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Category: Crazy Requests

Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!

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Out Of Favor With The Law

| Melbourne, VIC, Australia | At The Checkout, Crazy Requests, Criminal & Illegal

(I work in a pawn shop where people can put items as collateral against loans, and when they do they can pay them off whenever they want but they can’t get their stuff back until a legally required seven day hold has finished, even if they’ve loaned the exact same item multiple times.)

Customer: “Hey, can you do me favour?”

Me: “Maybe?”

Customer: “My loan’s been in for six days. Can I get it out? I know it’s early but I’ve had it in before.”

Me: “It’s the law, man; we have to hold it for seven days every time.”

Customer: “I’m not talking about the law, man. I just need a favour.”

Me: “Your favour… requires me to break the law.”

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Not Very Closed Minded, Part 17

| Germany | Crazy Requests, Time

(Five minutes after our closing time a customer storms in.)

Customer: “Are you still open? I need some bread, please.”

Coworker: “No, sorry, we’re closed. The registers are out and all. I cannot check you out.”

Customer: “But I’ll be really fast! Just quick, [Bread], please!”

Coworker: “Sorry, we’re closed. The registers are already shut down. In fact I’m already emptying the display right now.”

Customer: “But I’ll be really fast!”

Coworker: “We’re still closed. Even if I wanted to, I couldn’t check you out.”

Customer: “Hmm, can’t you just give it to me then?”

(We started locking the door after that.)

Related:

Not Very Closed Minded, Part 16
Not Very Closed Minded, Part 15
Not Very Closed Minded, Part 14

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Laptop Flop, Part 11

| AZ, USA | Crazy Requests, Technology

(I’m a young woman working with all men at a well known retail store that also provides tech support. We are always extremely busy due to understaffing, and I am usually the only person helping customers checking in and out their computers. This client is a man in his 60s.)

Me: “Here’s your computer, sir. I’ll turn both of them on for you to look at. It looks like this one had a few viruses.” *points to laptop which is about six years old* “But this other one, due to its age, is running as fast as it can.” *points to laptop that is about fifteen years old* “The tech that worked on it said there’s nothing else we can really do for it, so he suggested to replace the unit.”

Client: “This is ridiculous. It was running just fine before!”

Me: “Well, the computer getting older and the speed is limited by its age. I’m sorry, but I can’t speed it up any more than it already is.”

Client: “Do you have a car?”

Me: “Yes, I own my own car.”

Client: “I’m sure that if there was something wrong with it, you’d just throw the whole thing away, now wouldn’t you?”

Me: “Excuse me?”

Client: “That’s what’s wrong with your generation! One thing is wrong, you throw it all away!”

Me: “No, sir, I wouldn’t throw my car away because one thing is wrong. I would replace the broken part to make it work again. Since it says here in our notes that we attempted to call you multiple times about your computer and that you declined any more work done to it aside from diagnostics and virus removal, there’s nothing more we can do to your computer without replacing parts or scrapping it.”

Client: *grabs laptops* “I’m not replacing them! They’re in mint condition!”

Me: *wipes dusty hands on pants* “Have a nice day!”

Related:
Laptop Flop, Part 10
Laptop Flop, Part 9
Laptop Flop, Part 8