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Category: At The Checkout

The customer has seemed normal and maybe even intelligent throughout the shopping purchase. But then they get to the checkout and as soon as human interaction is required it all falls apart. The checkout operators really are our first line of defense against the stupid customer!

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Foiled Their Plans

| Hattiesburg, MS, USA | At The Checkout, Crazy Requests, Money

(I am a customer service manager at a local grocery store. I hear this conversation between one of my cashiers and a customer.)

Coworker: “Okay, sir, four dollars is left after your EBT card. It is for the aluminum foil.”

Customer: “Why didn’t my EBT card pay for that?”

Coworker: “It isn’t food, sir….”

Customer: “Will it work if I get another brand?”

Coworker: “No, sir… it still isn’t food.”

Customer: “Are you sure?”

Coworker: “Yes…”

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Time To Tap Out

| Canberra, ACT, Australia | At The Checkout, Rude & Risque, Technology

(We’re picking up tickets for a movie and my friend wants to pay using the PayPass system of placing the debit card on the EFTPOS machine.)

Employee: “That comes to [price].”

Friend: “Can I tap that?”

Employee: *stunned silence*

(I and Employee #2 are laughing at this point.)

Friend: “Oh, god… Sorry!”

Employee #1: “That’s okay. You can tap that!” *laughs*

Friend: *grabs popcorn and flees*

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On The Cliff-Edge Of Acceptable Humor

| Austin, TX , USA | At The Checkout, Bad Behavior, Popular

Me: “How are you doing today?”

Cashier: “Well, you know, some days are okay and some days you want to jump off a cliff?”

Me: “Oh, honey, don’t do that. Push someone over first, so you have something to land on when you fall.”

Cashier: *grins*