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Category: Crazy Requests

Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!

Repeating Their Missed Steak

| Toronto, ON, Canada | Crazy Requests, Food & Drink

Customer: “Do you have a one-pound prime rib roast?”

Me: “…That would be a rib steak.”

Customer: “No, I want it to be a roast.”

Me: “…It isn’t.”

Some Customers Should Come With An Early Warning System

| CO, USA | Crazy Requests, Money, Popular

(We open at 8:30 am and I am usually here about 8:20 to open the office. This morning, I got here about 8:10 am to finish up a few last minute things I didn’t get to do last night before closing. Our office hours are posted VERY large on the door. There is a car already parked in the lot when I get to the office. As I’m walking up to the door to unlock it, a lady I’ve never seen before leans out her window and screams:)

Lady: “You’re late!”

Me: *laughing* “Actually, I’m 20 minutes early! But I can help you just as soon as I get the lights on.”

Lady: “That’s bull****! You’re just covering for yourself! I need to pay my bill RIGHT NOW! How dare you be so late?”

Me: “Ma’am, with all due respect, we don’t open until 8:30. It’s barely after 8 right now. I am willing to let you in early and take your payment.”

(She follows me in and sits at my desk. I walk around the office and turn on the lights, which takes all of three seconds.)

Lady: “HURRY UP! This bill needs to be paid NOW!”

(I pull up her information on the computer.)

Me: “Ma’am, you do know that this bill isn’t due until July 30th, right? If we take the payment now, there’s a chance the system may issue you a refund. Are you sure you want to pay it this early?”

Lady: “July 30th? H*** no, I’m not paying it early! Thanks for wasting my time!”

(She stormed out of the office, leaving me to wonder if she should really be driving…)

Taconfusing

| Parker, CO, USA | Crazy Requests, Food & Drink

(My mom and I are going through the drive through and we gave our usual order. My mom decides she wants a little more.)

Mom: *into the speaker* “I’d also like to add a crunchy soft taco, beef with no sour cream.”

Worker: “Ok, that’ll be… Wait, what type of beef taco did you want?”

Mom: *totally oblivious to the fact that she is contradicting herself* “CRUNCHY SOFT TACO, PLEASE!”

Worker: “I’m sorry, ma’am, but it isn’t possible for a taco to be crunchy and soft.”

Mom: “Oh, whoops! Well… forget it, then.”

The Customer Is Not Always Copyright, Part 2

| Lincoln, NE, USA | At The Checkout, Crazy Requests, Criminal & Illegal

(I am working at the customer service desk at a well-known box store. A customer comes in to return some movies. He looks a little shady and his voice/actions are entirely monotone, but he seems normal enough.)

Customer: “I would like to return these.” *he dumps a few movies on my counter; they are all unwrapped*

Me: “I’m sorry, sir. Since these are already open I can’t return them for you. If there is something wrong with them, I can exchange them for copies of the same discs.”

Customer: “No. I want to return these. You need to accept them.”

Me: “I’m sorry, but copyright law prohibits me from—”

Customer: “You know, I could just sue you.”

(I think he’s joking, so I laugh.)

Customer: “I have won lawsuits against [Fast Food chain] and [Giant box store] and I will sue your a**.”

(I’m still not entirely convinced he’s serious. His voice is almost cartoonishly monotone and he’s showing no signs of anger.)

Me: “I’m sorry, sir, but there’s nothing I can do unless you want to exchange these.”

Customer: *picks up DVDs* “I’ll be back. I’ve won a million dollars against [Fast Food chain]. You will lose.”

Me: *calling after him* “Good luck with that!”

(I never see him again.)

Related:
The Customer Is Not Always Copyright

H2-Over And Over Again

| Philadelphia, PA, USA | Crazy Requests, Food & Drink, Popular

(I work as a busboy in a high end Italian restaurant. Part of my job is to get customers a pitcher and cups of water when they sit down. The hostess seats an elderly man and woman in my section so I bring them the pitcher and cups of ice water.)

Woman: “Can I get a cup of water without the ice?”

Me: “Sure thing. Coming right up.”

(I go to the kitchen and get a cup of cold water without ice.)

Woman: “Oh, no, I’m sorry but I didn’t want it cold. Can you get me a new one?”

(This time I bring back a cup of room temperature water.)

Woman: “I am sorry I should have been more specific. Can it be a cup of hot water but only half full?”

(As I am bringing her yet another new cup I notice other customers I should be waiting on who want their water. No other coworkers are available. I am eager to move onto someone else but the woman won’t leave me alone.)

Me: “Here you go, ma’am. Is that how you like it?”

Woman: “Yes.”

Me: “Okay, then I will—”

Woman: “Except now can you make it a full cup of hot water?”

(Seriously aggravated but not letting it show, I go and do as she wishes.)

Me: “Here you go.”

Woman: “Thank you and that will be all.”

(I go on to serve someone else. As I am pouring their drinks they can’t help but comment.)

Other Customer: “I saw that whole thing. I have never seen someone so picky about a simple cup of water before. At least you aren’t her waiter.”

(I couldn’t have agreed with that customer more because throughout the night I watched the woman constantly complain to her waitress about everything including her plate being too big.)

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