old and am sitting next to my younger brothers. We are all quietly coloring at the table. The children at the next booth are climbing on top of the booth and playing with my father’s hat, throwing food, and running around the entire restaurant.)

Waiter: “Sir, your children are bothering other customers. They need to calm down, or you will have to leave.”

Other Dad: “They’re fine. They’re just running off some energy.”

(The waiter is called away to another table. The kids begin raising another ruckus. They are just getting to an unbearable level when a carrot lands on our table.)

Me: *sets crayon down* “Daddy, may I get up?”

My Dad: “Um, okay…”

(I march to the next table and assume an assertive stance with fists on hips.)

Me: “Excuse me, sir. You really need to learn how to control your children.”

(I get back in my seat and resume coloring. The other dad turns bright red. He gathers his kids and hurries out of the restaurant just as their food arrives. Later, my parents ask for the check.)

Waiter: “Actually, sir, even if this meal wasn’t on the house, almost every other customer asked to cover your check for you.”

(20 years later, my mom still calls this her proudest parenting moment. We even got a $50 gift certificate out of it!)

Related:
From The Mouth Of Babes, Part 4
From The Mouth Of Babes, Part 3
From The Mouth Of Babes, Part 2
From The Mouth Of Babes

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