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Category: Crazy Requests

Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!

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Finger-Lickin’ Crazy

| Seattle, WA, USA | Crazy Requests, Food & Drink

Me: “Thank you for calling [Company]. How can I help you?”

Customer: “Yes, I’d like to place an order.”

Me: “Okay, what can I get for you?”

Customer: “I would like two orders of the fried chicken, one order of mashed potatoes, and two orders of the corn on the cob.”

Me: “I’m sorry, ma’am, we actually don’t carry any of these items. We only have sandwiches and salads.”

Customer: “This is [Company], right?”

Me: “Yes, it is.”

Customer: “Well, what am I supposed to do now?”

Me: “Call KFC?”

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Getting Rusty At Refunding

| MI, USA | Bad Behavior, Crazy Requests

(My manager is called up to the customer service desk because a man is trying to return a patio table without his receipt. It’s a product we don’t sell anymore and was purchased over a year ago. It is clearly covered in rust.)

Manager: “I’m sorry but I can’t allow this return. We have a 90 day return policy; without your receipt and given this was purchased a year ago, there’s nothing I can do.”

Customer: “I want to speak to your manager, then!”

Manager: “My manager will be in tomorrow. I can take down your information for her if you’d like.”

Customer: “No, I mean your regional manager! I’ll have him hear all about this!”

Manager: “All right, here’s his information.”

(The problem is, the customer will most likely lie, say he has his receipt, the product is in mint condition, and that we refused the return for no good reason.)

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Lunch Rushing To Their Defense

| Oklahoma City, OK, USA | At The Checkout, Awesome Customers, Crazy Requests, Food & Drink, Popular

(I’m waiting for my order while the lunch rush is on. This lady had ordered before me, and was complaining to her friend.)

Lady: “It’s been ten minutes since I ordered. They’re taking too long.” *to workers* “What’s taking so long? It’s been ten minutes and I’m gonna be late!”

Me: “It’s the lunch rush, and they’re busy all around. Don’t yell at them for being popular.”

Lady: *gives stony, surprised glare at me* “I wasn’t talking to you.”

Me: “And I was defending them! It’s not their fault it’s the lunch rush.”

(She turned around and didn’t say much after that.)