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Category: Family & Kids

Trying To Blow Smoke

| USA | At The Checkout, Family & Kids, Health & Body

(I’m running the express lane when a lady approaches my till holding an infant of about a year old. Note: it’s October and around 68° outside.)

Me: “Hello! What can I do for you?”

Customer #1: *sets infant on counter * “Yes, I’d like two packs of [Brand] cigars.”

(I go get the cigars, and as I return and start ringing up her cigars, another customer walks by who also has an infant that is in only shorts, minding their own business.)

Customer #1: *to Customer #2’s infant* “Oooh, baby, you’re gonna get sick wearing only shorts. It’s, like, zero degrees outside.” *to me* “Some people.”

(She happily walked away with her cigars and baby.)

Just Made Her (Mother’s) Day

| Milford, CT, USA | Awesome Customers, Family & Kids, Food & Drink, Money

(I am a hostess, and this story happens the Friday before Mother’s Day. I am standing at the register at the entrance to the restaurant when a gentleman in his early 40s who had been dining alone approaches me.)

Customer: “Do I pay up here?”

Me: “Oh! No, sir, you pay with your waitress. Let me grab her for you.”

(I go to the back and bring the waitress up to the front with me.)

Customer: *to waitress* “So, my bill was $18?”

Waitress: “Yes. ”

Customer: “Do you have a family?”

Waitress: “Uh… yes.”

Customer: “You have kids?”

Waitress: “Yes.”

Customer: “Well, then. This is for my check.” *hands coworker a $20 bill* “… and this is for you.” *hands coworker a $50 bill* “Happy Mother’s Day!”

(At this point, the customer leaves before the waitress can even say ‘thank you.’)

Waitress: *to me* “I think I’m gonna cry.”

Single Minded Demands

| USA | Crazy Requests, Family & Kids, Hotels & Lodging, Wild & Unruly

(Sometimes our sales manager gives some of her friends a certificate for a free night’s stay at our hotel. I am checking in such a stay.)

Customer: “Hello, checking in? The name’s [Customer].”

Me: “Right, Mrs. [Customer]. I see that this is a free night’s stay? May I see the certificate?”

Customer: “Right here.” *hands it over*

Me: “Okay, I see that’s in order. Here are your keys and sign here.”

(She signs and leaves, waving goodbye. A few minutes later, she comes back with a teen girl in tow.)

Customer: “Excuse me, but I’m supposed to have a room with two beds in it. This is a room with only one bed!”

Me: “I’m terribly sorry; let me check the reservation again.” *checks* “Ma’am, the reservation says that a single bed was booked, not two. Furthermore, I’m afraid we don’t have any more two-bed rooms.”

Customer: “This is outrageous! I know the owner, you know. You’re just trying to trick me, because I’m a free stay and I’m not paying!”

Me: “I don’t see why… uh… anyone would do that.”

(At this point, I start to get nervous, because our sales manager is married to the owner, so it is possible she’s telling the truth. Fortunately, the teen speaks up.)

Teen: “Mom! Didn’t you say that you were going alone until I agreed to come with you at the last minute? Doesn’t it make sense then that you would book only a single bed for yourself?”

Customer: “I… I… It must’ve slipped my mind.”

(Caught, red-faced, she slinked off with her daughter. A few minutes later, I got a call from her room asking meekly for a cot. I got her one, and reported the incident to the managers. Soon, she is their friend no more, and I never saw her again!)