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Category: At The Checkout

The customer has seemed normal and maybe even intelligent throughout the shopping purchase. But then they get to the checkout and as soon as human interaction is required it all falls apart. The checkout operators really are our first line of defense against the stupid customer!

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Can See A Red Alert Coming

, | Ames, IA, USA | At The Checkout, Food & Drink

Customer: “I’d like an Arctic Rush.”

Me: “What flavor?”

Customer: “Red.”

Me: “Cherry, watermelon, or strawberry kiwi?”

(I had this conversation nearly every time someone ordered an Arctic Rush.)

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It’s Been A Hard Year

| USA | At The Checkout, Crazy Requests, Holidays

(The customer approaches the register, puts out an open bag of licorice, and a receipt.)

Customer: “I bought it for Easter and it was hard as a rock.”

(The receipt is dated for March the year before.)

Me: “Ma’am, it’s over 30 days. I can’t return this.”

Customer: *yelling* “But I bought it for Easter!”

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Was ‘Meer’ly Asking

| Halifax, NS, Canada | At The Checkout, Funny Names

(I’m in an aisle returning items to the shelf when a customer notices my name tag, which says ‘Mir,’ and asks me about it.)

Customer: “Oh, that’s a different name. How do you pronounce it?”

Me: “Meer.”

Customer: *in a knowing tone* “And is that Middle-European?”

Me: “No…”

Customer: *confused and questioning look*

Me: “…it’s just short for Miranda.”

Customer: “That’s horrible! You tricked me! Here I thought I was being all clever, knowing where it comes from, and you tricked me!”

Me: *slightly stunned at her outburst* “I’m sorry… I didn’t mean to…”

(I have people ask about my name multiple times a day, but I’ve never had anyone else get mad at me for ‘tricking’ them when my answers weren’t what they expected!)