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Category: Criminal & Illegal

Damaging Your Chances

| Allentown, PA, USA | Bad Behavior, Criminal & Illegal, Money

(A husband and wife are browsing the store, with the wife wanting to buy things and the husband saying everything is too expensive. Finally she selects a figurine from our clearance rack.)

Husband: “Wait, this is only [price]? The one over there was [bigger price]. What’s the difference?”

Me: “This one is damaged, sir. It fell on the floor and the head broke off – you can see where I’ve glued it back on. It’s a clean break, but we can’t in good conscience sell it at the full price.”

Husband: “So if I get the other one and break it, you’ll sell it to me for the cheaper price?”

Me: “No, sir. I will call security because you’re intentionally damaging our merchandise.”

(They did buy the clearance figure, but hurried out without their receipt. To my knowledge, they’ve never come back.)

Driving Out The Lies

| Philadelphia, PA, USA | Criminal & Illegal, Food & Drink, Liars & Scammers

(I’m a manager; however, we’re short staffed so I’m helping with deliveries. After taking a delivery I get this call. I’m a girl.)

Customer: “I have a complaint about the service I received tonight. The delivery guy cussed me out and I had to chase him down the street to get my food. He also refused to give me my change. It was cold and over an hour late. I want my money back, my pizza remade, and a gift card.”

Me: “Oh, wow! I am so sorry. I’ll be glad to help, but first can I have your address and a description of the driver?”

(She gives her address, and says the driver was a tall guy. She ‘couldn’t see too well in the dark’ for a better description.)

Me: “Okay… Well, I’d be happy to help, but first would you like to change your story? I don’t quite believe it.”

Customer: “Why the h*** not?!

Me: “First of all, a guy answered the door. I was your driver tonight and I certainly don’t recall any of this occurring. Can you explain once more why you need a gift card?”

Customer: “…oh, s**t.” *hangs up*

No Discount Requires A Recount

, | UT, USA | At The Checkout, Criminal & Illegal, Food & Drink

(I am standing in line. There are two gentlemen in front of me who are together being helped by the cashier.)

Cashier: “Okay, your total is $36.74.”

(This total catches my attention, as this place has a high value-per-dollar. In spite of having a more-than-ample appetite myself, I can always fill up for under $6, so I am curious what two men are going to do with six people’s worth of food.)

Customer: “Oh, that’s too much. Is [Manager #1] here?”

Cashier: “Uh… I don’t know anyone by that name.”

Customer: “Really? [Manager #1] is a manager. He always gives us discounts. Can you just give us a discount?”

Cashier: “Uh… no, I really can’t.”

Customer: “Well, where’s [Manager #1]?”

Cashier: “I really don’t know. I can get a manager if you like.”

Customer: “Yeah, we want to know where [Manager #1] is.”

Cashier: “Hey, [Manager #2]!”

(Manager #2 is out of earshot, so a line cook has to relay the shout farther back in order for her to hear. She has clearly been too far away to know anything about the conversation that just transpired. Manager #2 arrives at the register.)

Manager #2: “Yes, [Cashier]?”

Cashier: “These—”

Customer: *interrupting* “Where’s [Manager #1]?”

Manager #2: “Oh, he doesn’t work here anymore.”

Customer: “Oh, really? What happened?”

Manager #2: “Yeah, apparently he kept giving out discounts to people who’d done nothing to earn them, so we had to fire him.”

(Another register opened to help me, so I didn’t hear the end of their discussion, but when I sat down with my order, they were two tables down with about $10 worth of food.)