icon_bizarresilly

Category: Crazy Requests

Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!

icon_crazyrequests

Displaying Your Stupidity

| Hollywood, CA, USA | Crazy Requests

(I work as a food stand attendant. The day has been a hot one, so we’ve been selling out of drinks. We offer two kinds of bottled water but are currently out of [Cheaper Brand], so I’ve taken it off the drink display. However, it’s still on the sign that indicates prices. The next guest in line steps up.)

Guest: “I’d like a bottle of water.”

(Keep in mind that everyone else before her has been buying the remaining brand of water the whole time, so I just assume that this is what she wants.)

Me: “Sure, it’ll be four dollars.”

Guest: *irritated* “But it says three dollars on your sign.”

Me: “Oh, I’m sorry, ma’am. That’s actually the price for [Cheaper Brand], which we ran out of. Right now we only have the four dollar bottle.”

Guest: “Well, how was I supposed to know that you were out of it if you didn’t have it on display?!”

Me: *speechless for a second* “Um… so you want me to put it on display even though we don’t have it…?”

Guest: *seems to realize how illogical she sounded and stomps off without her drink*

icon_fooddrink

Talking Udder Nonsense

| UK | Crazy Requests, Food & Drink, Popular

(A frosty customer comes in, and asks for the dairy-free brochure. I oblige and talk her through some of our more popular dairy-free dishes, sorted by meat. It’s late in the day and I’m not feeling my best; needless to say, I let myself slip a bit.)

Me: “This [beef dish] here is dairy free.”

Customer: “How can it be?”

Me: “Because it doesn’t contain any dairy products.”

Customer: “But beef is cows and cows are dairy, so how can you possibly claim that?!”

Me: “Well, as it’s beef, it is indeed cows, but it doesn’t have any milk products.”

Customer: “But all cows are dairy!”

Me: *accidentally saying with a sarcastic tone* “Only the female ones, madam.”

(At this point I think that the lady is going to have a go at me; her face is creased and her brows are furrowed. I realise instantly that I’ve said something without thinking. Suddenly her face brightens.)

Customer: “Oh, that’s okay, then; I just didn’t want any dairy.”

(She grabbed the meal and rushed to the till. Phew! I escaped that one!)

icon_crazyrequests

Got To Give Him Credit For Trying, Part 3

, | Boise, ID, USA | Crazy Requests, Money

(I work at a call center for a bank that finances credit cards for several companies: anything from jewelry to gasoline. We handle both consumer and business cards. The craziest call I ever get is from a business account for office supplies.)

Me: “Thank you for calling [Company]; my name is [My Name]. How can I help you?”

Customer: “Yes, my name is [Customer] and I am authorized by [Accounts Payable] to pay $140.”

(I verify them as authorized on the account. The balance is over $800.)

Me: “I can certainly run that payment for you, but that amount will not postpone further collections activity. The balance is [amount #1] and is five months past due. We need a payment of [amount #2] to prevent the account going to third party collections.”

Customer: “I don’t think you understand; I will only pay you $140. If I make this payment, you have to forgive the rest of the debt. I WILL NOT pay you any more, and you WILL NOT charge me any more late fees.”

Me: “I can’t do that. This is a balance that has been accrued on this credit card. It needs to be paid in full or at least paid on time to prevent further fees.”

(Customer ranted on and on about how it wasn’t fair of us to charge him and that he would speak with accounts payable. Then he hung up.)

Related:
Got To Give Him Credit For Trying, Part 2
Got To Give Him Credit For Trying

icon_petsanimals

The Sad State Of Cat Food

| WA, USA | Crazy Requests, Food & Drink, Pets & Animals

(A woman flags me down for some help finding cat food.)

Customer: “I want something that’s made in the U.S. Nothing from China. And it has to be high protein, high fat. No chicken. He won’t eat that s***.”

Me: “That’s great, because plenty of our cat food are made in the U.S.!” *gestures to one brand* “This one sounds perfect, and it has non-chicken proteins like salmon.”

Customer: “He told me he doesn’t like seafood.”

Me: *thinking how her cat told her this* “Well, it also comes in quail, turkey, venison, and lamb as well. Lots of different meats that don’t go anywhere near the ocean!”

Customer: “What state specifically is it made in?”

Me: “I’m not sure…” *inspecting packaging*

Customer: “Because I don’t buy from redneck states.”

Me: “This one’s made in California.”

Customer: *pause* “Well, I guess made by Mexicans is better than from a redneck state!” *slides an armful of cans into her cart and walks away*

icon_closedsign

Not Very Closed Minded, Part 19

| UK | Crazy Requests, Time

(It’s about half an hour before the shop I work in opens, and currently we’re just setting up for the day. All of the lights are off, and on all of our doors we have clear signs with our opening hours, as well as signs saying “CLOSED.” All of the doors except for one are locked. A customer walks in through the only open door, after having tried to open all the other locked ones, and picks up a basket.)

Customer: “Why is it so dark in here?”

Me: “Oh, sorry, ma’am, we’re not actually open yet. I’m going to have to ask you to come back later.”

Customer: “What? That’s ridiculous. How was I meant to know you weren’t open? Your door would be locked if you were ACTUALLY closed!”

Me: “Well, with all due respect, ma’am, how would our staff get into work if the doors were all locked?”

(She left, but still couldn’t understand why we had to have a door open for staff to get in.)

Related:
Not Very Closed Minded, Part 18
Not Very Closed Minded, Part 17
Not Very Closed Minded, Part 16

Page 5/322First...34567...Last