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Category: Criminal & Illegal

An Overly-Expectant Mother

| MD, USA | Criminal & Illegal, Family & Kids

(I work as a cashier in a popular clothing store. During the daytime we often have stay-at-home moms come in. In the area I work in, they are often very out of touch with reality. This one customer comes in alone with four small children in tow. I am the only cashier on the floor and I am about to do my regular check on the fitting room.)

Customer: “I need you to watch my kids while I go find a bathing suit.”

Me: “I cannot watch your children. You need to keep them with you.”

Customer: “Why not? You’re standing here anyway. Just watch them. I’ll be a minute.”

Me: “Ma’am, take your children with you. Leaving them alone is a liability that the store does not assume.”

Customer: “It’s just for a minute! Watch them for ONE minute!”

Me: “No. Keep your children with you or I will have to ask you to leave. You are not allowed to leave your children in the store unattended.”

Customer: “Oh, for crying out loud! Do any of you people understand what customer service is about? Where am I supposed to leave my children to shop?”

Me: “With a babysitter. There is also a drop-in daycare center two blocks away.”

Customer: *throws her hands up* “You’ve ruined my day. I guess moms aren’t allowed to shop!”

Me: “You can shop with your children. We allow children in the store if they’re with their parents.”

Customer: “Sometimes I need a break, too! Why is that so much to ask?!”

Me: “Well, that’s what the daycare centers are for. You could always try one of those.”

Customer: *storming away* “I guess I’m not allowed to shop now that I have kids!”

Your Tiredness Kept The Safe Safe

| Australia | Bizarre, Criminal & Illegal

(I manage a pizza store, and go in at 10:30 pm to help close up. I am in my casual clothes and I’m completely exhausted. I go outside the store to use the bathroom when I am stopped by someone.)

Stranger: “Gimme the safe keys.”

Me: *groggy* “Safe keys?”

Stranger: “The f****** store safe keys!”

Me: “…safe keys?”

(The safe keys are in the store, but I am so tired I barely know my own name. Before the stranger can respond a coworker comes outside, and the stranger bolts.)

Coworker: “Who was that?”

Me: “That guy wanted safe keys… Wait, did that guy just kinda try to rob the store?”

(If the coworker hadn’t shown up, the stranger could have easily harmed me in my state. This is one of many reasons that you shouldn’t overwork your store managers!)

Can’t Barrel Out Of There

| CA, USA | Crazy Requests, Criminal & Illegal, Food & Drink

(I work as a manager and beer department head at a local liquor store that sells kegs of beer.)

Customer: “Excuse me; I need to order a keg of Corona.”

Me: “I’m sorry, but Corona, unfortunately, doesn’t make kegs.”

Customer: “What’re you talking about? I ordered one last week!”

Me: *trying not to get agitated* “Sir, I’m sorry, but like I said, Corona doesn’t make kegs. It’s impossible for me to get you a keg of Corona.”

Customer: “This is bull-s***! The beer guy here got one for me last week!”

Me: “Actually, I run the beer department at this store, and I have for the last few months. I can give you a list of all the kegs we can get you.”

Customer: “QUIT BACK-TALKING ME! I want to see your manager, and I want to see him now!”

Me: “Okay, not a problem.”

(I turn around on the spot, making a 360 turn.)

Me: “Hello, I’m the manager. What can I help you with?”

Customer: *glares at me before walking out in a rage*