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Category: Crazy Requests

Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!

Freely Disordered

| South Bend, IN, USA | Crazy Requests

(A customer is ordering photo prints.)

Me: “Your total is [total].”

Customer: “That’s a lot of money. Did she apply my coupon?”

Me: *checks* “Yep, both coupons were applied.”

Customer: “That’s an awful lot. Why are my pictures so highly priced?”

Me: “Well you also have the poster.”

Customer: “No, I don’t.”

Me: “Yes, you do.”

Customer: “I didn’t order one.”

Me: “It’s right here.”

Customer: “It’s not mine.”

Me: *opens the poster and shows the customer* “Is that yours?”

Customer: “Well, yes, but I didn’t order that!”

Me: “Well, looks like it was an accident. I’ll take that off.”

Customer: “I didn’t order that!”

Me: “The wrong button was probably pressed; it happens all the time.”

Customer: “I did not order that! I don’t know how it got there!”

Me: “Okay, it’s taken off. Your new total is [total].”

Customer: “What are you going to do with that poster?”

Me: “It’s going in our waste bin to be disposed of.”

Customer: “Well, can I have it?”

Me: “Do you want to pay for it?”

Customer: “No! I didn’t order it!”

Me: “Then it’s going in our waste bin to be disposed of.”

Customer: “But it’s mine…”

Me: “Only if you pay for it. Have a nice day!” *takes the poster and puts it in the waste bin*

Customer: “I didn’t order that!”

A Fish In Troubled Waters

| CT, USA | Bad Behavior, Crazy Requests, Money

(I am an unpaid volunteer at a local aquarium. On this particular day we have a chocolate company visiting and vendors are set up throughout the building selling their food. I am working at an information desk at this time.)

Guest: “Hey, do happen to have an ATM in here?”

Me: “I apologize sir, but the closest ATM is outside in the parking garage.”

Guest: *suddenly yelling* “You mean to tell me I have to go all the way outside, come in, and pay AGAIN?!”

Me: “I assure you, you won’t have to pay again if you have your ticket. If not, you can ask for me to come verify you’ve been in. However, you will have to go back outside. I apologize for the inconvenience.”

Guest: “YOU KNOW WHAT?! I DON’T HAVE TO DEAL WITH YOUR S***, YOU INSOLENT LITTLE F***!”

Me: “Sir, please stop swearing; there are young children around. Again, I apologize for any inconvenience this has brought upon you, but we do not have a general need for an ATM except for this one day.”

(The guest goes into a rant about how I am ignorant and it is my fault the aquarium is losing money. I am losing my patience with this man and start zoning out. When he pauses to breathe, I take my chance to interject.)

Me: “I am terribly sorry, sir, but we do not have a use for ATMs as the fish do not require us to pay them on a regular basis.”

(The manager, who witnessed the whole thing, started laughing as she had security escort the man out.)

Would Love To See Her React To Blueberry Pie

| Canberra, ACT, Australia | Crazy Requests, Family & Kids, Food & Drink, Religion

(Where I work we have gummy bears as an extra on the menu, and when younger kids come in I tend to fill a little dish with bears from the container and offer it to them while their guardians decide what to order. The other day, I offer some to a family with dad, mum, and three kids. When I offered the gummy bears to the kids, they recoiled and looked at their mum.)

Mother: “Are there blue gummy bears in there?”

Me: *I look at the container in my hand* “Yes, there are.”

(She nods ‘yes’ to her kids, who grab all the gummy bears from the container except the blue ones. I open my mouth to joke about them leaving the blue ones when the mother smacks the container out of my hand, shattering the dish on the floor and spilling bears everywhere. Very calmly she steps forward and informs me:)

Mother: “Blue food is unnatural and the Devil’s work.”

(Stunned, I stare at her while she calmly fills her order and her kids don’t even blink. No further comments are made other than:)

Mother: “You should wear gloves while cleaning this up, dear.”

Genderalising The Problem

| Denver, CO, USA | Crazy Requests, Extra Stupid, Home Improvement

(I work in a plumbing and heating store. I am one of three females on the staff. For clarity, the toilet roughs are the lines that run from the base of toilet to the wall.)

Customer: “I need a new toilet rough for [really popular toilet that we sell].”

Me: “Okay, do you know what size?”

Customer: “11 Inches.”

Me: “Do you mean 12 inches? Those toilet roughs only come in 10, 12, and 14 inches.”

Customer: “No, I mean 11 inches. I asked my plumber and he said that is what it uses.”

Me: “Well, the end of the valve will be in the wall, so it could appear to be only 11 inches. The entire thing, however, would be 12 inches. We have lots of those in stock.”

Customer: “No, it’s eleven inches! God, why do they hire girls to do these jobs?”

Me: “Did your plumber measure the area for the toilet?”

Customer: “No, he just knows what toilet it is, unlike you!”

Me: “Sir, what you want is not made. The rough you want comes in 10, 12, and 14 inches. It won’t be the 10 or 14 inch rough that you need, since you bought the 12 inch. You have the industry standard of 12 inches, like most people. Now, your price for that would be $68.25.”

Customer: “Can I get someone who knows what they are doing now? I don’t want to give you money. I cannot believe a place like this bothered to hire women.”

Me: “Sir, you can go to any plumbing house in this city and they will all tell you that what you want does not exist. I sell this toilet every week. It’s a 12 inch rough.”

Customer: “Give. ME. Someone. Who. Knows. What. They. Are. Talking. About!”

(I call the boss.)

Boss: “What is the problem here?”

Customer: “She doesn’t know her job! I bought this toilet from you and she won’t give me the right rough!”

Boss: “What size rough do you need?”

Customer: “11!”

Boss: “This brand does not make an eleven. It comes in 10, 12, or 14. The one you bought requires a 12 inch rough.”

Customer: *to me* “Why didn’t you tell me that!”

Male Coworker: “She did. Many times. You refused to listen and were too busy being focused on her gender.”

Customer: “I did not! Give me the right valve!”

Boss: “No. Go somewhere else.”

Customer: “But I bought the toilet here!”

Boss: ‘Then what happened to the rough it came with?”

Customer: “I lost it.”

Boss: “Not my problem.”

Getting Belongings Where You Don’t Belong

| NY, USA | Bad Behavior, Bizarre, Crazy Requests

(A woman approaches my register and slams a pile of clothes on the counter.)

Me: “Did you find everything okay?”

Customer: *giggles* “Yep. This trip was a steal!”

Me: “Well, we all get lucky, I guess.”

(One of the items doesn’t seem to have a price tag on it, so I ask her where she found it. She points at the back of the store. )

Customer: “It was in that side room you guys have.”

Me: *confused* “Side room? What are you talking about?

Customer: “That’s where you keep all the good stuff, right? There was a really cute scarf in there, too.”

(One of my coworkers, who is leaving for her lunch break, approaches the counter.)

Coworker: “Have you seen my scarf?”

Me: “What does it look like?”

Coworker: “It’s black, with pink stripes.”

(I hold up a scarf from the pile.)

Me: “This one?”

Coworker: “Yeah, where’d you find it?”

Me: *suddenly realizing what’s going on* “Ma’am, did you go into our staff room?”

Customer: “The side room? Yeah. That’s where I got this coat!”

(She holds up my coworker’s coat. I don’t know how, but she managed to open a locked room, with no one noticing, and took our stuff!)

Me: “Ma’am, these are not for sale. They’re our belongings.”

Customer: “You’re lying! You just want these for yourself!”

(She begins throwing clothes at me, knocking over racks, and making a mess of the store before running out and yelling about how our store is robbing their customers. She didn’t even buy anything!)

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