icon_extrastupid

Category: Extra Stupid

This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!

This Customer Gets Her Own Dedicated Plaque

| ON, Canada | Extra Stupid

Customer: “I’m picking up laminating.”

Me: “Okay, what name is it under?”

Customer: “[Customer Name].”

(I look in the filing system and don’t see any order forms filed under her name.)

Me: “Is there another name it might be under?”

Customer: “[Customer Name].”

Me: “So there aren’t any orders under either of those names. Is there a different name you might have given us when you dropped it off?”

Customer: “No, you called me.”

Me: “Right, but I don’t see it here, so I was just wondering if you gave us a different name.”

Customer: *slowly and condescendingly* “[Customer Name].”

(I ignore the obvious rude and ignorant tone, and proceed to look through ALL files, to see if it was filed wrong. I don’t see the order form anywhere.)

Me: “And it was laminating?”

Customer: “[Customer Name]!”

Me: “I’m asking you what you had done. You had something laminated?”

Customer: “YOU CALLED ME AND SAID IT WAS READY!”

Me: “I understand that. But I don’t see anything here under that name, so I’m trying to narrow down why I don’t see it. Was it laminating?”

Customer: “[Customer Name]!”

(I then look in all the bins and read all the stickers on them to see if we lost the order form, but the order is still in a bin. Nothing.)

Me: “Did someone else pick it up already, maybe?”

Customer: “You called me today! I don’t understand why this is so hard! It’s just a picture!”

Me: “A laminated picture?” *finally realizing she probably meant plaque mounting* “Was it plaqued?”

Customer: “[Customer Name]!”

Me: “I’m not asking for the name, I’m asking if you had it plaque mounted.”

Customer: “[Customer Name]!”

(I look in the area where we keep the plaque mounted pictures, and sure enough, her order is there.)

Me: “It was plaque mounted, not laminated. That’s why I couldn’t find it. They’re in a different spot.”

Customer: “You called me earlier today.”

(I don’t even try anymore. I get her to sign that it was picked up, and say nothing else to her.)

No Vocation For Location, Part 10

| Oklahoma City, OK , USA | Extra Stupid

(I work at a veterinary hospital that is part of a chain located inside a popular pet supply store.)

Me: “Thank you for calling [Vet]. This is [My Name]. How can I help you?”

Customer: “Ya, this is the office at [our location], isn’t it?”

Me: “Yes, ma’am, it is.”

Customer: “I was wondering about your other locations. Can you tell me where they are?”

Me: “I can do that for you. Was there a particular location or area you were interested in?”

Customer: “Ya, where is your 63rd & May location?”

Me: “…Ma’am?”

Customer: “Ya, where is your 63rd & May location?”

Me: “Um, it’s up on May Street at about 63rd Street.”

Customer: “Great! Thank you for your help!”

Related:
No Vocation For Location, Part 9
No Vocation For Location, Part 8
No Vocation For Location, Part 7

If Life Can’t Give You Lemons…

, | Monument, CO, USA | Extra Stupid, Food & Drink

Customer: “Yeah, I’d like a lemonade.”

Me: “I’m sorry, ma’am, we do not have lemonade.”

Customer: “Do you have diet lemonade?”

Me: “…”