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Category: Crazy Requests

Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!

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Literally Expecting You To Move Mountains

| Haines, AK, USA | Crazy Requests, Tourists/Travel

(I am picking up a new set of tourists from the docks to take on a walking tour and notice one standing off to one side staring out across the water at a rather impressive mountain range.)

Me: “Pretty great view, huh?”

Tourist: “Well, it WOULD be if you got rid of those mountains.”

Me: “I’m sorry?”

Tourist: “Seriously, have you spoken to anyone about it? They really block the view.”

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Frozen In A Repetitive Cycle

| USA | Crazy Requests, Food & Drink

(I work in the meat department, and we regularly cut prepackaged meats for customers. An elderly lady walks up and sets something on the counter.)

Me: “What can I do for you, ma’am?”

Customer: “I need these cut in half!”

(She then gestures at what she set on the counter: frozen Cornish game hens.)

Me: “I can thaw those out and cut them in half for you, but it will take a bit of time.”

Customer: “No! I want them cut in half while they’re frozen! I don’t want them thawed!”

(Normally I could do such a thing, and have cut frozen chickens and turkeys in half with a bandsaw. The Cornish game hens, however, are far too small to safely cut with the bandsaw.)

Me: “I’m sorry, ma’am, but the game hens are too small—”

Customer: “Quit being so negative! Just cut them in half!”

Me: “I’m sorry, but I can’t. They’re frozen—”

Customer: “So use that big saw! I know you cut frozen meat here!” *gestures at the bandsaw*

Me: “Yes, frozen things that are big enough to safely cut. These hens are too s—”

Customer: “Quit being so negative! Just cut the chickens in half!”

Me: “The hens are too small—”

Customer: “Just cut them!”

Me: “I am not cutting my fingers off over a game hen! They’re too small to put on the bandsaw! I can either thaw them and cut them, or you’ll have to take them home whole.”

(The customer took them whole, still grumbling that I was being “negative” and should just cut the hens despite the very serious risk of also cutting my fingers off. A few days later I was told by a manager that she attempted to complain that I wouldn’t help her and had a bad attitude – but he sided with me not cutting my fingers off!)

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I Propose Kicking Him Out

| New Orleans, LA, USA | Bad Behavior, Crazy Requests, Love/Romance, Popular

(I work at an upscale, very romantic restaurant. Valentine’s Day is our biggest night of the year, we’re booked solid for weeks in advance. It’s not uncommon for people to propose, so I’m not surprised when I see another waiter putting an engagement ring in a cake. A few moments later I hear the girl shrieking “yes!” and clapping. Another couple flags me down.)

Male Customer: “What’s happening over there?”

Me: “I think it was a proposal.”

Female Customer: “Oh, that is so romantic!”

Male Customer: *frowns at me* “You’d better cancel the champagne, then.”

Me: “Sir?”

Male Customer: *stabs at his plate* “You can forget the champagne and the strawberries. You’ve ruined the surprise now.”

(The female customer and I exchange looks.)

Me: “Sir?”

Male Customer: “You let that guy propose. I can’t propose now. I’ll look like I’m copying him!”

Female Customer: “Propose?!”

Male Customer: “Not anymore. These idiots ruined it! How could you let someone else propose!”

Me: “Sir, I had no idea you were going to propose.”

Male Customer: “Well, how are you going to compensate me for your mistake?”

Me: “Sir?”

Female Customer: “Honey, it’s not her fault.”

Male Customer: “They ruined our evening. This should have been magical. I demand to see the manager!”

(I go and get the manager. The couple are whispering back and forth and don’t look happy. Other customers and giving them anxious glances.)

Manager: “Sir, is there a problem?”

Male Customer: “Yes! You ruined my evening by letting that man propose!”

Manager: “Sir, we are not responsible for guest’s proposals.”

Male Customer: “Yes, you are! You knew I was going to propose and your staff let him do it first! And I can’t propose after him!”

Manager: “Sir, I don’t know what we could have done to prevent this. Our staff cannot tell people not to propose.”

Male Customer: *yelling* “Yes, you can! I reserved a proposal!”

(By now a lot of guests are staring.)

Manager: “Sir, please keep your voice down.”

Male Customer: “No! I will not be treated like this. You ruined my entire evening and now you’re acting like I’m the bad guy!”

Manager: “Sir, if you do not calm down I will ask to you leave.”

(The man begins yelling “ruined!” over and over again, and starts throwing his food on the floor. We end up calling the police to get him out. Throughout all of this his companion silently watches. As the police drag him out, still screaming she opens her purse and puts a wad of cash on the table.)

Female Customer: “That’s for saving me from a terrible marriage. Have a good evening.”