Category: Crazy Requests

Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!

Lunch’s Labours Lost

| CO, USA | Crazy Requests, Time

Lady: “I’m here to see [Coworker #1].”

Me: “[Coworker #1] is on her lunch, unfortunately. [Coworker #2] is here, though, and he’s pretty good with fish as well.”

Lady: “I’m here to see [Coworker #1]! She said she’d be here from 10-6 today!”

Me: “She is working that shift today. She’ll be back from lunch in about 20 or 25 minutes.”

Lady: “It’s always the same story with you people!”

(And then she stormed out. I haven’t figured out what part of taking a lunch is a story yet, but apparently we should all live at work.)

Polite Or Flight

| Ann Arbor, MI, USA | Bad Behavior, Crazy Requests, Movies & TV

(We are hosting a small film festival with another local movie theater and we reserve the credit card machine for the film festival movies only. This means that our regularly scheduled movies are cash only. Some customers are annoyed by this but this particular customer threw a hissy fit. This happens to my coworker who is probably one of the sweetest, most polite people I have ever met.)

Coworker: “Hello, ma’am, just to let you know, because of the film festival we are only accepting cash for the other films.”

Customer: “Are you f****** kidding me? What the f*** am I supposed to do?”

Coworker: “I’m sorry, but there is an ATM at the store down the street.”

Customer: “This is f****** ridiculous!” *storms out*

Coworker: “Have a nice day!”

(The customer comes back five minutes later.)

Customer: “HOW DARE YOU?! WHAT THE F*** GOOD DOES IT DO ME OR DO YOU TO TELL ME TO HAVE A NICE DAY WHEN I’M CLEARLY UPSET?!”

Coworker: “Okay, theater two! Enjoy the show!”

Customer: *storms off towards the theater*

Sea-Gullible

| England, UK | Crazy Requests, Hotels & Lodging, Pets & Animals

(We are a hotel right on the sea front.)

Guest: “I would like to move rooms, please.”

Colleague: “Is there anything I can help with?”

Guest: “I would like to move down the hotel as the seagulls are keeping me awake.”

Colleague: “I’m really sorry; we don’t have any available rooms. We are by the sea; there are going to be seagulls everywhere.”

Guest: “Oh. Is there anything that you can do to make them quiet though the night?”

Your Business Model Is Rent Out Of Shape

| SD, USA | Books & Reading, Crazy Requests, Money, Movies & TV

(I work at a public library at the circulation desk. One day a young man approaches the desk.)

Patron: “How much is it to rent a book?”

Me: “If you have a library card, it is free. If you live outside the county, you pay for the card but borrowing items is always free.”

(The patron then wandered over to the audio books before returning to the desk.)

Patron: “How much to rent books on CD?”

Me: “They are free to borrow, sir.”

(He shakes his head and goes to the DVD section. Again he returns to the desk.)

Patron: “How many DVDs can I take and what does it cost?”

Me: “You may borrow five at a time and there is no cost unless they are returned late.”

(The patron looks confused.)

Patron: “I just don’t get why you do this if there’s no money in it for you. Well, good luck with that!”

The Devil’s In The Digital

| Amsterdam, The Netherlands | Crazy Requests, Popular, Religion, Technology

(We specialize in household goods that supermarkets won’t carry but people still need, like phones, vacuum cleaners, perfumes, mobile phones, electric razors, cooking appliances, the works.)

Customer: “You, umm, you work here?”

Me: “Yes, sir, I do. How can I assist you?”

Customer: “I need a wireless house phone! Where do you have those?”

Me: “Right over here, sir. If you’ll follow me…”

(Now, protocol for the store is that all items are locked behind glass as display items, and sold items come up from the warehouse. All products come with a code that customers tell the cashiers to have their products brought up.)

Customer: “Hmm, how about that one? That’s a double set, right?”

Me: “Yes, sir, it is. Good brand, too.”

Customer: “Hmm… Can you take it out, so I can feel it in my hand?”

Me: “No, sir, this is our display model. I’m not allowed to take it out without permission from our manager or assistant manager.”

Customer: “But I need to check if it’s a digital phone.”

(All wireless phones we sell are digital. I’ve never heard of an analog wireless phone.)

Me: “They’re all digital, sir.”

Customer: “All? But digital signals cause the Devil to whisper into your brain and cause cancer! I demand you show me an analog wireless phone.”

(This goes back and forth a bit, with me explaining that there is no such thing as an analog wireless phone. A second part about this is that I’ve literally never encountered an as openly religious person in my life before this as this customer was, because keeping your faith to yourself and not forcing it upon others is a big part of society here.)

Customer: “The Devil has already whispered into your brain! I know it! NOW SHOW ME AN ANALOG WIRELESS PHONE!”

Me: “Sir, it’s literally impossible to avoid digital signals in this day and age. Wireless Internet is a digital signal. Wi-Fi is a digital signal. Television is mostly a digital signal nowadays. Even that cellphone you put in your pocket before you walked in? That’s also a digitally encoded signal.”

(At this point the customer just stared at me and walked out of the door, holding a silver crucifix and murmuring prayers.)

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