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Category: Crazy Requests

Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!

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You’ve Got Me In A Box Here…

| Australia | Crazy Requests

Customer: “Hi. I need some tablets. You know the one I got last time? I didn’t come here but it comes in a box.”

Me: “…”

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This Is Why We’re In A Recession, Part 50

| Charlotte, NC, USA | Crazy Requests, Money

(I am one of the head tellers in a big multi-state bank, and I hear loud voices in the drive-through where one of our newest tellers is working. I go back there and he hands me a personal check and debit card for the woman in the first lane, who has refused to give him her driver’s license. I ask him to pull the account and since the check is only $300, I allow him to check signatures in lieu of the ID, because it is her check. The customer is yelling at him and is glaring at me through the window, so I go over to do some customer service.)

Me: “Hi, I’m the head teller here. Thank you for your patienc—”

Customer: *cuts me off* “If he won’t give me my money I will just take that check back.”

Me: “Well, ma’am, here at [Bank] we verify IDs to make sure that we are—”

Customer: *again interrupts me, more angry* “I have NEVER been asked for my ID. I go to [Other Branch] all the time.”

Me: “Ah, see, if they know you by name at that branch that is likely why they are willing to bend the rules for you.”

Customer: “What? Is that [Bank] policy?”

Me: “Yes, ma’am, in the drive-up any amounts over $100 need two IDs.”

Customer: “JUST GIVE ME BACK MY CHECK. I WILL MOVE MY ACCOUNTS!”

Me: “[Teller] is cashing it out right now. He was able to verify the signatures on it, but you know, if something happened, if someone had – god forbid – taken your purse and had your checks and ID—”

Customer: “WELL, THAT IS MY PROBLEM! JUST GIVE ME MY MONEY.”

(I stare at her flabbergasted and frankly I have no idea what to respond. At that moment the other teller presents me with the funds and she drives off immediately, glaring at both of us the entire time. I look at my new teller and he shrugs.)

Me: “So, if someone takes her purse, we are supposed to give them her money as well?”

Related:
This Is Why We’re In A Recession, Part 49
This Is Why We’re In A Recession, Part 48
This Is Why We’re In A Recession, Part 47

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Going Off On Those Going Off The Menu

| England, UK | Crazy Requests, Family & Kids, Food & Drink, Popular

(This pub restaurant is part of a country-wide chain and each has an identical menu. We therefore only have certain ingredients in our kitchens and never stock ingredients that aren’t on the menu. We also never have extra staff to save money on wages. I am serving a table with four adults and two children.)

Customer: “Hi. I’d like the children’s fish and chips, but could I swap the peas for beans, please?”

Me: “I’m sorry but we don’t have beans. Only garden peas, mushy peas, mixed vegetables which includes cabbage, carrots, and broccoli, or salad.”

Customer: “Oh, well, she doesn’t like green things, so could I have sweetcorn instead?”

Me: “I’m afraid we don’t have sweetcorn either. Does she like carrots? I could take out the cabbage and broccoli from the mixed vegetables, if that helps.”

Customer: “Hmm. Well are you sure you don’t have baked beans? Isn’t there a tin in the back somewhere that you could get?”

Me: “Very sure. As beans are not currently a menu item at [Chain Restaurant], I’m afraid we don’t stock them at all. Not even one tin.”

Customer: “Well couldn’t one of you just run out and get some? We’d wait.”

Me: “I’m sorry. I’m afraid we couldn’t. Even if we had enough staff for one of us to leave the restaurant, which we don’t, we have to purchase all of our stock from company suppliers.”

Customer: “Well, fine. She’ll have to have the carrots. I still think you could go out and get some beans or sweetcorn, though. It’s not that hard.”

(They all order and finish their main courses. I bring out dessert menus.)

Customer: “So, on the children’s menu I see the pudding options are chocolate brownie, ice cream, or jelly, right?”

Me: “Yes, that’s correct.”

Customer: “Well, could you maybe do some rice pudding for them instead? I can’t see it on the menu but maybe you could just pop out and get a tin?”

Me: *facepalm*