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Category: Crazy Requests

Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!

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This Is A Bad Sign, Part 3

| Calgary, AB, Canada | Bad Behavior, Crazy Requests, Food & Drink

(The restaurant I work at has free soft-drink refills, with a drink machine in the lobby for customers. Basically, it’s free refills for people inside, but not drive-thru. I’m working the cash window at drive-thru when a teenager holding a plastic cup walks up, ignoring the rather large ‘No walk-ups’ sign next to my window.)

Customer: “Can you refill my [Drink]?”

Me: Um…no. You have to go inside to get your refill. We don’t have a machine in here.

(He promptly runs inside to get his refill. But not 20 minutes later, the customer drives up, holding his empty cup and a small paper sign from the lobby.)

Customer: “I’ll trade you the sign for a refill!”

(And apparently, he tried the same thing at the pickup window!)

Related:
This Is A Bad Sign, Part 2
This Is A Bad Sign

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His Request Is Dead In The Water

| MO, USA | Crazy Requests, Pets & Animals, Transportation

(My last customer of the day/week is absolutely irate because company policy prevents us from moving his 55-gallon aquarium, which is full of 20 fish and 50 gallons of water.)

Customer: “Jesus Christ, this is ridiculous. You’re telling me that you’re a professional moving company, and you won’t move an aquarium.”

Me: “Not if it is full. We move aquariums, but they must be completely emptied out prior to move day.”

Customer: “What am I supposed to do with 20 fish and 50 gallons of water?!”

Me: “…”

Customer: “I and my friend moved this thing BY OURSELVES the last time I moved.”

Me: “Sir, when you put a full aquarium on a truck with the rest of your belongings, it is very likely that the water would spill onto your other items and ruin them. It’s also likely that water would cause our men to slip and hurt themselves. We can’t transport liquids of any kinds due to the safety hazard.”

Customer: “It won’t spill because I let 4-5 inches evaporate because I knew I was moving. I could move this thing myself; I just don’t WANT to do it. This is f****** ridiculous. I want to speak to a manager.”

Me: “I’d LOVE for you to speak with my manager.”

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Didn’t See The Smoke Signals

| MN, USA | At The Checkout, Crazy Requests, Underaged

(In Minnesota, it’s the law to card people that look under the age of 40 if they are buying tobacco or tobacco-related products. If you refuse to show ID, even if you look over 18, we cannot sell to you after we’ve asked for it.)

Me: “Hi there! What can I get for you?”

Female Customer: “Can I have a pack of Camel Crush?”

Me: “Sure! Can I see your ID?”

Female Customer: “I don’t have it with me.”

Me: “Sorry, but I can’t sell to you without an ID.”

Female Customer: “I’m 28; my birth year is 1986.”

Me: “I’m sorry, but I can’t sell to you without a proper form of identification.”

Female Customer: “Well, fine! I’ll just go somewhere else.”

Me: “Have a nice night.”

(I watch her storm out to the truck on one of our pumps. I watch as a guy gets out of the driver’s side and comes into the store.)

Me: “Hi there! How can I help you?”

Male Customer: “Can I get a pack of Camel Crush and a tin of Grizzly Wintergreen?”

Me: “Sir, if you are trying to buy a pack of cigarettes for the girl that was just in here, then I cannot sell to you.”

Male Customer: “She’s 28.”

(He basically just admitted that he is associated with her and probably buying her cigarettes.)

Me: “It doesn’t matter, sir. She failed to produce a proper form of ID when asked. I cannot sell to either of you.”

Male Customer: “That’s ridiculous. She’s 28 and I smoke, too.”

Me: “That’s the law, sir. You’ve admitted you are trying to buy cigarettes for her and I saw you get out of the same truck she got into. I cannot sell to you.”

Male Customer: “That’s f****** ridiculous! I’ll be back in the morning to talk to your manager!”

Me: “Okay, good luck! Make sure to read the signs in the store next time that say we card anyone under 40! Have a nice night!”

(They never talked to a manager or the corporate office.)