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Category: Extra Stupid

This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!

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Unable To See Shades Of Grey

| USA | Crazy Requests, Extra Stupid, Popular

(I’ve been a digital designer for quite a while now and surprisingly have little to no issue with customers. This particular customer had been extremely pleasant up until I was finalizing their product.)

Me: “All right, so, here’s the finished product! As soon as payment is sent, I can—”

Customer: “No. No, no, no!”

Me: “Is something wrong?”

Customer: “The grey! The grey is way too grey! It was fine before. What did you do?!”

Me: “Sir, I can assure you that between coloring the lines and now, I have not changed the colors.”

Customer: “You made the grey much too grey! Fix it!”

(I work for around 30 minutes using various saturation and colors to make it less “grey” for the customer. I eventually got frustrated and accidentally sent them the first image I had shown them on accident.)

Me: *realizing what I have done* “Oh, pardon me, sir, I think I sent you—”

Customer: “Yes! Perfect! This is what I wanted! Was that so hard?!”

Me: “Yes… Of course, sir.”

(He sent the payment and was perfectly happy with his “altered” product!)

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When Powering Up Brings You Down

| Stirling, Scotland, UK | Extra Stupid, Technology

(I’m the idiot customer in this. My phone isn’t working due to water damage, so I have a temporary replacement: my mum’s old phone. It worked fine for about four months, and then mysteriously stopped working after one of my exams. I left it for about a month, continuing to charge it overnight and try to turn it on, before I take it in to the phone repair shop.)

Me: “Hi, I have a [Phone] and I’ve brought it in once before. About a month ago it stopped working. I’ve been charging it but it won’t turn on.”

Employee: “May I see the phone?”

Me: “Of course!”

(I put the phone down and the employee presses a button.)

Me: “Oh, no, the power button is here—”

(The phone starts to turn on.)

Me: “Oh.”

(The employee just looks at me. I pick up the phone and look at the button he pressed; sure enough, there’s a power symbol there.)

Me: “Oh. Um. Right. I’ve just been pressing the wrong button.”

Employee: “Yes, the power button and the lock button are separate on this model. Most phones have one for both functions.”

Me: “Thank you. Sorry to bother you.”

(I left with the phone, feeling like an idiot.)

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Disconnected From Reality

| Canada | Extra Stupid, Technology

(I am doing troubleshooting over the phone with a woman whose office phone is acting up.)

Me: “So, I’m going to get you to reboot your phone. All you need to do is unplug the cable in the back of the base.”

Customer: “This data cable?”

Me: “Yes, that’s the one, but don’t do it yet or we’ll be disconnect— Hello? Hello?”