icon_bizarresilly

Category: Crazy Requests

Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!

Wrapping Up Nicely

| CA, USA | At The Checkout, Crazy Requests, Popular

(I work at a local toy store and we offer free gift wrapping for anything purchased in the store.)

Me: “Are you going to be needing anything gift wrapped today?”

Customer: “Yes, please, but not any of this.” *pulls out two books and a tee shirt from her bag*

Me: “I’m sorry our gift wrapping is only available for items purchased within the store or off our website.”

Customer: “But it’s going to the same person that these—” *points to toys on counter* “—are for. Can you make an exception?”

Me: “I’m sorry. It is our store policy.”

Customer: “That is absolutely ridiculous. I am a paying customer.”

Me: “I would be more than happy to wrap the items that you’ve purchased from here.”

Customer: “I already told you, I didn’t want those wrapped. Do you not listen? I need to speak with your manager.”

(I page the owner from his office and he comes out about a minute later as I continue to ring up and wrap for the customers waiting in line behind her.)

Customer: “Your employee is providing terrible service.”

Owner: “I’m sorry about that. What is the problem?”

Customer: “She refuses to wrap my items.”

Owner: “Well, if it is too big, I’m sorry, but we can’t wrap it. The counter space doesn’t allow for all the room needed.”

Customer: “No, she won’t wrap these items I bought from another store.”

Owner: “Well, it clearly states on our wrapping policy that the items must be bought here.”

Customer: “That’s f****** stupid. I’m never coming back.”

Owner: “Good. We will not miss your service.” *posts a huge smile on his face* “Have a great day!”

The Pen Is Mightier Than The Customer

| CA, USA | Crazy Requests, Money

(This all takes place over the phone.)

Customer: “Hi, I would like to know how much the Montblanc rollerball and ballpoint pens are?”

Me: “Okay, which ones?”

Customer: “There are only two kinds, rollerball and ballpoint.”

Me: “Right, I understood that, but we also carry fountain pens. I meant which specific design?”

Customer: “The black ones.”

Me: “Sir, they’re all black.”

Customer: “Oh. The nice ones then.”

Me: *face-palming, because they’re ALL expensive nice pens* “One moment.”

Me: “Okay, the Classique ballpoint is $575 and the Classique rollerball is $595.”

Customer: “Are you sure?”

Me: *sighs inwardly* “Yes, sir, I am holding them in front of me right now.”

Customer: “Oh. Do you have other brands that would be $200 or less?”

Me: *glances at the hundreds of pens in the case* “Yes, sir, but there are literally hundreds of pens.”

Customer: “Well, what do they look like?”

Me: “Sir, like I said, there are literally hundreds of pens. You’d need to come into the store to narrow it down.”

Customer: “Oh.” *click*

Was On A Dozen Margarita’s When Ordering

| CA, USA | Crazy Requests, Home Improvement

(I work for a company that imports and sells dinnerware to retail establishments. I am taking an order over the phone:)

Customer: “…and I’d like a dozen of these handmade margarita glasses.”

Me: “Okay. One dozen. So that you’re aware, these are hand-blown glasses and as such will have variations in color, size, and shape. Is that okay?”

Customer: “Yes, it says that in my catalog. The variations make it interesting!”

(A few weeks later I take another call from the same customer. I’m sure you can guess…)

Customer: “I need a return on these defective margarita glasses you sold me! They’re all different sizes! None of them match! They’re all different!”

Me: “Yes, ma’am, I told you they were hand-blown and would not match. You said that was okay.”

Customer: “Well that’s just false advertising! You should tell people they’re not going to match!”

Going To Dye Of Stupidity

| RI, USA | Crazy Requests, Food & Drink

(It’s a busy Sunday at the market I work at and we have run out of brown eggs. I’m filling the empty space with white eggs when a customer comes up to me.)

Customer: “I was wondering if you could go in the back and dye these white eggs brown for me?”

Me: “I don’t think I can do that.”

Customer: “Well, that’s what you do with eggs, right? You just dye the white eggs brown. My husband won’t eat white eggs so could you dye these brown?”

Me: “I’m sorry, I can’t do that.”

Customer: “Okay, I’ll just see if someone else will dye these for me, then.”

Not Going To Have A Nice Day With That Attitude

| UK | At The Checkout, Bizarre, Crazy Requests, Popular

(I work at a retail store at the far end of town as a retail assistant. I’m currently serving a little old lady and we’re making small talk.)

Me: “Hi! How are you today?”

Old Lady: *chirpily* “Oh, not so bad, feeling a bit so-so today.”

(We continue to make small talk as I scan her item, everything seems to be going smoothly right until the last moment.)

Me: “…and here is your receipt and change! Have a nice day—”

Old Lady: *outbursts* “THIS ISN’T BLOODY AMERICA YOU KNOW!”

Me: “I… what?”

Old Lady: “I WANT YOU TO APOLOGISE FOR WHAT YOU JUST SAID! TELLING ME TO HAVE A NICE BLOODY DAY!”

Me: *shocked but trying to stay focused* “I’m sorry for telling you to have a nice day…?”

Old Lady: “Good! Now make sure you don’t say it again!”

(She stormed off in a huff.)

Page 66/322First...6465666768...Last