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Category: Crazy Requests

Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!

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Presidential Supervision Required

| Miami, FL, USA | Crazy Requests, Popular

(My supervisor is assisting me with an irate customer and now the customer wants to speak to my supervisor’s supervisor.)

Customer: “Who’s your supervisor?”

Supervisor: “Sir, I AM the supervisor. I don’t have a supervisor.”

Customer: “Who’s the president of the company?”

Me: “[President].”

Customer: *to my supervisor* “THAT’s your supervisor. Everyone has a supervisor.”

Me: *genuinely curious* “But then who’s [President]’s supervisor?”

Customer: *to me* “You’re a horse’s a**.”

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The Cake Shop Is A Lie

| IL, USA | Crazy Requests, Time

(It’s a week before our store closes. A few days ago, my manager told me not to take any more cake orders because we no longer have the supplies to properly decorate a cake. While cleaning up, the phone rings and I answer it.)

Me: “Bakery department. How may I help you?

Customer: “Hello, I’d like to put in a cake order for next Wednesday, please.”

Me: “I’m sorry, ma’am, but we can’t take anymore cake orders due to the store closing soon.”

Customer: “Oh… but can you have it done by next Wednesday?”

Me: “Ma’am, I just said we can’t take anymore cake orders.”

Customer: “But I need a cake for next Wednesday. Can’t you do that?”

Me: “No, because we don’t have the supplies necessary to fill an order.”

Customer: *getting agitated* “Listen, here! I need a cake by next Wednesday and you should have it ready or I’ll—”

Me: “It won’t be ready by then because the store is going to be closed by that time.”

Customer: “Well, why didn’t you say so?”

Me: *face-palm*

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Goes Against My Code

| RI, USA | Crazy Requests, Popular, Technology

(I write code for very high end automation systems. This is a drawn out process that has me sitting on my laptop in a customer’s space for long periods of time.)

Customer: “So, did you go to school for this?”

Me: “Yes, I did, but it is very specialized training.”

Customer: “Oh, so, you must be very good with computers.”

Me: “I am, yes.”

(It’s at this point I know what is coming and it has happened on a few occasions.)

Customer: “My computer there is running very slow. I have fast Internet; do you know why it could be slow?”

Me: *looking at older laptop* “I’m not sure. It could be a virus, some malware, there are a bunch of things it could be.”

Customer: “Oh. Could you fix it?”

Me: “I could, yes, but it’s not within the scope of the job. I’m here to do this.”

Customer: *now frustrated* “Well, I figured while you were just sitting there you could push a button and fix my computer…”