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Category: Extra Stupid

This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!

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If It Scans, It Fits

| NC, USA | Extra Stupid, Technology

(I work at a public library and I am working by myself for a few hours.)

Patron: “I want to use a computer.”

Me: “Okay, just scan your library card at the PC reservation computer behind you and it will assign you to a computer.”

(Twenty minutes later I am super busy helping other patrons. I notice she is standing there looking confused.)

Patron: “I scanned my card. Now what?”

Me: “Okay,  it should have assigned you to a computer. Did you see what number you were assigned?”

(The patron shakes her head, because of course she didn’t.)

Me: “Let me check to see which one you’re on.”

(I looked on the computer and saw no reservation. The patron proceeded to show me that she scanned her card on the photo scanner and uploaded it to the computer used for the photo scanning machine, not the PC reservation computer with the barcode scanner. This woman figured out a freaking photo scanner but couldn’t understand how to use the barcode scanner to reserve a computer.)

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Not-So-Smart Phone, Part 14

, | Houston, TX, USA | Extra Stupid, Popular, Technology

(I work for a large cell phone provider.)

Me: “Thank you for calling [Cell Phone Provider]. This is [My Name]. How may I assist you today?”

Caller: “Yes. Every time my phone rings and I try to answer it, my phone shuts off. It happens every time.”

Me: “Well, that is pretty odd. Let me see if I can figure out what the issue with your handset is.”

(After spending almost an hour trying to look up account info and diagnose what could possibly be wrong with this woman’s phone with no luck, I am about to give up and replace the phone.)

Me: “So that I can write up in your account what exactly is happening so we can replace your phone, what button are you pushing when trying to answer the phone?”

Caller: “The ‘Push When Ringing’ button.”

Me: “I’m sorry, which button?”

Caller: “’Push When Ringing.’ You know? P-W-R.”

Me: “I think I know the problem…”

Related:
Not-So-Smart Phone, Part 13
Not-So-Smart Phone, Part 12
Not-So-Smart Phone, Part 11

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Edith You Are, Or You Aren’t

| PA, USA | Books & Reading, Extra Stupid, Funny Names, Trigger Story

(I work in a second-hand bookstore where we purchase items from customers. I’m currently working at the buy counter where I have two separate customers, both females. An older lady brought her items in a bag (“Edith”) while the second middle-aged lady (“Anne”) brought hers in a box. They shop the store while I look through their items and I page them over the PA system once their offer is ready.)

Me: “Edith, your offer is ready at the buy counter. Edith.”

Customer: *approaches* “Hello.”

Me: *recognizes her as one of the two ladies, but I am terrible at remembering faces* “Hi! Miss Edith?”

Customer: “Yes.”

Me: “All right, your offer is [amount] today.”

Customer: “Oh, okay.”

Me: “Okay, so I’ll just have you sign this piece of paper once it prints, Miss Edith—”

Customer: “Can I have my box back?”

Me: *a little alarmed, as I’m currently working on the box* “Oh, wait, so these books are yours?” *points to the books from the box*

Customer: Yes.

Me: “Ah, sorry, Miss Edith! It seems that I had mixed you two up! Give me a moment to look you up in the system so I can re-enter your correct offer.” *does so* “Good thing you’re the only ‘Edith,’ otherwise this would be a long search!” *quickly finishes the buy* “Okay, your correct offer is [different amount].”

Customer: “Okay.”

Me: *hands her the slip of paper to sign* “Okay, please sign here—”

Customer: *looks at slip* “This isn’t my name.”

Me: “…Oh. Well, I had paged for ‘Edith’ before and asked you if you were ‘Edith.'”

Customer: “It sounded like ‘Ann.'”

Me: *thinking* “IN WHAT UNIVERSE?!”

 

Dear readers! This story was originally submitted without a title, to encourage you to come up with a witty submission yourselves. After considering the many amazing suggestions in the comments section, we have come up with the title above. Thank you all for participating; we had a blast reading them!