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Category: Extra Stupid

This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!

Has No Fortitude For Longitude, Part 8

| AZ, USA | Extra Stupid, Geography, Money

Me: “Thank you for calling [Credit Card Services]. I’m [My Name]. How can I help you?”

Customer: “I want to make a payment.”

(I take payment.)

Customer: “Am I late?”

Me: “Unfortunately, yes. The cut off time is midnight Eastern Time. But I can look into the late fee for you.”

Customer: “YOU GUYS ARE ALWAYS MAKING UP RULES TO SCREW THE CUSTOMER!”

Me: “Excuse me?”

Customer: “I’m in Texas! It’s not midnight where I am!”

Me: “I understand that, but we go by eastern time—”

Customer: “That’s just a made up rule!”

Me: “Sir, time is not a made up rule…”

Related
No Fortitude For Longitude, Part 7
No Fortitude For Longitude, Part 6
No Fortitude For Longitude, Part 5

Makes You Want To Answer In Your Outdoor Voice

| BC, Canada | Extra Stupid

(This usually happens at least six or seven times per day:)

Me: “Hello, Indoor Paintball. How can I help you?”

Caller: “Hello is this Indoor Paintball?”

Me: “…Yes, it is. How can I help you?”

Caller: “Yeah, I just wanted to know if your field is indoors.”

Me: “…Yes, it is.”

Caller: “Oh… okay, thanks.” *click*

The Cone Of Despair

| Savannah, GA, USA | Extra Stupid

(One of the pumps are blocked off by two orange cones.)

Customer: “Is pump five working?”

Me: “No, sir, it has two cones on it.”

Customer: “Yes, I know but is it working.”

Me: “No, sir. It is out of order hence the cones.”

Customer: “Oh, well, I wasn’t sure because there wasn’t a sign.”

Customers Like A Fish Out Of Water

| Sunnyvale, CA, USA | Extra Stupid, Pets & Animals

(I work in the animal department of a big pet store chain.)

Me: “Hi, I hear you’re looking to buy a fish today!”

Customer: “Yeah, I wanted to get my friend one for her birthday.”

Me: “Okay, did she already buy everything she needs? Tank, filter, bubbler?”

Customer: “Yeah.”

Me: “How big is the tank? Just so you know these guys can get really big, up to two feet sometimes.”

Customer: “I don’t know.”

(I show her an aisle of some different tank sizes, and she points to the 10-gallon. It’s technically enough for a small goldfish for a while, and at this point I can’t say no. I’m asking a few more questions about the setup when she starts to look impatient.)

Customer: “I’m sorry, but, can I just get the fish already? I’ve got to get back to work.”

Me: *I stare at her, confused* “Work?”

Customer: “Yeah, I’m on my lunch break.”

Me: “Uh, how long until you will be off of work? You should probably just come back to buy the fish later.”

Customer: “Like, three hours. It’s fine, I’ll put it in the car.”

(It’s the middle of a heat wave in California, at least 90 degrees outside.)

Me: “Ma’am, you can’t just leave the fish in the car for a few hours. Even if I could sell it to you, it would probably die and you’d be right back in here.”

Customer: *doesn’t even look annoyed, just… kinda blank* “Oh.” *after a few moments* “What if I take it with me?”

Me: “Into your work?”

Customer: “Yeah, I can put it in the break room.”

(I proceeded to explain to her, again, that the fish would probably die in the bag before she even got it to her friend’s tank. After a few more minutes of her still trying to get the fish, she left. I didn’t see her again.)

A Service To The Service

| NE, USA | Extra Stupid, Technology

(I work at a cable company.)

Me: “Thank you for calling [Cable Company.]

Customer: “Yeah I just made a payment and I need to know if my services are working.”

Me: “Okay, are your Internet and TV working?”

Customer: “Yes.”

Me: “Then, yes, your services are working.”

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