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Category: Extra Stupid

This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!

The Sun Never Sets On Ignorance

| CO, USA | Extra Stupid, Math & Science

(Several highways intersect at our small town. It is morning. People tend to get turned around easily.)

Customer: “Does the sun always rise in the north here?”

Me: “…”

The Color Of Stupid

| LA, USA | Bigotry, Extra Stupid

(I work at a popular shoe store chain. It’s a busy Friday afternoon and I’m in the middle of the floor prepping shoes to go out when a customer and her daughter come in. Both are on the phone. We’re all black.)

Me: “Hi! Welcome to [Store].”

(The customers don’t acknowledge me and I don’t think much of it and just continue to greet other people.)

Customer: *walks up to me a few minutes later* “I just want to give you some advice as a young woman.”

Me: “Okay?”

Customer: “I’ve been in this store for five minutes and you haven’t said a word to me but I’ve watched you say hello to all the white customers.”

Me: “Actually, I did greet you when you walked in but I guess you didn’t hear me.”

Customer: “No. No, you didn’t. My daughter was right there and she didn’t hear you say a thing. That’s very sad that young black people feel that the white customers are more important than the black ones. My money is just as green as theirs and it spends the same.”

Customer’s Daughter: “Self hate is what they call it.”

Me: “Again, I did greet you and your daughter when you walked in. However, you were both on the phone, so that’s probably why you missed it. Sorry about that.”

Customer: “Don’t try to lie about it now. We both know the truth. But don’t worry. I’m not offended, but the next person might be. And now that I know how I’ll be treated I won’t be shopping here again.”

(The customer throws the items she had on the floor and storms out.)

Other Customer: “I’m so sorry you have to deal with stupid people, hun.”

Should Have Tried That Second Line First

| UK | Crazy Requests, Extra Stupid

(I’m second-line support and for most of the day, I’m calling customers back to deal with things first-line can’t. After 5 pm, if it’s busy we help first-line out and take incoming calls, partly because our calls are often long, partly because most of our customers close at 5 pm and are unlikely to be there. I am taking a troublesome call that goes past 5:30, and my boss is standing behind me, wanting to close up so he can collect his kids.)

Caller: “Look, I know how this works. Nobody on first-line knows anything. Tou’re just trying to get rid of me because it’s past 5:30!”

Me: “Well, the most senior of the 2nd-line technicians are still here. Would you like to talk to them?”

Caller: “Yes! Finally. Put him on.”

Me: “Okay her name’s [My Name]. I’ll just get her.”

(I put him on hold for two seconds, pick up again, repeat what I’d told him to do without even asking about the problem, and he goes away happy.)

Boss: “I wish I could be surprised that worked.”