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Category: Extra Stupid

This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!

A Third Of The Way To A Breakdown

| MN, USA | At The Checkout, Extra Stupid, Math & Science

(The current sale on a certain brand of pizzas is three for $10, making the sale price for each $3.33. A customer comes through the line with two pizzas.)

Customer: “I know the sign says three for $10, but I only want to buy two of these pizzas.”

Me: “That’s fine; they ring up at the sale price no matter how many you buy.”

(I scan one pizza and show him that it rings up as $3.33.)

Customer: “NO! You don’t understand; I want the SALE PRICE.”

Me: “$3.33 is the sale price.”

Customer: “No, it’s not!”

(I’m beginning to have a line, so I pull out a calculator to show the math.)

Me: “It is, sir. Look. Ten divided by three is 3.33.”

Customer: “NO! THAT’S TOO MUCH! DO YOU THINK I’M STUPID?!”

Next Customer: “I do.”

(The first customer refused to believe me, saying that he’d pay for them just this once. He also said he’d be informing a manager about the wrong sale price. Needless to say, I did not get in trouble.)

Fourth Time Lucky

| BC, Canada | Extra Stupid, Money

(I work in a call centre for a movie rental company; this is not one specific interaction with a customer, but an exchange that happens at least once a day:)

Me: “In order to pull up your transaction, I need the last four digits of the card used.”

Customer: “My credit card?”

Me: “Yes, whatever card you use with us.”

Customer: “You need the last four digits?”

Me: “Yes.”

Customer: “Of my credit card?”

Me: “Yes.”

Customer: “The last four?”

Has No Fortitude For Longitude, Part 8

| AZ, USA | Extra Stupid, Geography, Money

Me: “Thank you for calling [Credit Card Services]. I’m [My Name]. How can I help you?”

Customer: “I want to make a payment.”

(I take payment.)

Customer: “Am I late?”

Me: “Unfortunately, yes. The cut off time is midnight Eastern Time. But I can look into the late fee for you.”

Customer: “YOU GUYS ARE ALWAYS MAKING UP RULES TO SCREW THE CUSTOMER!”

Me: “Excuse me?”

Customer: “I’m in Texas! It’s not midnight where I am!”

Me: “I understand that, but we go by eastern time—”

Customer: “That’s just a made up rule!”

Me: “Sir, time is not a made up rule…”

Related
No Fortitude For Longitude, Part 7
No Fortitude For Longitude, Part 6
No Fortitude For Longitude, Part 5