icon_criminals

Category: Criminal & Illegal

icon_criminals

The Mother Of All Thieves

| TX, USA | Criminal & Illegal, Family & Kids, Liars & Scammers, Popular

(I work part-time at a dance studio and notice that I can’t find my iPad. After some detective work with security footage, I see a woman, Customer, clearly swipe it off the bench in a practice room and walk out with her daughter, who was taking lessons. My boss looks the woman up in the system and calls the number on file.)

Boss: “Hi, Mrs. [Customer], this is [Boss] from [Studio]. I’m calling about a misunderstanding that occurred during your daughter’s lesson on [date]. After reviewing security footage, we’ve determined that you may have accidentally ended up with my employee’s personal property. Give me call back and we can clear this right up!”

(Several days go by. They hear nothing. He calls again, stressing that he’s SURE it was an accident and all he wants is for me to get my property back. Still nothing. Then he tries a different tactic: the woman’s father, who lives in the same town, is the emergency contact. He calls the father and again explains the situation.)

Father: “Oh, did she? I’ll ask her about that. She’ll call you tomorrow.”

(The next day, this is the first thing out of her mouth:)

Customer: “I have to say, I am really disappointed in the way that you’re handling this. I can’t bring it in this week so you’ll have to wait until my daughter’s next lesson.”

Boss: “That’s fine, ma’am. As long as everyone ends up with everything that belongs to them at the end of the day.”

(The next lesson, the woman doesn’t even go into the building. She sends her six-year-old daughter to the front desk with the iPad.)

Daughter: “My mom asked me to give you this. She said she thought it was a book.”

(That lady better hope I never run into her. Way to involve your child in THEFT.)

icon_criminals

Heroic Rescue Required On Aisle Three

| Antwerp, Belgium | Awesome Customers, Criminal & Illegal, Popular

(I’m a customer in this one. I’m in line at the registers when the girl behind the till opens the register to take out change. The customer punches her in the face and grabs a handful of 50€ bills from the register and runs for it! On his way out he checks over his back looking if he’s followed and fails to see another customer swing his arm back. He runs, full speed, face first, into the other customer’s fist. His upper body tilts backwards while his legs keep going for a bit, and he ends up knocking the back of his head on the floor; he’s out cold. The customer takes the money and returns it to the cashier, and then turns to the manager who just dialed the police.)

Customer: “Do you think I’ll be able to get my shopping done before I have to go down to the station to testify and stuff?”

icon_cellphonescallsiphoneandroid

A Shocking Request

| WI, USA | Crazy Requests, Criminal & Illegal, Popular, Technology

(I work at a call center for a cell phone company. A customer has called in to see what her options are as her son’s phone was stolen by someone at his school. She is also at the police station while the call is going on. A supervisor happens to be listening to my call as well. By this point , I’ve explained her options and am working on putting a hold on the line so no calls, texts, or data can be used.)

Caller: “Can you tell me who has his phone? I want to make sure they are punished.”

Me: “I’m afraid we have no way of tracking the phone. At best we could see what tower it was connected to last but that covers a broad area. I see it’s an iPhone; I could give you the information for the “Find my iPhone App” which should help in the future. You already in contact with your local police, which is also good.”

Caller: “Just get into the camera!”

Me: “Pardon?”

Caller: “You know, just get into the camera on his phone and take pictures of the boys who stole his phone and send them to me.”

Me: “Ma’am, I’m afraid there is no way to do that.”

Caller: “Okay, fine. Just shock them, then.”

(At this point I look over at my supervisor, who looks just as confused as I do.)

Me: “I’m sorry?”

Caller: “You don’t have to shock them hard; just make the phone shock them a little.”

Me: “Ma’am, there is no way for me to shock someone.”

Caller: “Well, can’t you make the phone squirt blue paint on them so we can find them?”

(I’m trying to keep it together, which isn’t helped by the fact my supervisor is laughing quietly next to me. I regain my composure.)

Me: “I’m sorry but that technology doesn’t currently exist. I have given you all the options we have available at the present time. Your son’s line has a hold put on it so it can’t be used in anyway which would impact your bill. Please let us know if you recover his phone.”

(Somehow I managed to end the call before I burst out laughing. My supervisor didn’t even care I took myself out of the queue for a few minutes. Neither of us could quite believe the customer was dead serious the entire time.)