Category: Extra Stupid

This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!

Not The Most Gifted, Part 2

| Norway | Crazy Requests, Extra Stupid, Popular

(I work at a café at a mall that sells gift cards you can use at every store within the mall, but it is also clearly stated that you cannot use these gift cards at any of the stores where food is sold (cafés, bakeries, supermarkets, etc.). It’s a very busy day right before Christmas, and a customer is ordering some food.)

Customer: “That’ll be it!” *takes out the mall’s gift card* “So, how do I do this? Do I just swipe?”

Me: “Oh, sorry, we do not accept the mall’s gift cards.”

Customer: “But that’s ridiculous! It says on the back of it that it can be used everywhere at this mall!”

Me: “I’m sorry, but you can’t use it here or at any of the other cafés in the building. It’s written on the back of the gift card as well as on the webpage where it’s bought.”

Customer: *raising his voice and leans over the counter* “BUT HOW AM I SUPPOSED TO PAY FOR MY FOOD?”

Me: “You’ll have to pay with something besides the gift card, and if you don’t have any money, I’ll have to ask you to step aside so I can take someone else’s order.”

Customer: *swears under his breath and walks away*

(About 10 minutes later, the customer arrives with one of the mall’s security guards. The guard walks up to me.)

Guard: *whispering* “I really don’t know what to do with this guy. We’ve all tried to explain to him that he can’t use the card here, but he won’t give up! Is there something you can do?”

(Meanwhile the customer had been standing next to the people waiting in line swearing and talking loudly to the customers about the terrible service and incompetent employees. We ended up giving him his meal for free, and less than a week later he tried the same thing at one of the other cafés. The management at the mall then took away his gift card (worth $80) for the two meals (worth $50). The man was very satisfied with the mall finally taking his gift card as payment.)

Related:
Not The Most Gifted

Coupon And On And On, Part 3

, | Canada | Extra Stupid, Popular

(An older customer walks up to my cash register and hands me a coupon. I prepare to ring it in when I notice it’s for an item I am unfamiliar with. I am about to ask my coworker next to me about it when I notice another restaurant’s logo on it.)

Me: “Sir, this is an [Other Restaurant] coupon.”

Customer: “Is it expired?”

Me: “No. It’s for a different restaurant.”

Customer: “So, it’s no good?”

Me: “I’m sure it’s good, but at [Other Restaurant].”

(He then took the coupon back, looking very confused, and walked out without saying another word.)

Related:
Coupon And On And On, Part 2
Coupon And On And On

App-parently Stupid

| Opelika, AL, USA | Extra Stupid, Money, Popular, Technology

(I work in a chat center contracted to a large cell phone carrier. My department covers their customer care and sales chats. Currently, there is a special in which iPhones are $99 with a two-year contract. The following is an interaction between my coworker who works sales and a customer.)

Customer: “Hi! I was just wondering… How much is the $99 iPhone?”

Coworker: “It’s $99.”

Customer: “Oh, gosh, thank you so much! That is a lot less than what I was expecting!”

Brain Freeze

, | Brooklyn, NY, USA | Extra Stupid, Food & Drink, Popular

(I am about to order ice cream for my two young children. An older lady holding a cone rushes in front of us and pushes my three-year-old out of her way.)

Customer: “Hey, watch your kid!”

(She turns to the cashier.)

Customer: “Excuse me, but this ice cream is just so frozen it’s not even funny.”

Cashier: “I’m sorry about that, ma’am. Would you like me to get a new one?”

Customer: “Yes. And make it less frozen!”

(The cashier gets her another ice cream. She takes a lick and drops it in the nearby trashcan.)

Customer: “This is also too frozen! You have terrible service!”

Cashier: “Well, ma’am, the thing about ice cream is that it tends to freeze. The best advice I have for you is to wait until it melts.”

(The customer stomps off.)

Cashier: *to me* “You know what ice cream is, right?”

Finding Fresh Ways To Complain

| Kristiansand, Norway | Extra Stupid, Food & Drink, Pets & Animals, Popular

(I work at the local fish market. We keep live cod in fish tanks so that the customers can get them as fresh as possible.)

Customer: “Hello. That fish in the tank over there. Is that fresh?”

Me: “Well, yes, it’s alive.”

Customer: “I see that, but is it fresh? How long has it been living in there?”

Me: “A few days.”

Customer: “Then it’s not fresh!”

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