icon_checkout

Category: At The Checkout

The customer has seemed normal and maybe even intelligent throughout the shopping purchase. But then they get to the checkout and as soon as human interaction is required it all falls apart. The checkout operators really are our first line of defense against the stupid customer!

icon_checkout

Gone Acrobatty

| USA | At The Checkout, Bizarre, Health & Body

(I’m helping a woman and her toddler, and the computer is taking an unusually long time processing her order.)

Me: “Sorry, it’ll just be a while.”

Woman: “No problem.” *to toddler* “I’ll just put you down, okay?”

(As she bends over, I see an impatient-looking couple behind her. As she fusses with her child, the couple does an acrobatic trick that makes it look like they’re making out on TOP on the woman, from my angle. The woman then straightens up, not noticing, and they straighten up, too. This happens over and over a few times. The toddler has gone quiet. Finally, the printer prints out the woman’s receipt.)

Me: “Here you go.”

Woman: “Thanks!” *to toddler* “Come on.”

(They left, the toddler staring at the couple with a grin. The couple acted like nothing strange had happened. Maybe they really were acrobats?)

icon_badbehavior

The Mother Of All Complainers

| Cleveland, OH, USA | At The Checkout, Bad Behavior, Money, Popular

(I work at a restaurant where a server has to pay the bill if a customer walks out. One day a customer arrives with his friends. The group decides to split the bill between them. One young man writes down the name of a friend and leaves the restaurant. After contacting him on Facebook, he agrees to pay. After a full run around that takes four to five days, he ultimately does not. I am having an unpleasant day, and do not feel like losing out, even for a small amount. I contact the police. Afterwards, his mother arrives to tell me off.)

Mother: “Just who the f*** do you think you are calling the police? You made me look like an idiot over eight dollars. You should feel ashamed about making such a problem over this.”

Me: “Your son wrote down the name of his friend and walked out. That isn’t acceptable. In here, we have to pay if someone walks out, and I don’t like losing out. Short of that, what he did was illegal.”

Mother: *screaming* “How DARE you? My child wouldn’t do such a thing, and you harassed him over some imaginary crime and made a big problem out of seven dollars? It’s eight dollars. It means nothing!”

Me: “If it’s nothing, then would you kindly pay? I need to work, and you’re scaring the other patrons.”

Mother: *ear-splitting shrieks* “I will not. Quit making problems for good people. I don’t have the time for this.”

(The manager walks up.)

Manager: “Ma’am, I have to ask you to leave. You are causing a disturbance.”

Mother: “I’ll make as much noise as I want until this b**** stops complaining about her imaginary money!”

(Shortly after the police were contacted, and two officers dragged her out. She tried to come back twice, but she was informed if she showed up again she would be detained.)

icon_bizarresilly

Whatever Ice-Cream Floats Your Boat

| ON, Canada | At The Checkout, Bizarre, Food & Drink

(I’m the customer in this one. My siblings, my boyfriend and I go to a fast food joint late at night. Everyone wants ice cream floats! We get to the cashier, everyone orders what they want and now it’s my turn…)

Cashier: “And what kind of pop would you like?”

(I thought all floats were default root beer and vanilla ice cream, so when she asks, my brain is just like NOPE and flat-lines. I don’t know what happened but I just kinda… forgot I was getting a root beer float because the question broke my brain.)

Me: “Uh… Coke?”

Cashier: *looks at me* “… and type of ice cream?”

Me: “Chocolate.”

(My siblings are like, what is wrong with you? I went beet red from embarrassment and everyone, including the cashier, was laughing. I shrug it off and said I was doing it on purpose. It wasn’t awful… but I really wished it was root beer and vanilla. I was totally not drinking or high, but probably made that girl’s night!)

icon_fooddrink

Seems To Be A Few Fries Short Of A Happy Meal

| Durand, MI, USA | At The Checkout, Food & Drink

(I’m working front counter at a fast food restaurant. This was before the apples and other side options were introduced.)

Customer: “Can I please get two hamburger [Children’s Meals]?”

Me: “Okay, and what would you like to drink with those?”

Customer: “I don’t need a drink with those.”

Me: “Well, I have to add a drink if you want the meal.”

Customer: “Okay… just add a fountain drink.”

Me: “Okay, and were those for a boy or girl?”

Customer: *leans close and says quietly* “Oh, I don’t need toys with those.”

Me: *trying hard to not be completely deadpan* “You know, you can just order two hamburgers and two small fries. They’re the same size and it’ll be cheaper.”

Customer: “Really? I didn’t know you could do that!”

icon_healthbody

Working Here Is A Brain Drain

| Bellevue, WA, USA | At The Checkout, Awesome Workers, Health & Body

(I am sweeping the store when I see one of our regulars standing on a grocery basket to reach a soda bottle on the top shelf.)

Me: “Can I help you get that down?”

Customer: “It’s okay; I’m lightweight.”

Me: “So is the basket’s construction.”

Customer: “Well, if it breaks I’ll buy it.”

(He gets down.)

Me: “I’m more worried you’ll fall and crack your head open… because guess who gets to clean THAT up?”

Customer: *laughs* “Brain cleanup in aisle eleven!”

Page 5/353First...34567...Last