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Category: Extra Stupid

This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!

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A Surge Of Dumbness

| MO, USA | Crazy Requests, Extra Stupid, Popular, Technology

(I work for a copier/printer repair company. We make one brand, but also work on others. A customer with one of the ‘other’ brands at a high school had a problem that had been going on for weeks; even the factory support was baffled. After yet another attempt, another teacher comes into the room.)

Teacher #2: “Your printer still isn’t fixed yet?”

Teacher #1: “No, these guys have no clue in how to fix things, I guess.”

Me: *fumes silently, with 15+ years of experience in the field while looking through yet another manual for something I haven’t tried yet*

Teacher #2: “Just where did you get that printer anyway?”

Teacher #1: “Oh, it was in the dumpster; the IT guys had thrown it out because it’d been hit in a power surge.”

Me: “Uhm, what did you say?”

Teacher #1: “Oh, yeah, I mean it looks brand new, so it should be good, right?””

Me: “…I’m sorry. I don’t think I can fix this. Here’s your bill.”

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Confusion Brewing

, | Montreal, QC, Canada | Extra Stupid, Food & Drink, Popular

(I work in a food delivery call center as a team leader on evening shift when one of the agents on my team comes to tell me he has a lady on the line who would like to “submit a comment.” I ask him to send her to me so I can talk with her.)

Me: “Good evening, madam. My name is [My Name]. How could I be of service tonight?”

Caller: “Good evening, sir. I would like to submit a comment, but it’s not a complaint, though.”

Me: “Oh, no problem, you can go on. I will note it down and send it to our HQ without any problem.”

Caller: “I received a little tea bag with every order I made with you. I find the attention very sweet, however every time I infused it after eating, the taste is a little weird. Maybe you should verify your expiry date.”

(I know that the restaurant hasn’t been selling tea for years, so I ask the lady for more detail.)

Caller: “Well you know it’s in a square-shaped little bag and it seems to be your house brand because it has your emblem on it.”

(That’s when I realised she had been drinking infused wet napkins.)

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A Sad Signs Of The Times

| New Berlin, WI, USA | Extra Stupid

(About two years ago, we switched over to electronic tickets. Whenever a guest plays a game and wins tickets, our system automatically records that their card gets that many tickets, which we scan and subtract appropriately in the prize room. Despite this becoming relatively common among other arcades, the numerous signs we post, and that our cashiers routinely inform guests about the system, we still get asked about it daily. On this day, a boy and his little sister approach me.)

Guest: “Hi, I have a question.”

Me: *already bracing myself for practically the only question I ever get* “Sure, what’s up?”

Guest: “Well, my sister played [Game]. It said she won four tickets, but nothing came out.”

Me: “That’s because we don’t give out physical tickets anymore. It’s all tracked on your game card.”

Guest: “Ooooh! You guys should probably put up a sign or something.”

Me: “Actually, we have many signs, all around the room.”

(The boy hangs his head in defeat, clearly acknowledging his inattentiveness.)

Me: “You see how effective signs are.”