Customer Engagement At An All Time High

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French Cafe Charges Rude Customers More

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The manager of Le Petit Syrah in Nice imposed a cost on rudeness. Demand “a coffee,” and it’s $9.50, in dollars. Say “please,” and the price drops to $6. And if you greet the waiter with a friendly “bonjour,” the bill comes to $2.

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Company’s public shaming of angry customer on Facebook brings in huge volume of new orders.

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Company’s public shaming of angry customer on Facebook brings in huge volume of new orders.

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Feeding The Baby And The Trolls

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No Christmas

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