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Category: Extra Stupid

This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!

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Drawing To A Conclusion

| Finland | Extra Stupid, Food & Drink, Popular, Technology

(We have a self-service coffee machine, which has caused a lot of confusion with the customers about which button to press. We’ve put really clear markings to the machine to lessen the “problem,” we hid every unnecessary button with white stickers, and someone has drawn arrows on them to point at the only button a customer needs to press. We also have two different card readers at the checkout, labeled with multiple stickers so people would know which one to use.)

Customer: “This must be a joke. Are you making fun of your customers with all these markings on the coffee machine?”

Me: “I’m sorry; I guess someone has got a little carried away with the drawings. You wouldn’t believe how often people still ask what to press though.”

(Customer chuckles a little and comes to checkout to pay their stuff.)

Customer: *totally oblivious now* “So, which card reader should I use?”

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Makes You Want To ‘Bang’ Your Head Against The Wall

| Melbourne, VIC, Australia | Extra Stupid, Popular, Technology

Customer: “My computer made a bang noise, stopped working, then there was a weird smell… Is that a bad thing?”

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Can’t Lettuce Know What You Mean

| Wales, UK | Extra Stupid, Food & Drink, Language & Words, Popular

(I am a customer standing in line behind two 16/17-year-old girls.)

Server: “And what salad would you like on that?” *gestures to the huge assortment of vegetables in front of her*

Girl #1: “Salad.”

Server: “Er… yes, but what salad?”

Girl #1: *rolls her eyes* “SAAAALLLLAAAAADDDDD!!!!”

Server: *seemed a bit confused and intimidated by the attitude*

Girl #2 “She just wants f****** salad, you idiot. Just give her her f****** SALAD!”

Girl #1: *points* “SALAD!”

Server: “Oh, you mean lettuce?”

Girl #1: “Yeah, whatever. Just salad, f******* h***!”

Me: “Well to be fair, the entire bar is filled with about 20 different items of salad ingredients. If you don’t know the word for lettuce, that’s your fault, not hers. Just pay for your food, and consider this a learning experience, yeah?”

(Girl #1 & Girl #2 walked out, grumbling and swearing. The server and I shared a “WTF” moment as they left, and I finally got my food!)

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Free Of Gluten, Free Of Thought, Part 4

| CO, USA | Crazy Requests, Extra Stupid, Food & Drink, Popular

(We have an open kitchen line where pizza and flatbread is thrown. Therefore, there is flour EVERYWHERE after we open. We do offer gluten free bread, though.)

Customer: “I would like a meatball grinder with gluten-free bread. I’m deathly allergic to gluten.”

Cashier: “Ma’am, we use regular bread crumbs in our meatballs. Would you like a different filling choice?”

Customer: “Oh, no. The meatballs are fine.”

(This during a rush where three of us were tossing dough and watching her inhale the flour.)

Related:
Free Of Gluten, Free Of Thought, Part 4
Free Of Gluten, Free Of Thought, Part 3
Free Of Gluten, Free Of Thought, Part 2

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Common Sense Just Melts Away, Part 3

| Fairbanks, AK, USA | Extra Stupid, Food & Drink, Popular

(I work as an assistant manager at an ice-cream shop. It is April and sunny out and a customer has come in and bought some of our ice-cream cupcakes about one and a half hours ago. A customer storms into the store and demands to talk to the manager.)

Me: “I’m the assistant manager. What can I do for you?”

Customer: “I demand that you replace my cupcakes.”

(She pulls the container with the melted cupcakes out of her bag.)

Me: “After you purchased these, did you store them in a freezer?”

Customer: “No. I left them in my car while I did my other shopping. Why would I store them in a freezer?”

Me: “Because they’re made of ice cream. That’s why they’re in a display freezer.”

(I gesture to the back of the store where our freezer sits, full of ice-cream cakes, cupcakes, and tubs of ice cream.)

Customer: “How was I to know that’s why they were in a freezer? You should tell people that they’re made of ice cream before they buy them.”

(I replace her cupcakes with new ones, making sure to tell her that they are made of ice-cream and should be kept in a freezer.)

Related:
Common Sense Just Melts Away, Part 2
Common Sense Just Melts Away

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