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Category: Crazy Requests

Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!

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Trying To Get You Fired

| Calgary, AB, Canada | Crazy Requests, Popular

(Our store is in one of the bigger malls in the city, and we don’t open until 10 am. At 8:25, as I’m getting the store ready to open and working on our before open tasks, the fire alarm goes off. It is NOT a drill, and everyone is being asked urgently to leave. As I’m locking the doors so that I can evacuate, a lady approaches me.)

Lady: “Hey! Can you let me in quick? I just need one thing.”

Me: “…Seriously? You do hear the fire alarm going off, right?”

Lady: “Yes, but I drove all the way here, and I really do just need this one thing.”

Me: “Listen, that fire alarm is not a drill. And I am not walking back into a store full of tinder so you can buy your one thing.”

Lady: “Well, I never! I should be allowed to get this one thing.”

Me: *turn to leave* “No.”

Lady: *as I’m leaving, starts to scream profanities at me*

(Best part? She had to be forcibly removed from the mall by authorities, and I got to watch her in the parking lot screaming at the firemen and police who removed her from the burning building.)

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In Line And Out Of Line, Part 13

| Orlando, FL, USA | Bad Behavior, Crazy Requests, Popular

(I am currently working at a famous theme park when an irate customer stomps up to me basically dragging her son along.)

Me: “How can I help you?”

Customer: “My son wants to go on [Extremely Popular Attraction], but there are a ton of people in the way.”

Me: “You need to wait in line like everyone else, ma’am. May I interest you in getting a Fast Pass?”

Customer: *yelling* “JUST TAKE ME AND MY SON TO THE FRONT, GOD-D*** IT!”

Me: “If I let you to the front of the line, then I’d have to let everyone to the front of the line.”

Customer: “Then why don’t you do that, dumb b****?”

Related:
In Line And Out Of Line, Part 12
In Line And Out Of Line, Part 11
In Line And Out Of Line, Part 10

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Trying To Take Credit For It

| UT, USA | At The Checkout, Crazy Requests, Popular

(At my store, we’re required to inform customers about our store credit card and attempt to get them to sign up. I’ve just finished ringing up a customer with her purchases.)

Me: “All right, and would you like to save 10% today and sign up for a [Store] card?”

Customer: “Do you have any coupons back there you can give me?”

Me: “Unfortunately, we don’t have any non-card holder coupons out right now.”

Customer: “Can I just use your employee discount?”

Me: “Sorry, we’re not allowed to do that. I’d get in a lot of trouble.”

Customer: “That’s dumb. I shop here all the time.”

Me: “I’m sorry, but with the [Store] credit card you get a percentage back on your purchase every time you use it and special card holder coupons mailed out to you. If you shop here a lot, it’s actually pretty worth it. Would you like to apply today?”

Customer: *blank-faced* “Can’t I just use yours?”

Me: *taken aback* “Sorry, I don’t have one for you to even use in the first place.”

Customer: “Exactly! Why are you trying to sell me a card if you don’t even have one?”

Me: “Well, I’m only seventeen… so I’m not really old enough to apply in the first place.”

Customer: “Well, that’s just stupid!”