Category: Extra Stupid

This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!


Time To Prescribe Some Common Sense

| CT, USA | Extra Stupid, Health & Body

(Our pharmacy automatically substitutes a generic for brand name medication when a generic is available. The exception is if the doctor writes “brand name only,” or the patient specifically requests brand name. Of course, the generic names aren’t as well known, so the customers will sometimes be confused as to what prescription they have until we explain that the medication is a generic and does the exact same thing as the brand, though at a lower cost. The information about the drug is also printed on a pamphlet, including the brand names, in case they don’t believe us.)

Me: “Hello, [Pharmacy]. [My Name] speaking. How can I help?”

Customer: “I didn’t get [Brand Sleep Medication]. I got it with something extra! I just want the regular type.”

Me: “I’m sorry, something extra?”

Customer: “Yeah I got [poorly pronounced Generic] instead, and you guys gave me extra.”

Me: “Ma’am, that’s the generic name of [Brand]; there’s nothing extra in it.”

Customer: “I don’t want the extended release, just the [Brand].”

Me: “Ma’am, that IS the regular strength. That’s just the name they use.”

Customer: *finally getting the point* “So, this [Brand]?”

Me: *giving up trying to explain generic* “Yes, ma’am, it is [Brand].”

Customer: “So there’s nothing extra in it?”

Me: “Right. Here, what’s your name, so I can look it up?”

(She gives me her name and DOB so I can verify she does in fact have the generic.)

Me: “Okay, I looked it up, that is the [Brand], regular strength.”

Customer: *finally getting the idea* “Okay, thank you!”

(I get off the phone, and the pharmacist, who has been listening to my call the whole time, is trying not to laugh as he’s talking.)

Pharmacist: “So she DIDN’T have ‘extra stuff’ in her medication?”

Me: “No, she didn’t. It was just [Generic]. Why don’t they just read the information labels?”

Pharmacist: “That would take away half of our job description.”


This Is Why We’re In A Recession, Part 58

| Iowa City, IA, USA | Extra Stupid, Money

(I am working at a popular book store chain which has a membership card. This particular customer, hands me her card, but I see that it is expired.)

Me: “I’m sorry, it looks like your card is expired. Would you like to renew it?”

Customer: “It can’t be expired. I signed up for automatic renewal.”

Me: “That’s odd. Let me call member services and see what’s going on.”

(I call member services and they confirm that the customer was signed up for automatic renewal, but that her credit card was expired, so the renewal didn’t go through. I explain this to the customer.)

Customer: “That’s impossible. Credit cards don’t expire.”

Me: “Well, I can show you the expiration date on your card. It’s right here.”

Customer: “Right, but the bank sent me a new card. It has the same number and everything.”

Me: “But member services didn’t have your new card’s expiration date, so they weren’t able to charge you.”


(We go back and forth like this, with the customer shouting at both me and a manager, until another customer offers to let the first customer borrow her membership card.)

Me: *to the manager, after both customers leave* “That was nice, but now the same thing is going to happen the next time she comes in.”

This Is Why We’re In A Recession, Part 57
This Is Why We’re In A Recession, Part 56
This Is Why We’re In A Recession, Part 55


Got Yourself Backwards

| MD, USA | Extra Stupid

(I’m the customer in this story. My boyfriend had just given me a very nice necklace the day before for our anniversary. Not wanting to be rude to him, I take the necklace to a well-known jewelry store to be fixed.)

Me: “Hi. I was given this necklace yesterday, but it is backwards from what I am used to. Is there anything you can do to fix it? I like the clasp on the right hand side and this one is left handed.”

Clerk: “Backwards?”

Me: “Yes, I like the clasp on the right hand side because I’m right handed. This necklace is for left handed people. Is there anything we can do to fix it?”

(The clerk takes my necklace, silently slides the charm off the chain, flips it over and hands me back me necklace.)

Clerk: “No charge, ma’am. It was a pleasure.”

(Never have I felt so stupid in my whole life.)


Common Sense Has Exited The Building

, | Charleston, WV, USA | Extra Stupid, Non-Dialogue

While on my break, I observe a customer walking toward a back door that is an exit-only from the lobby.

It should be noted this door has a stop sign on it and clearly reads “EXIT ONLY” in large, white letters.

As you probably suspect, the customer attempts to enter the lobby using this door. The door, of course, does not open. The customer looks slightly confused as they try again. Naturally the door still does not open. I’m watching closely now because the customer has now tried twice to enter this door. I see the customer scan the door and mouth the words “Exit Only” as he reads the sign before trying again.

At this point the customer tries harder to open the door as though it may be stuck, with no success. The customer starts to walk toward the main doors, gets a few steps away, then rushes back to the door and quickly tries again as though they were trying to sneak up on the door. Finally the customer goes to the front of the restaurant and enters the main doors.

I wiped the tears from my eyes, as I had laughed through the whole things, and went back to work.


Polluting The Ether

| Tulsa, OK, USA | Extra Stupid, Technology


Customer: “We need to get a shorter ethernet cable so we can get faster internet.”

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