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Category: Crazy Requests

Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!

His Behavior Defies Explanation

| The Netherlands | Bad Behavior, Crazy Requests, Food & Drink

(My family is eating dinner in a local Greek restaurant. While we’re eating, we see a man come in along with two women. The man seems to speak an odd blend of Dutch and English. They’re quickly seated, and are served drinks and a complementary basket of bread and garlic butter. Moments afterwards, the man calls over the serving girl.)

Man:” Your boss! Go get him!”

(Despite her surprise at the sudden demand she brings over the owner of the restaurant. The man picks up a piece of bread as if it’s the most disgusting thing he has ever handled, and holds it up towards the owner.)

Man: “This is terrible service! This bread, it is dry, and it is cold!”

Owner: “I’m sorry that it seems to be dry, sir, and we had not realize you wanted it to be warm. I will ask the kitchen for a new basket of bread and have them heat it up for you.”

Man: “This is ridiculous! I must have warm bread. Why is it not warm?”

Owner: “Once again, our apologies, sir. We don’t normally serve our bread warm; however, as I said, we can certainly heat some up for you. ”

Man: “No! I want to know how you can think to serve cold bread! I must have warm bread! I am an American; we always have warm bread! I must have warm bread!”

Owner: “Here it is customary to serve it cold, sir, but once again, I can have some heated up for you. ”

Man:” NO! I want you to explain to me how you dare to serve cold bread! How dare you do this to your customers?!”

(At this point the owner is clearly fed up with the man but he stays calm throughout.)

Owner: “It is simply what we serve here, sir.”

Man: “No! I must have an explanation! You must explain to me how you think you can get away with this! Explain to me why think you can serve cold bread!”

(The man kept demanding an explanation, volume rising all the while, until the owner was forced to ask them to leave. When the topic of the bill came up, the women suddenly started claiming they hated the beers they were served. They were eventually given their drinks for free, just to stop them from starting another scene…)

Wild And Unruly

| Sydney, NSW, Australia | Crazy Requests, Pets & Animals, Tourists/Travel

(I work at a company that owns a whale watching business. Whale watching season is generally between May and November every year, when the whales pass the Sydney coastline going up to Queensland to give birth and then when they go back down to Antarctica. Sometimes (very rarely) one or two whales decide to make a pit-stop in Sydney Harbour before continuing on their way.)

Me: *phone rings* “Good afternoon, [Company].”

Customer: “What time do the whales come into the Harbour?”

Me: “I’m sorry?”

Customer: “What time do the whales come into the Harbour?”

Me: “I do apologise but I can’t tell you what time the whales will be in the Harbour. However, if you would like to join one of our whale watching cruises—”

Customer: “What do you mean you can’t tell me what time they’ll be in the Harbour? There was one in there yesterday!”

Me: “Yes, I know. It was very exciting. However, that whale has moved on now and I can’t guarantee when the next one will come into the Harbour.”

Customer: “Aren’t you a whale watching company?”

Me: “Yes, we operate three kinds of tours—”

Customer: “So why can’t you tell me what time the whales will be in the f***ing Harbour?!”

Me: “I’m sorry, but whales are wild animals and we can’t control—”

Customer: “What do you mean they’re ‘wild animals’?!”

Me: “…They live in the wild. They are wild animals. We are an Eco-tour that watches whales in their natural habitat… in the wild…”

Customer: “This is bull-s***. I knew we should have gone to Sea World!” *click*

Trying To Charge Of Taking A Charge

| Leicestershire, England, UK | At The Checkout, Crazy Requests, Money

(Recently, a minimum 5p charge for plastic bags has been rolled out across the country. A rumour that it’s illegal to charge for bags because they have stores’ logos on them (and therefore advertise the store) has been making the rounds.)

Me: “Do you need a bag?”

Customer: “I’m fine, mate. I’ll just carry them.”

(After I ring him up and pile his purchases on the counter in front of him he points to a plastic bag I have ready on the counter.)

Customer: “It has the [Store] logo on it. That means it’s illegal to charge!”

Me: “By that logic, wouldn’t it be illegal for Apple to charge for any of their products?”