Category: Crazy Requests

Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!

Pajama Drama, Part 3

| OH, USA | Crazy Requests

(I manage a local pizza shop that offers either take-out or dine-in. Unfortunately, we don’t usually have anyone using the dine-in area, but we do occasionally have two or three large parties that come in at once and fill up the dining room. On one of these evenings, a woman comes in to pick up an order. Everything goes as usual until she gets ready to walk out.)

Woman: *leans over counter to stage whisper to me* “So, am I going to receive some financial compensation?”

Me: “Uh. What would you be needing that for, ma’am?”

Woman: “Well, I came out and got this food because I didn’t feel like cooking or anything. I specifically ordered from this location because there is usually no one here except employees, and I didn’t feel like changing clothes, so I wore my pj’s. I need to receive financial compensation because your dining room is full of people, and they all saw me in my pj’s.”

Me: “Uhm. Good luck with that, ma’am. Here’s the number for our complaint line. Have a nice day.”

(She looked slightly confused and disgruntled, but took the number and walked out. Never heard anything else about it, so I assume she either never called, or they laughed her off the phone.)

Related:
Pajama Drama, Part 2
Pajama Drama

Put Your Mind To Rest(room)

| TX, USA | Crazy Requests

(I work in an office with no public restroom. We have five ‘no public restroom’ signs posted, including one at customer eye level at each desk, and a huge one on the restroom door. A customer gets up from my desk and walks to the restroom door.)

Me: “Oh, sir, that is not a public restroom.”

Customer: “But it says restroom on the door.”

Me: “No, sir, it says ‘No Public Restroom.'”

Customer: “Well, where is the public restroom?”

Me: “We don’t have one.”

Customer: “Well, I’m not psychic. How could I have known that?”

Storming Through The Transaction

| NH, USA | Crazy Requests

(I work at a bank that’s open seven days a week and very rarely closes, even in terrible weather. We closed for one day because of a bad storm; even the governor had called a state of emergency. This is the day after closing.)

Me: “Hi, sir, how’s it going today? Just the deposit?”

Customer: “It would be going much better if you didn’t close yesterday!”

Me: “I’m sorry to hear that, sir. Unfortunately the weather did not permit us to open.”

Customer: “Well, it’s too bad for you, then! I had to drive ALL THE WAY to [Different Bank 5 minutes away] to deposit my $300,000 check. You guys will NEVER see a penny of that!”

Me: “I’m very sorry to hear that, sir. Was there anything else I could help you with today?”

Customer: “NO! Next time, don’t close! I’ve been a customer for 20 years and you MADE me go somewhere else.”

(At this point I’m just agitated that we’ve finished the transaction, there’s a line forming, and he won’t shut up.)

Me: “I’m sorry, sir. What would you like me to do? I have no power over the weather. I’m sorry to hear you risked your life driving to deposit that check. Next time I’ll ask Mother Nature to stop snowing so we can open just for you.”

Customer: “YOU BETTER MAKE IT STOP SNOWING!”

(And with that, he left. By far the strangest conversation I’ve had with someone while working there. The next customer tried to cheer me up by jokingly telling me they were taking their business elsewhere because we closed during a major snowstorm!)

The Fall After The Call

| Calgary, AB, Canada | Crazy Requests

(I receive a call from a customer who is upset that they missed the deadline for submitting a particular form. Since we’ve had a lot of requests, they now can’t submit a form until next year. He’s very upset and trying to blame the company for not telling him the deadline was coming up, even though it’s always the same time period every year.)

Customer: “Why is it always so hard to talk to you people?? Why is it I can never speak to you?”

Me: “It’s not that difficult, sir. You called and I answered the call right away.”

Customer: “Is that the BEST you can do?!”

Me: “…”

I Don’t Work Here, Does Not Work Here, Part 26

| SC, USA | Crazy Requests, Time

(I frequently stop by Large Chain Store on my way home from work to grab a random item or dinner, and I don’t carry around a spare shirt to change into so I usually am in uniform. This night, a woman had been aggressively following me around the store for about 10 minutes screaming “excuse me!”)

Me: “Uh, can I help you?”

Customer: “This is ridiculous. I can’t believe it took you this long to acknowledge me! Where is your manager?”

Me: “Probably at home by now.”

Customer: “You’re lying to me! There has to be a manager on duty right now!”

Me: “No, the store closed about thirty minutes ago. My manager is definitely at home right now.”

(The lady looks genuinely confused.)

Customer: “Isn’t this store open 24 hours a day?”

Me: “It is, which is why I’m glad I don’t work here. Hope you find that rude [Large Chain Store] employee you are looking for.”

(I think at that point she finally noticed that my shirt had another company’s name in huge letters across the back. She left me alone.)

Related:
I Don’t Work Here, Does Not Work Here, Part 25
I Don’t Work Here, Does Not Work Here, Part 24
I Don’t Work Here, Does Not Work Here, Part 23

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