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Category: Crazy Requests

Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!

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Crazy From Eight Ways To Sunday

| UK | Bizarre, Crazy Requests, Technology

(I work for a broadband and telephone company. I am on the ordering provisioning team who arranges for telephone lines to be installed. I am dealing with a returning customer.)

Me: “Ma’am, are you sure you want to port your phone number into our network? That can take up to 10 working days. If we set you up with a new number you could be connected by tomorrow.”

Customer: “No, I worked very hard for that number. It has no eights you see. It’s why I left your company in the first place.”

Me: “Pardon me?”

Customer: “I don’t like the number eight. On my last bill with your company there was a call charged at £8.88… The phantom phone call. I want to keep my number.”

Me: “No problem, ma’am. I’ll order this now and be in touch over the next 24 hours.”

Customer: “Do you have a number I can contact you on?”

Me: “Certainly, it’s 028—”

Customer: *gasps and hangs up*

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He Shed His Brain A While Ago

| PA, USA | Crazy Requests, Extra Stupid, Pets & Animals

Customer: “Do you have anything that can prevent a dog from shedding?”

Me: “Yes, we have brushes and combs for—”

Customer: “No, I mean something to stop them from shedding all together?”

Me: *confused* “Uhm. No. We don’t.”

Customer: “So, there’s not, like, a pill or something that could make a dog not shed?”

Me: “No, it’s natural for animals to shed hair. They have to—”

Customer: “So, if I went to the vet, I couldn’t get, like, a shot or something that will make them stop shedding?”

Me: “No, animals have to shed. They lose hair because—”

Customer: “So, if I invented something that would make a dog never shed, I’d be, like, rich.”

Me: “Uhmm… I don’t think that’s a good idea.”

Customer: “But what if I did? Then I’d be rich!”

Me: *giving up* “Yup, I guess so.”

Customer: *to his girlfriend* “Hey, babe! If I invented a shot that could make it so dogs never shed, I’d be rich!”

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A Fee(ble) Excuse

| Yankton, SD, USA | Crazy Requests, Extra Stupid

(I work in a bank call center. More often than not, I get calls about people who want to appeal late fees on their credit cards.)

Me: “Thank you for calling [Bank]. How can I help you today?”

Customer: “I would like to appeal my late fee on my credit statement.”

Me: “Sure thing. What is the reason you are appealing your late fee?”

Customer: “I forgot to pay my bill.”