icon_checkout

Category: At The Checkout

The customer has seemed normal and maybe even intelligent throughout the shopping purchase. But then they get to the checkout and as soon as human interaction is required it all falls apart. The checkout operators really are our first line of defense against the stupid customer!

icon_ruderisque

This Job Blows

| Perth, WA, Australia | At The Checkout, Popular, Rude & Risque

(I’m working on the drive-thru window at a fast food restaurant and I’ve just finished taking the order for a car in the queue.)

Me: “Would you like anything else with that?”

Customer: “Yeah, a blow-j*b.”

Me: “Well, mate, if you can get it up to the window…”

(He drove straight through without his order.)

icon_coffeedrinks

Reached Your Tea Total, Part 4

| WA, Australia | At The Checkout, Crazy Requests, Food & Drink

(My manager takes an order at the front counter, then comes over to tell me the details.)

Manager: “You see that tea order? They want a couple extra teabags, and a large take away cup.”

(I go to rummage through the cupboard to find the boxes of tea for the rarely-ordered green tea they ask for.)

Customer: *clears throat*

Me: “I’ll just be a moment, sorry!”

Customer: “Tea!”

Me: “Oh, you’re waiting on the tea? Did you want two or three tea bags?”

Customer: “Three.”

Me: “Great, I’m just working on that now.”

(I get the teabags, and the cup, and as I’m moving towards the hot water:)

Customer: “White!”

Me: “No problem.”

(Then, as I am putting the water in it:)

Customer: “White. White!”

Me: “Yes, I’ll put milk in it; don’t worry.”

Customer: “Five sugars. White!”

Me: “You want five sugars?”

Customer: “Yes. And white!”

Me: “All right, just a moment.”

(Before I add the milk, I go to put the sugars in so that they can dissolve in the water properly. After three spoonful’s of sugar, she practically shouts:)

Customer: “That’s enough.”

(I go to stir the sugar in.)

Customer: “White. White!”

Me: “Yes, just a moment.”

(I pour the milk in, stop when she says, and hand it to her. She walks off without a word, and goes and chats perfectly normally to the manager.)

Related:
Reached Your Tea Total, Part 3
Reached Your Tea Total, Part 2
Reached Your Tea Total

icon_checkout

Foiled Their Plans

| Hattiesburg, MS, USA | At The Checkout, Crazy Requests, Money

(I am a customer service manager at a local grocery store. I hear this conversation between one of my cashiers and a customer.)

Coworker: “Okay, sir, four dollars is left after your EBT card. It is for the aluminum foil.”

Customer: “Why didn’t my EBT card pay for that?”

Coworker: “It isn’t food, sir….”

Customer: “Will it work if I get another brand?”

Coworker: “No, sir… it still isn’t food.”

Customer: “Are you sure?”

Coworker: “Yes…”