Category: Crazy Requests

Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!

Survey Results Are In: You’re A B****

| Stockholm, Sweden | Bad Behavior, Crazy Requests

(The restaurant I work in is a kind of upscale fast food one where we clear the tables ourselves. We also have a form of questions that we ask some guests to fill out on a tablet and as a thank you we treat them some coffee or tea. I approach two elderly women.)

Me: “Hi, was everything to your satisfaction?”

Them: “Hmm, yes, I guess.” *not looking at me*

Me: “Great! I was wondering if maybe you would like to answer a few questions about your experience with us? It will only take about a minute or two. And as a thank you–”

Elderly Woman #1: “No! I don’t want to do any of that! I don’t have time for s*** like that!”

Me: “Okay, thank you anyway; have a nice day.”

Elderly Woman #2: *as I’m leaving* “How rude! How dare she disturb us!”

(I approach a young pair, two tables down, and they’re more than happy to help me. As I’m explaining the tablet for them I see my coworker walking up to the women and clearing their table. Later while I’m preparing the couples’ coffee my coworker comes up to me.)

Coworker: “God, those ladies were so rude! They tried to get me to give them complimentary coffee on their meal and I told them the coffee wasn’t included, and they started cussing at me and calling me a b****.”

Me: “Yeah, I had a similar experience. Wanna help me bring these coffees over?”

Coworker: “Sure!”

(We walked over with the coffees and — very loudly — thanked the couple for their help and handed them their coffees right in front of the women, who looked very miffed about the entire thing. My coworker and I had a good laugh about it in the kitchen after.)

It’s The Anchovy Pizza That Gave It Away

| Thomasville, GA, USA | Crazy Requests, Pets & Animals

(I am a pizza delivery girl. There is this one nice old lady who orders three times a week. She lives out in the middle of nowhere and her house is always a pain to get to. She always tips the exact same $1.25. This delivery takes place the day before a hurricane came through and it’s not pretty outside. When I get to the house and knock on her door. I do not see her cat like I usually do.)

Customer: “Did you see my cat, dear?”

Me: “No, ma’am. I did not see him today. The weather isn’t great; he’s probably just scared and hiding.”

Customer: “All right. just keep an eye out as you back out of here.”

Me: “Yes, ma’am, I will.”

(I watched for the cat. Never saw that cat. It was incredibly busy that day and I was the only driver scheduled as no one else was willing to brave the weather and come in. Every time I walked in the store, I walked out with no less than three deliveries. The next time I walked in my manager told me about the lady calling asking if I stole her cat. I said no I did not see that cat. I went on four more deliveries. I came back about 30 minutes later, the manager telling me she called three more times, demanding he check my car for the cat that she just knew I stole. This crazy lady called seven times in all. The last time she swore she would never order again. After three days my general manager called her to ask if she found her cat. She had. It ran off because of the storm. She offered no apology to me, hung up on my manager, and has never ordered again.  It’s now a running joke anytime my three cats leave paw prints on my car that I must have stolen that cat or if someone doesn’t tip that I will steal their pet. Everyone at work got a kick of this one.)

Wish You Could Give Them A Cold Shower

| ON, Canada | Crazy Requests, Extra Stupid

(I am working as a supervisor at a truck stop that has shower facilities available for travelers and truck drivers for a small fee. If truck drivers purchase a certain amount of fuel then they’re be entitled to a free shower. I am paged over to the counter where I find a man and woman, visibly upset, yelling at the cashier.)

Me: “Hi, I’m the supervisor. Is there something I can help you with?”

Male Customer: “Yeah, this idiot won’t give me a free f****** shower! This is ridiculous! I bought enough fuel so I should get a free f****** shower!”

Female Customer: “She’s so stupid! Why won’t she just give us the free shower?! We bought gas!”

Me: “I’m sure I can sort this out; can I just see your receipt for the fuel?”

(When he hands me the receipt I notice that it is for a different truck stop.)

Me: “Sir, this is for [Other Truck Stop]. Had you purchased the fuel from us, or even one of our other locations we could give you a free shower, but not from our competitors.”

(At this point the woman’s face goes slack and she starts backing up towards the door, obviously realizing the mistake.)

Male Customer: “It doesn’t f****** matter! I got fuel so you have to give me a shower! I get a free shower as long as I fuel up!”

Me: “Sir, it’s like filling up your [Burger Chain #1] card and then trying to redeem it at [Burger Chain #2]. We don’t reward people for giving business to other companies.”

Male Customer: “This is f****** bull-s***! I’m gonna tell everyone I know to not stop here anymore! It shouldn’t matter where I get fuel; you still have to give me a shower!”

(He continued in the same vein as he walked out the door, his girlfriend having left some time before.)

Deleted Defeated

| USA | Crazy Requests, Extra Stupid

(It’s already been a long day as I answer a patient’s phone call.)

Me: “Thank you for calling [Store] pharmacy; how can I help you?”

Female Customer: “I want you to delete [medication] from my file! I don’t want it to ever be filled there again. I get my medications in the mail now, and I don’t want you to screw it up.”

Me: “Okay, ma’am, I’ll leave it here in your profile but we won’t fill it. We will only fill it if you ask us to.”

Female Customer: “No, I want it deleted!”

Me: “Okay, I will delete it.”

(I don’t delete it because patients who get their medications in the mail always run into a problem sooner or later and need to get a few pills from us until their order arrives from the mail.)

Female Customer: “Great! Oh, and can you fill [supposedly deleted medication] for a few tablets? My mail order will be late this month.”

Fur-bal Abuse

| NY, USA | Crazy Requests, Money

(I work in an outlet of a very high-end retail store. Most customers are looking to save a little money on expensive clothing and shoes, but some people don’t understand the concept of “outlet.” I am working in the coat section.)

Customer: “Excuse me, do you work here?”

Me: “Yes, ma’am, how can I help you?”

(She holds up a $500 coat.)

Customer: “Why is everything here so cheap? Where are your good fur coats?”

Me: *indicating the rack with furs on it* “All our furs are right here, ma’am. Are you looking for a particular designer?”

Customer: *wrinkling her nose* “No, these are too cheap looking. Where are the GOOD furs?”

Me: “All our furs are here, ma’am.”

Customer: “Ugh, why don’t you have any by [High End Designer]. I can get them at [Main Store in NYC]; why don’t you carry them?”

Me: “Well, we are an outlet and we don’t always carry the same brands. People come here expecting to save money so we don’t always have the most expensive things. ”

Customer: “That is ridiculous! I came here to find a specific coat and you don’t even HAVE it. All you have is this cheap s***!”

(She managed to push a rack of $600 coats onto the floor and stomped on them while I frantically radioed for a manager. She screamed about our store being cheap until she was escorted out by security. She damaged nearly $10,000 worth of merchandise.)

Page 10/376First...89101112...Last