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Category: Crazy Requests

Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!

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Littered With Demands

| Orlando, FL, USA | Crazy Requests, Popular, Transportation

(I’m moving out of the country, and so am selling/giving away 95% of my stuff. I have a very expensive automatic kitty litter box that retails at $400 that I’ve posted on Craigslist for free, as I don’t feel like dealing with cleaning it and selling it in the next 48 hours before my plane leaves. The post stipulates that the interested party must pick it up. This is a phone conversation.)

Woman Caller: “Hello, I’m calling about the kitty litter machine. Can you deliver it to my house?”

Me: “No, you must come pick it up. I live in [Town]. It retails for $400 new. I’m just too rushed to sell it before my plane leaves.”

Woman Caller: “But that’s 2 hours from me… Can’t you deliver it to my house?”

Me: “No. I would charge a $300 delivery charge.”

Woman Caller: “That’s too much! Why is it so much?”

Me: “Because I don’t want my car to smell like a litter box and I don’t have time to do it before my plane leaves. You can come pick it up for free, though.”

Woman Caller: “I don’t want my car to smell, either! What can we do to work it out?”

Me: “I’ll just give it to someone who will want to come to my house. Bye.”

(30 minutes later, another interested party picked it up.)

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Keeps Going Salon And On

Hastings, MN, USA | Crazy Requests

(I am working at the service desk. One of my duties there is to answer the phone. Usually I just have to park the call and page the department the customer wants. Occasionally they have a question for service desk. I get a call from a guy that sounds maybe in his 40s.)

Me: “[Store], how may I help you?”

Customer: “Yeah, I’m going to be in Thursday, but I was wondering – do you know if there’s a salon nearby you?”

Me: “Uh… one moment, sir.”

(I put the phone down and get my CSM. We quietly discuss for a second about the nearest hair cutter places, both of us exchanging a glance at the odd question.)

Me: “Okay, sir, there is a [Hair Salon #1] and a [Hair Salon #2] located near us.”

Customer: “Is that all you know of?”

Me: “Yes, sir.”

Customer: “You mean to tell me you don’t know of any salons next to your store?”

Me: “Uh… no, sir?”

Customer: *exasperated and annoyed noise* “Well, you just lost a customer!” *hangs up*

Me: Uh?

Coworker: “Did he REALLY call to ask about a salon?”

Me: “Yeah? And apparently we just lost a customer?!”

Coworker: “We’re a grocery store!”

Me: “That’s what I wanted to say!”

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Not Their Finest Hour(s)

| MI, USA | Crazy Requests, Time

(At rush hour on a Saturday night, a party of 16 people comes in. I am a hostess.)

Me: “It’s going to be about one-and-a-half hour wait for you guys.”

Customer: “Okay, we will stay.” *walks away*

Me: *writes down info including the time they came in*

(Twenty minutes later.)

Customer: *storms up to the host stand* “Where the h*** is our table?! We have been waiting for TWO HOURS!”

Me: “Sir, it’s still going to be a little bit. You came in at 7:20, it is now 7:40 and I quoted you at an hour-and-a-half, so it’s probably still going to be another hour.”

Customer: “This is BS. Are you stupid or something? We have been waiting two hours!”

Me: “If you want, I can get my manager for you so she can help you out.”

(My manager comes out, and says the same exact thing to them that I do. The customers proceed to go and tell all the people waiting that we are understaffed, that if I wasn’t a girl he would punch me in the face, and that we probably have bugs in the kitchen. Twenty minutes after that.)

Customer: “Can you people seriously not tell time? We have been waiting for hours!”

Me: “I promise I am trying to get tables for you as fast as I can, but it’s only 8:15 now so you still probably have another 45 minutes. It is Saturday night and there are other parties here. We do call ahead seating if you choose to come in with a large party again and want to speed up your wait time.”

Customer: “There is no way I am ever eating at this place again! I will report your horrible attitude to your manager!” *storms off*

(After all that, they still ate at the restaurant and ended up stiffing the server on an over $250 meal.)