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Category: Crazy Requests

Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!

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Timing Is All In The Delivery

| Austin, TX, USA | Crazy Requests, Food & Drink, Popular, Time

Customer: “Yes, I’d like to place an order for delivery.”

Me: “No problem. Just to let you know, our delivery time right now is approximately one-and-a-half hours tonight. Will that be all right?”

Customer: “Jesus! Why so long?”

Me: “Well, I’m the only one running the store at this time, and I’ve only got one driver. We’re rather busy so it’s creating higher delivery times. I do apologize for the wait, sir.”

Customer: “Well, yeah, I guess I’ll do that.”

(The customer orders and approximately 45 minutes later, calls back.)

Customer: “WHERE THE F*** IS MY FOOD?! I’VE BEEN WAITING FOR AN HOUR AND I WAS TOLD IT WOULD BE ONLY 30 MINUTES!”

Me: “Well, sir, I’m sorry for the wait; however, it’s been only 45 minutes and your quoted delivery time was an hour and a half. We will be there within the quoted time.”

Customer: “I JUST TOLD YOU WHAT I WAS QUOTED. ARE YOU TELLING ME I’M LYING?!”

Me: “Sir, I’m the only one here, which means that I took your order. And I told you the estimated delivery time. I apologize for the miscommunication; however, we will be there within the quoted time.”

Customer: “What in God’s name is taking so long?”

Me: “…I AM THE ONLY ONE HERE.”

Customer: “Let me speak to your manager. This is piss-poor service.”

Me: “I am the manager. I am the only person here.”

Customer: “Well, how much longer?”

Me: “The delivery time will rise as you continue to stay on the phone with me. As I cannot prepare pizzas while I am stuck on the phone.”

Customer: *hangs up*

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Doesn’t Appreciate The High Five

| OH, USA | At The Checkout, Crazy Requests, Money

(I work as a cashier. Management is cracking down on miscounted drawers, so I’ve resolved to be extra careful when counting back change. This is my first customer of the day, an older woman.)

Me: “Hello, what can I get for you today?”

Customer: “Do you have any deals right now?”

Me: “We have [deal items] for a dollar from two to five.”

Customer: “Let me get three of those and a [dessert].”

Me: “Okay, ma’am, your total is $3.99.”

(The woman rummages through her purse, and then scowls.)

Customer: “I guess I’ll just have to give you this.”

(The woman hands me a $50 bill. My eyes go wide. We don’t store any twenties at the front, and my register had just been changed, so it only has fives and ones. I start counting back her change, checking twice to make sure I hadn’t screwed up the math on such a large movement of cash. I hand her her change. The woman sneers.)

Customer: “Really? All fives?”

Repeating Their Missed Steak

| Toronto, ON, Canada | Crazy Requests, Food & Drink

Customer: “Do you have a one-pound prime rib roast?”

Me: “…That would be a rib steak.”

Customer: “No, I want it to be a roast.”

Me: “…It isn’t.”