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Category: Crazy Requests

Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!

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Did Nazi That Coming

TX, USA | At The Checkout, Crazy Requests, Popular, Religion

(I work in a gas station located on a major interstate, and we get a lot of out-of-town customers who are just passing through. Many of them object to the company’s policy of requiring customers to pre-pay for gas.)

Customer #1: “I want to fill up with gas, but I want to buy drinks, too. Can you just hold my card and turn on the pump?”

Me: “No, sir, I’m sorry; company policy does not allow me to do that, in the event that a card may be declined.”

Customer #1: “My card is good. Just turn on the pump.”

Me: “I’m sorry, sir. I’m not allowed to do that. You will have to use your card to pay at the pump and come in to purchase your drinks separately.”

Customer #1: “This is bull-s***! Why should I have to make two separate purchases? You just like telling people what to do! You’re a god-d*** [Gas Station] Nazi!” *continues ranting and cursing, using the word “Nazi” at least four more times*

Customer #2: *in line behind Customer #1* “That will be enough of that, young man.”

(Customer #1 rounds on Customer #2, obviously preparing to continue his tirade. Customer #2, an elderly lady wearing a necklace with a large silver Star of David pendant, looks back at him calmly as his mouth shuts with a snap. Without looking at either of us again, he slinks off and drives away.)

Me: “I’m so sorry about that, ma’am.”

Customer #2: “Quite all right, miss. Twenty dollars on pump two, please.”

Me: “Thank you, and have a lovely day!”

Customer #2: “Shalom!”

Narwailing On About It

| Portland, OR, USA | Books & Reading, Crazy Requests, Pets & Animals

(I work at a bookstore that mostly sells children’s books. A mother comes in with her daughter who is about six years old.)

Mother: “I’d like to make a complaint. Who is the manager?”

Me: “I am the manager. What is the problem?”

Mother: “I found this book in the nonfiction section.”

(She holds up a book about arctic animals. The cover shows a polar bear and a narwhal.)

Me: “Ma’am, that is a nonfiction book. It contains facts about those animals.”

Mother: “No, it does not. There’s no such thing as a narwhal! They are imaginary creatures.”

Me: “…”

Lactose Intolerance Versus Lactose Ignorance

| Orillia, ON, Canada | Crazy Requests, Extra Stupid, Food & Drink, Health & Body

(This happens to my coworker who is taking orders and doing cash on drive-thru window.)

Customer: *over speaker box* “You made my tea wrong! I want an extra large steeped tea with two milk and two sugar.”

Coworker: “I am very sorry about that. Come on up to the window and we will have that ready for you.”

(When the customer arrives she thrusts the tea at my coworker who accepts it.)

Customer: “You are not allowed to take garbage through the window. You should be ashamed of yourself!”

(It is our policy not to accept trash if people try to hand it to us but often if a customer hands an improperly prepared beverage back we check the mark on the lid to see what was wrong.)

Coworker: “Oh. I am sorry about that.” *hands her the new drink*

Customer: *reading notices on the window* “You should have a sign on the window saying that you cannot take people’s trash!”

Coworker: “Sorry, we can only post notices approved by head office.”

Customer: “You should have an allergy warning for lactose! Your products contain lactose! You need to warn people!”

Coworker: “Um… sorry?”

Customer: “IT IS NOT ME THAT YOU SHOULD BE APOLOGIZING TO!” *drives off*

Stunned Coworker: *to me* “Didn’t she have milk in her tea?”

Me: “Yeah. Apparently we now need to warn people that the milk or cream that they add to their drinks may contain lactose.”

(The next customer arrives at the window.)

Customer #2: “Did you just get yelled at?”

Coworker: “Yeah. She was mad that we didn’t have sign saying that some of our products may contain lactose.”

Customer #2: *stunned* “Are you serious?”

Coworker: *nods*

Customer: “What the f***? I’m lactose intolerant and I don’t need a bloody sign to tell me that!”

Me: “I am lactose intolerant, too.”

Customer: “And we know god d*** well that milk and cream have lactose! We just don’t order it! Who the h*** needs a sign to tell them that!”

Coworker: “Apparently she did because she ordered milk in her tea.”