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Category: Criminal & Illegal

Don’t Fret Over A Cigarette

| Columbus, OH, USA | Bad Behavior, Criminal & Illegal

(I work security at an arena that hosts professional hockey games. Often, during intermissions, patrons try to smoke cigarettes inside the stairwells instead of the outdoor smoking areas, which is against state law.)

Me: “Hey, you can’t smoke in here.”

Patron: “It’s okay, man. It’s not a cigarette.”

Me: “Sorry man, no e-cigarettes inside either. They look too much like regular cigarettes, and people complain.”

Patron: “Come on, man. It’s not a cigarette.”

(As I am walking over to him, a distinctive smell hits my nose.)

Me: “Is… is that pot?”

(I told him that I would escort him to the outdoor smoking area, but I led him to the cops and explained the situation. As I walked away, I kept hearing him repeat, ‘but it’s not a cigarette!’)

Trying To Copyright The Wrong

| ON, Canada | Crazy Requests, Criminal & Illegal

(A customer comes to me a wallet sized photo of a baby that was clearly taken in a studio.)

Customer: “Can you enlarge this for me?”

Me: “Oh, was this taken by a professional?”

Customer: “Yes, of cour— No. No, it wasn’t.”

Me: “I’m sorry. Unfortunately, without written permission from the photographer, I can’t copy it.”

Customer: “I don’t care about copyright.”

Me: “I do. Company policy says that we can’t copy any professional photos.”

Customer: “No, it wasn’t professional. The mother took it. Can you just show me how to do it in self-serve?”

Me: “I’m sorry, but it looks professional, so I can’t assist you with it.”

Customer: “It’s not professional!”

Me: “It looks professional to me, so unfortunately, I can’t copy it.”

Customer: “Are you serious?”

Me: “Yes. I’m serious.”

Customer: *rudely* “Fine. Are you working tomorrow?”

Me: “Yes.”

Customer: “UGH! Fine, I’ll just buy this then.”

(I meet her at the register to ring up her item.)

Customer: *in a snotty, ‘I’m better than you’ tone* “Life is too short to follow the rules.”

Me: “It’s also too short to get fired.”

Imprisoned By The Name

| Washington DC, USA | Bizarre, Crazy Requests, Criminal & Illegal

(I work at a call center where we receive in-custody records from county jails and state prisons. Most people who call us or are routed to us by calling the jail think we are the jail they are calling. This call comes in on the DC line.)

Customer: “Um, hi, yes, I have a friend who is missing, and I want to know if he’s in jail there? His name is [Name]. But he could be in there with the last name [Other Name], too.”

Me: “Okay, let me take a look.” *runs search* “No, ma’am, there’s no one in the system by either name.”

Customer: “His name has to come up to for him to be in jail there, right?”

Me: “…that’s correct, ma’am.”