icon_checkout

Category: At The Checkout

The customer has seemed normal and maybe even intelligent throughout the shopping purchase. But then they get to the checkout and as soon as human interaction is required it all falls apart. The checkout operators really are our first line of defense against the stupid customer!

icon_fooddrink

This Is Why We’re In A Recession, Part 49

| TX, USA | At The Checkout, Extra Stupid, Food & Drink, Money

(When a customer orders food, we write the order on a box and fill it up, call out the name of the customer, and make the transaction.)

Me: “[Name]!”

Customer: *sluggishly nods and comes over*

Me: “Hello there. Just 10 shrimp and a PowerAde?”

Customer: *not really paying much attention* “Yeah.”

Me: “All right, that’ll be $[total]. Swipe your card when you’re ready.”

Customer: *looks at pin-pad and swipes card*

Me: *bags up food and hands drink* “All right, you have a wonderful day!”

Customer: *looks at PowerAde* “Uh, I ordered a [Soda]?”

(Turned out that this guy wasn’t the name I called out, did not order shrimp whatsoever, and didn’t realize he had picked up the wrong order until the transaction was over, even after I had verbally asked him everything and he had a screen to confirm his order.)

Related:
This Is Why We’re In A Recession, Part 48
This Is Why We’re In A Recession, Part 47
This Is Why We’re In A Recession, Part 46

icon_fooddrink

Can See A Red Alert Coming

, | Ames, IA, USA | At The Checkout, Food & Drink

Customer: “I’d like an Arctic Rush.”

Me: “What flavor?”

Customer: “Red.”

Me: “Cherry, watermelon, or strawberry kiwi?”

(I had this conversation nearly every time someone ordered an Arctic Rush.)

icon_fooddrink

It’s Been A Hard Year

| USA | At The Checkout, Crazy Requests, Holidays

(The customer approaches the register, puts out an open bag of licorice, and a receipt.)

Customer: “I bought it for Easter and it was hard as a rock.”

(The receipt is dated for March the year before.)

Me: “Ma’am, it’s over 30 days. I can’t return this.”

Customer: *yelling* “But I bought it for Easter!”