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Category: Crazy Requests

Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!

On The Straight And Narrow (Minded), Part 4

| OR, USA | Bigotry, Crazy Requests, Family & Kids

(I am female. I work at a pool as a lifeguard/swimming instructor/supervisor for a few summers. The town is extremely conservative, and I am dating another woman.)

Me: *picks up phone* “Hello, this is [Pool]. How can I help you?”

Customer: “I’ve heard there’s a [lesbian slur] working at your pool. How can you let her around the children?”

Me: “Ma’am, our employees personal lives are not our business.”

Customer: “Well, I want her fired. It’s inappropriate.”

Me: “You do realize it’s illegal to fire someone based on their sexuality in this state, right?”

Customer: “I don’t f****** care. I don’t want her around my daughter! She’ll fill her head with horrible ideas and make her a sinner!”

(By now, my boss has noticed that I’m about to cry, so she picks the phone up and tells me to hang up. I only hear my boss talking. Note: My boss is a 50-year-old mother of two that comes off as quiet, and I’ve never heard her curse before.)

Boss: “Ma’am, that’s not how we operate here.” *pause* “Well, f*** you, too. All of our employees are valuable members of the team, and I’d rather lose you as a customer than her as a family member. You are no longer welcome here.”

Related:

On The Straight And Narrow (Minded), Part 3

On The Straight And Narrow (Minded), Part 2

On The Straight And Narrow (Minded)

 

Saved From A Long Hairy Situation

| UK | At The Checkout, Crazy Requests, Family & Kids

(I am a male, with very long hair, and am admittedly slightly feminine looking. A woman and her young daughter come up to the counter.)

Woman: “All right, sweetie, give the nice man the money.”

Little Girl: *confused* “But mommy, it’s a girl!”

Woman: *clearly embarrassed* “No, sweetie, it’s a boy; he just has long hair.”

Little Girl: *becoming distraught* “NO! It’s a GIRL! GIRL! GIRL! GIRL!”

(The child begins to bawl loudly, still screaming the word ‘girl’ over and over again while the mother continues to try and correct her.)

Me: *in defeat* “It’s okay… I’ll be a girl.”

(The little girl calmed down and they finally finished the transaction!)

His Drink Is Not Refreshing

, | England, UK | Crazy Requests, Food & Drink

Me: “Afternoon, sir. How can I help you today?”

Customer: “Umm, yes… I’d like a drink.”

Me: “Certainly, sir, what can I get for you? Alcoholic or non?”

Customer: “Do you sell green tea with lemon in a bottle?”

Me: “Afraid we don’t, sir. I can suggest [Newsagents] just next door as they may sell it, but I’m not sure.”

Customer: “Uh, okay.”

(Ten minutes later, the same customer returns:)

Customer: “Do you sell green tea with lemon in a bottle yet?”

Me: “Sorry, sir, we still don’t carry that. I can make you a hot green tea and lemon?”

Customer: “No, thanks. I’ll keep my options open.”

Me: “Okay… Bye.”

(He came back twice more with the same request all within the hour!)

Shot Down His Chances

| USA | At The Checkout, Crazy Requests, Criminal & Illegal

(A younger guy picks out a shotgun to buy so we proceed to paperwork.)

Me: *looking at his ID* “Is this your current address?”

Customer: “Not anymore! Just moved back from [University] into my old place [Next Town Over].”

Me: “Okay, do you have anything with your new address? Car registration, hunting/fishing license, etc.?”

Customer: “Not at the moment. I just moved.”

Me: “Well, we can’t sell the gun to you unless you have a valid address.”

Customer: “Oh. Well, that’s my current address, then.”

Me: “That doesn’t work.”

(I deny the sale; he gets angry and leaves. Later I see him filling out paperwork.)

Me: “Did you get a new ID?”

Customer: *happily* “Nope! Just told [Coworker] it’s my current address!”

Me: “Okay…” *goes to the gun vault, finds coworker* “Hey, you getting that shotgun for that guy at the counter?”

Coworker: “Yeah, why?”

Me: “Can’t do it; he doesn’t have a valid license.”

(We deny him the sale again.)

Customer: *yelling* “THIS IS BULL-S***! I’M GONNA GO TO [Sporting Store down the road] AND BUY IT FROM THEM! AND I THOUGHT THIS WAS F****** AMERICA!”

Me: “Good luck with that.”

(I call up the place down the road and inform them of the customer. No surprise, he comes back, red in the face.)

Customer: “WHO RUNS THIS F****** PLACE?!”

Manager: “What’s the matter, sir?”

(The customer tells his story, but my manager stops him short.)

Manager: “You tried to knowingly break the law while also trying to convince my employees to break the law as well? I’m going to have to ask you to leave right now.”

Customer: “BUT TH—”

Manager: “And if you don’t leave or you try to pull this s*** again in the near future, I will not hesitate to call the police.”

(We never saw the customer again.)

Tipped To Be Bad Customers From The Beginning

| FL, USA | Crazy Requests, Food & Drink

(I work in a restaurant where management at times allows us to politely approach customers who tip us very poorly, as long as we ask what we may have done wrong and if there is anything we can improve upon for next time, etc. Nothing rude, just simply asking why the service was not up to certain standards. I have couple sit in my section for a couple hours. They leave me $4 on a $60 tab. It is very rare that I receive such a low tip as I never have any complaints about my service.)

Me: “Pardon me, I do not mean to be rude or disrespectful but I was wondering if there was anything wrong with my service today?”

Woman: “No. It was fine. Why?”

Me: “Well I was just curious because the tip left on the credit card receipt was for less than 10% and I was wondering if there was something I did wrong.”

Man: “Was 10% not good enough?”

Me: “Well, sir, $4 is not even 10% of $60. And 10% is a low tip which usually reflects poor service, and I was just asking if there was something I could improve on to make your next experience with us better.”

Man: “Well… you didn’t bring us glasses of water.”

Me: “Sir, you never asked me for waters.”

Woman: “Well, that should hardly matter.”

Me: “So… just to be clear… you tipped me 10% because I didn’t bring you something that you never asked me for?”

Woman: “We shouldn’t have to ask. You should just know what we want. We’re the customer and it’s your job to know how to make us happy.”

Me: “Ma’am, it is my job to bring you what you order… not to read your mind. I’m a waitress, not a psychic.”

(They complained to my manager and my punishment was a free shot and getting sent home early to try and forget people like that exist… Sometimes mouthing off has its benefits.)

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