Sadly, There Is A Doctor In The House (Video)

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Marco Polo Isn’t Solo (Video)

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Happy Independence Day From Not Always Right!

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Crowd in the mall

It’s July 4th! And since it was a citizen of the United States that coined the term “The Customer Is Always Right,” we’ve decided to highlight an example of how this is not the case, from every single state. That’s right, fifty stories of customer service woe to tide you over while you wait for the fireworks! Happy Independence Day!

4th July

Alabama – Just A (Cast The First) Stone’s Throw Away From A True Christian

(I live in the Bible belt of America, where homophobia is the norm. I’m a gay man and was outed by a previous coworker, so now I deal with two or three bigots per week. This takes place an early Sunday morning.)

Me: “Hello. Did you find everything today?”

Customer #1: *a bigot who frequents my lane just to insult me* “Everything except a good, god fearing cashier!”

Me: *scanning items and not paying attention* “Your total is $48.50, sir. Would you like to pay cash or credit?”

Customer #1: “You’re going to Hell, you know! You and all your godd***** f*****! Pick up a Bible and learn how to be a Christian!”

(He then proceeds to throw his credit card at me. I check him out while enduring his verbal abuse, as usual. Finally he’s gone to bag his groceries while the next customer comes up. He’s an elderly man, around 60, wearing a sweater and a large prominent cross. I fear the worst but he hands me a gift card.)

Customer #2: “Bless you, son. I’d like you to have this to make up for those of us who are less then their best.”

(Customer #1 has heard Customer #2 and starts yelling.)

Customer #1: “You’re going to Hell for supporting this f**! Learn how to be a good Christian!”

(Customer #2 removes his sweater to reveals he’s a priest. Customer #1’s eyes widen in shock.)

Customer #2: “Well, if I’m going to Hell I don’t believe there’s much hope for any of us now, is there?”

(He was the new pastor for the church and one of his first sermons was on spreading love instead of hate. I thank you, good sir, for reminding me what a real Christian is like.)
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