Category: Crazy Requests

Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!


A Day When Everyone Is Fired

| OR, USA | Crazy Requests, Popular

(I work at a fast food restaurant. Right after we open I start smelling something burning. Our building is on fire, and being from a small town four fire trucks show up. The three employees are outside with the fire trucks while firefighters are spraying the building. A lady goes around all the trucks and parks cockeyed in front of the drive-thru, which it is partially blocked by a truck.)

Me: “Ma’am… did you not happen to see the fire trucks you went around?”

Customer: “Yeah… so?”

Me: “Obviously we aren’t open… We have a fire.”

Customer: *yelling* “How am I supposed to get my food?!”

Me: “I’m sorry… I can’t go into our building while it’s on fire… and it’s going to be a while before I can cook anything.”

(She took off yelling at me because she didn’t get her food.)


Doesn’t Even Have The Power To Refuse You Service

| Campbell, CA, USA | Crazy Requests, Popular

(I am a cashier at a 24-hour gas station. I am working the graveyard shift. A large storm is coming through, and we have lost power. It’s about 2 am, and completely pitch black at the station. A car comes pulling in; a guy gets out, and tries to start pumping gas. He then approaches the booth.)

Customer #1: “Your gas pumps aren’t working.”

Me: “Sir, we have no power.”

Customer #1: “I need gas.”

Me: “I’m sorry, but we have no power.”

Customer #1: “Just turn the pump on.” *he then flicks his credit card into the drawer and walks off*

(Normally, we have a PA system to talk to customers. But we have no power. So I just sit there until the man comes back angry now.)

Customer #1: “I told you I need gas! I gave you my credit card! Turn on the pump.”

Me: “Sir, your card is in the tray. We have no power. We can’t pump gas. We can’t even turn on the lights. You need to go somewhere else.”

Customer #1: *saying this slow and angry* “I… NEED… GAS!”

Me: “Then you need to find a gas station that has power. I cannot pump gas without electricity.”

Customer #1: “If you won’t let me pump gas, you’ve lost my business. I’m going elsewhere.”

Me: “Have a nice evening, sir.”

(The customer gets in his car and screeches away. A couple hours later the power comes back on, so we are open. A completely different customer comes up to the window.)

Customer #2: “Hi, I’d like to get a fill up. Oh, and it looks like someone left their credit card in the drawer. I don’t want you to confuse it with mine.”

(I looked, and it was the first customer’s credit card. We held it for 48 hours but he never came back for it. I guess because he couldn’t see it because it was pitch black, he forgot about it.)


Very Green To This Neighborhood

| NS, Canada | Crazy Requests, Criminal & Illegal

(I work at a live theatre in a small town, where most of our patrons are elderly and kind. One day, a young male customer comes through the front doors.)

Me: “Good afternoon, can I help you with something?”

Customer: “Yes! I just moved here, and I don’t know anyone. I have to ask you a question.”

Me: “Great, I’d be happy to help you.”

Customer: “I was walking by the theatre and thought that this might be the place to get help.”

Me: “Well, we’d be glad to help if we can. What’s your question?”

Customer: “I’m looking for marijuana.”

Me: “…”

Customer: “Weed. Green.”

Me: “Yes, I understand…”

Customer: “Great! So, do you sell it here?”

Me: “No, sir, this is a real business. I can sell you tickets to a show, but we do not sell drugs.”

Customer: *annoyed* “Well, you’re no help! You people are useless! I guess I’ll just go ask some random person on the street since your ‘business’ can’t help me!”

(He angrily stormed out of the store. My colleague and I looked at each other, dumbfounded.)


Punishments With Real Heart

| Gilbert, AZ, USA | Bad Behavior, Crazy Requests

(I am working at a store that specializes in making your own stuffed animal. I am helping a family with two sons, one age four and the other about ten. The younger brother is having a great time, and the older one is pretending he is only doing this for his brother. We get to the stuffing area where we do a “heart ceremony” where you pick out a heart for your animal and the ceremony is to give him characteristics you like and then rub the heart on your back so the bear always has your back. The younger brother is super excited, and the older brother has finally gotten on my nerves.)

Me: “All right, now, for the last part of the heart ceremony you need to shout, ‘I LOVE [COMPANY]!’”

Younger Brother: “I LOVE [COMPANY]!”

Older Brother: *mumbles incoherently*

Me: “I couldn’t hear that.”

Older Brother: *angry but louder* “I love [Company]!”

Me: “I still couldn’t hear you.”

Older Brother: “I don’t want to do this. This is stupid.”

Me: “This is the last part, so you need to do it right. If you don’t shout ‘I love [Company]’ then I am going to make you go to the front of the store and sing ‘I’m a little teapot.’”

Older Brother: *very loud* “I LOVE [COMPANY]!”

(For the rest of the time there, the older brother had a better attitude and even helped dress the younger brother’s stuffed animal. Though for the life of me, I can’t figure out how he thought I was actually going to make him sing “I’m a little teapot”.)


Flood Of Lies

| UK | Crazy Requests, Home Improvement, Liars & Scammers

(I am working on a specific out-of-hours phone line for house maintenance and repairs on Christmas Eve. It is about four pm and one of the last calls of the day. I have already let the customer know that calls are recorded.)

Customer: “There’s a pipe under my sink and if I touch the bolt it is going to leak.”

Me: “I’m afraid we only deal with uncontainable leaks during out of hours, sir.”

Customer: “But it’s going to leak if I touch it!”

Me: “Sir, if it is not already leaking I cannot send an engineer out to you. Sorry about that.”

Customer: “Erm, okay, then, it’s leaking now.”

Me: *following my script* “Okay, and is the leak currently containable?”

Customer: “Yes.”

Me: “I do apologise, sir, we only deal with uncontainable leaks during out of hours.”

Customer: “Then it IS uncontainable. My kitchen is flooding!”

Me: “Okay, I can get an engineer out to you but I would like to remind you that calls are recorded so you may be charged if this is not the case.”

(The caller hung up straight away.)

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