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Category: Crazy Requests

Some customers can be demanding, but within reason. These customers however make some requests that go beyond demanding, beyond reasonable, beyond possible! These requests, like the customers, are crazy!

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Your Business Model Is Rent Out Of Shape

| SD, USA | Books & Reading, Crazy Requests, Money, Movies & TV

(I work at a public library at the circulation desk. One day a young man approaches the desk.)

Patron: “How much is it to rent a book?”

Me: “If you have a library card, it is free. If you live outside the county, you pay for the card but borrowing items is always free.”

(The patron then wandered over to the audio books before returning to the desk.)

Patron: “How much to rent books on CD?”

Me: “They are free to borrow, sir.”

(He shakes his head and goes to the DVD section. Again he returns to the desk.)

Patron: “How many DVDs can I take and what does it cost?”

Me: “You may borrow five at a time and there is no cost unless they are returned late.”

(The patron looks confused.)

Patron: “I just don’t get why you do this if there’s no money in it for you. Well, good luck with that!”

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The Devil’s In The Digital

| Amsterdam, The Netherlands | Crazy Requests, Religion, Technology

(We specialize in household goods that supermarkets won’t carry but people still need, like phones, vacuum cleaners, perfumes, mobile phones, electric razors, cooking appliances, the works.)

Customer: “You, umm, you work here?”

Me: “Yes, sir, I do. How can I assist you?”

Customer: “I need a wireless house phone! Where do you have those?”

Me: “Right over here, sir. If you’ll follow me…”

(Now, protocol for the store is that all items are locked behind glass as display items, and sold items come up from the warehouse. All products come with a code that customers tell the cashiers to have their products brought up.)

Customer: “Hmm, how about that one? That’s a double set, right?”

Me: “Yes, sir, it is. Good brand, too.”

Customer: “Hmm… Can you take it out, so I can feel it in my hand?”

Me: “No, sir, this is our display model. I’m not allowed to take it out without permission from our manager or assistant manager.”

Customer: “But I need to check if it’s a digital phone.”

(All wireless phones we sell are digital. I’ve never heard of an analog wireless phone.)

Me: “They’re all digital, sir.”

Customer: “All? But digital signals cause the Devil to whisper into your brain and cause cancer! I demand you show me an analog wireless phone.”

(This goes back and forth a bit, with me explaining that there is no such thing as an analog wireless phone. A second part about this is that I’ve literally never encountered an as openly religious person in my life before this as this customer was, because keeping your faith to yourself and not forcing it upon others is a big part of society here.)

Customer: “The Devil has already whispered into your brain! I know it! NOW SHOW ME AN ANALOG WIRELESS PHONE!”

Me: “Sir, it’s literally impossible to avoid digital signals in this day and age. Wireless Internet is a digital signal. Wi-Fi is a digital signal. Television is mostly a digital signal nowadays. Even that cellphone you put in your pocket before you walked in? That’s also a digitally encoded signal.”

(At this point the customer just stared at me and walked out of the door, holding a silver crucifix and murmuring prayers.)

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Independent From The Closing Times

| Daphne, AL, USA | Crazy Requests, Holidays

Me: “How may I direct your call?”

Customer: “Yeah, are you guys closing early for Independence Day?”

Me: “We are. We close at eight.”

Customer: “But I don’t know if I can get there in time, and I really need something!”

Me: “Well, I’m sorry, but we close at eight.”

Customer: “But you can stay open for me, right? I spend thousands of dollars there! It’s not like you’re all going to do anything after eight anyway!”

Me: “I’m very sorry, sir, but I still can’t let you in if you get here after the store is closed. No one can.”

Customer: “This is ridiculous. And you can’t make any exceptions?”

Me: “Not unless you’re Johnny Depp.”

Customer: “D****it!”

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