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Category: Crazy Requests

Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!

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Playing The Race Book

| Iowa City, IA, USA | Books & Reading, Crazy Requests, Popular

Customer: “I’m looking for a book. I can’t remember the title or author, but it’s by an Asian woman.”

Me: “Do you have any more information? Unfortunately our books aren’t organized by the author’s race.”

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Gonna Make You Valentine’s Pay

| WA, USA | Crazy Requests, Holidays, Popular

(I’m working at a retail store that gets enormously popular around and on Valentine’s Day. This is February 13th, about 45 minutes after close. My coworker is in the back; I’m straightening up out front.)

Customer: *banging on the door* “Hey, let me in!”

Me: “Sorry, I can’t. It’s 45 minutes after close, and we’ve zeroed out the registers. You’ll have to come back tomorrow.”

Customer: “What?! Are you kidding me! It’s f****** Valentine’s Day, you dumb b****! Let me in there!”

Me: “Absolutely not!”

(He continues berating me through the door and pounding on it for about five minutes while I ignore him. My coworker comes out from the back.)

Coworker: “Keep that up and I’ll call the cops, a**-hole!”

Customer: “F*** you!”

(He leaves.)

Me: “Let’s stay in here for a bit and make sure he leaves. I don’t know what he thought we were gonna do for him! If you need a gift that badly, maybe you should go shopping for it before 11:45 the day before you need it!”

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Expects You To Be A Non-Profit Prophet

| USA | Crazy Requests, Popular

(I work as a customer service representative for a small start-up company that produces a product that is aimed towards the education community. We are communicating over customer help chat.)

Me: “Good afternoon; can I help you?”

Customer: “I work for a non-profit and was wondering what discount I could get?”

Me: “Certainly, we would just need to verify that you are in fact a legitimate non-profit and we have a few forms.”

Customer: “Yeah, okay, but we can get it for free, right?”

Me: “Depending on what you do we have several different options.”

Customer: “Oh, my god. You aren’t answering my question quick enough. No, you won’t even get my business. You should work on how you talk to your customers and how you get to the point!” *customer disconnects*

Me: “Seriously?”

(I was going to happily give them a discount until that…)