Category: Extra Stupid

This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!

Hiding In Plain Sight

, | AR, USA | Extra Stupid

(I manage an authorized retail location for a major cellphone company.)

Me: *to customer coming in the store* “Hello! How can we help you today?”

Customer: “I need to start new cellphone service.”

Me: “Great! Let’s just go over to my desk so I can get some information from you to get started.”

Customer: “I am so glad to not have to deal with those jerks at [Company we sell service for].”

Me: “Um, you are dealing with one of said jerks right now…”

Customer: “You mean this isn’t [Competitor with a completely different log, color scheme, and name]?”

Me: “No, sir, sorry.”

Customer: “Well, HOW DARE YOU DISGUISE YOURSELF AS [Competitor]!” *storms out*

Me: *to coworker* “You would think the four-foot letters over the door, the sign right there on the wall, the logos everywhere, and my name badge would have been enough…”

Seat Location Scores A ‘D’

| London, England, UK | Extra Stupid, Tourists/Travel, Transportation

(I am a flight attendant and covering the rear doors on a large aircraft during boarding to help customers settle in. Seats are fairly simply set out using ABC-DEFG-HJK layout. A customer calls me from the far aisle.)

Customer: “Hey! Where’s 38E?”

Me: “The seats are in alphabetical, so ‘E’ would be that one.”

(I point and smile, counting through the alphabet so he can see exactly which seats are which.)

Customer: *pointing to 38D* “so is it this one?”

Me: “Sorry, sir, no. It’s the one next to it. There’s also a diagram of the row on the overhead locker with the seats’ letters.”

(The customer nods and begins to sit in the wrong seat so I help him by patting the correct seat over the aisle, by the time I get back to my door at the rear of the aircraft two gentlemen are laughing between themselves.)

Gentleman #1: “I think your explanation was idiot proof…”

Gentleman #2: “But obviously people check their brains with their luggage!”

Me: “I’m so glad I’m not the only one that sometimes thinks that!”

(Those gents made my flight and I made sure they got some extra bits for making a painful flight bearable!)

The Day Has Taken An Upward Curve

, | Carson City, NV, USA | Extra Stupid, Technology, Transportation

(I work in the DMV phone room. A customer calls regarding a form she wants to fill out so she can get a duplicate copy of her registration certificate and decal. One of the lines on the form has blank spaces for the vehicle’s “Make”, “Model”, and “Body Type”, such as LS, LX, SE, Sport, etc. )

Customer: “I didn’t know what to put in the space for “Body Type.” I was tempted to write, ‘Curvy.'”

(I wish I had more customers like that!)

These Customers Have Totally Checked Out

| Fargo, ND, USA | At The Checkout, Extra Stupid, Money

(The customer returns $680 worth of purses.)

Me: “Okay… so that will be $680 going back onto your Visa card.”

Customer: “I can’t have cash?”

Me: “No, we can only do returns in the way that you made the purchase and it says here that you used your Visa card.”

Customer: “I just want the cash.”

Me: “I can only give you your money back in the way you paid. So $680 will be going back onto your Visa card.”

Customer: *looks at me like I’m stupid and calls her husband over*

Husband: “She just wants cash.”

Me: “Yes, well, if she had paid in cash I would be able to do that, but since she used her Visa card the money will be transferred back onto that account.”

Customer: “So, they are going to send me a check?”

Me: “No, the money just gets transferred back into your account.”

Husband: “But she already paid that.”

Me: “Exactly, and now that we are doing the return she will be getting that money back on her account.”

Husband: “So, they are going to be sending her a check.”

Me: “No, it will be transferred onto her Visa card.”

Husband: *looks at wife* “They will just send you a check.”

Me: “Okay… here’s your receipt. Thank you.”

This Is Why You Question Their Knowledge Of Questions

| UT, USA | Extra Stupid, Geeks Rule

(I’m at a very busy convention listening to a guest panel.)

Panelist: “Okay, we’re going to open the floor for questions now, but let me warn you: we’re short on time, so I only want short, one-sentence QUESTIONS, okay? No background, no long life stories. Just ask your question and go. Everyone understand?”

Audience: *nods and murmurs their agreement*

Panelist: “You all get it? Questions ONLY. You learned the difference between questions and statements in kindergarten so I’m trusting you all to be smart about this. Again, everyone understands, QUESTIONS ONLY?”

Audience: *laughs and shouts YES*

Panelist: “Okay, first question.”

Audience Member: “Hi! I’m from Colorado and I’ve been a huge fan of your work since I was a little kid…”

Panelist: *puts head in hands* “NEXT!”

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