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Category: Crazy Requests

Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!

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Her Items Cannot Be Fabricated

| AR, USA | Crazy Requests, Home Improvement, Popular

(A woman was looking very disoriented in the crafting aisle, and so I went to approach her.)

Customer: “Do you have paint for a sign? I need a bucket.”

Me: “I’m sorry, ma’am, but we don’t carry paint in buckets. We have fabric glue, but not a bucket of it.”

Customer: “Oh.” *holds up her hands to approximate a huge sign* “I need paint for a sign this big.”

Me: “I’m afraid that we don’t carry paint for signs, ma’am. Any paint that we have in stock is intended for fabrics and is in small bottles. We are a crafts store, but we specialize in fabric.”

Customer: “That’s okay! I’ll just buy your paint and then a paintbrush, please.”

Me: “Ma’am, I’m afraid that we don’t carry paintbrushes either. We are a crafts store, but we specialize in fabric. Have you tried going across the street to [Department Store]?”

(At this point the woman drops what she is carrying as if I offended her terribly.)

Customer: “No, I came HERE for crafts. Are you telling me that this fabric store can’t have someone go across the street and special order those paintbrushes here for me right now!?”

Me: “Yes, ma’am…”

Customer: “WHAT KIND OF A CRAFTS STORE IS THIS!?”

Me: “One that specializes in fabric, ma’am.”

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Very Family Unfriendly

, | AB, Canada | Crazy Requests, Family & Kids, Food & Drink

(I’m a hostess at a restaurant that is comprised of a dining room on one side and a lounge/bar on the other. Children, for obvious reasons, are not permitted on the bar side. On this evening we are packed, which is not unusual for a Friday night. A female customer approaches me at the front desk.)

Customer: “How long is the wait for the dining room?”

Me: “Good evening. Right now we are looking at a forty-five minute wait for the dining room. Would you like me to put your name down?”

Customer: “Forty-five minutes! That’s pretty s***ty! What about the bar?”

Me: “The bar does have availability. Is everyone in your party over eighteen?”

Customer: “No, I have two little kids that are d*** near starving!”

Me: “I apologize, but minors are not permitted in the bar side.”

Customer: *shouts* “Oh, you just hate children, then!”

Me: *stunned silence*

(The family left, the mother swearing and cursing our “children hating” policies.)

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Not Their Number One (O’clock) Customer

| Frisco, TX, USA | Bad Behavior, Crazy Requests, Popular, Time

(I am a receptionist for a fairly busy salon. I get a phone call about booking an appointment.)

Me: “Thank you for calling [Salon]. May I schedule a signature service for you?”

Guest: “I need an appointment for my daughter for tomorrow. I want hair and make-up done and you have to see us at exactly one o’clock.”

Me: “Well, for tomorrow I do have an opening a 1:15 or 1:30. One is cutting it close since there is a client before you.”

Guest: “Well, it’s one or nothing because I have to be out of here by five.”

(I check the times for what she wants and even if she came in at three, I could get her out well before five. Reluctantly I agree to a booking at one, again reminding her of the guest ahead of them. The next day, at about 12:50 the guest, her daughter, who is about 17, and the girl’s grandmother all arrive.)

Me: “Hi, you’re a little early, but I can get you changed into a smock now while she finishes up with the other guest.”

Guest: “That is unacceptable! We had an appointment at one! We need to be seen now!”

Me: “You will be seen. I’m just saying that she is finishing up with another guest.”

(I go back and check with my stylist. She says that she’ll only be about five more minutes, meaning she can still see them before their appointment starts. I relay this to the guest, and the grandmother starts swearing under her breath. When I go to take the guest back, the mother is on her phone, and the girl is having a meltdown.)

Girl: “Why do I have to wait?” *she’s stamping her feet and carrying on*

(By the time I can get the guest off her phone long enough to listen to me, it is 1:12.)

Guest: *hanging up her phone* “This is the worst salon! We are leaving! Good luck finding someone else! You’ll be out of business in a week!”

(My stylist and I both went on break after that.)