Category: Extra Stupid

This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!


Common Sense Has Exited The Building

, | Charleston, WV, USA | Extra Stupid, Non-Dialogue

While on my break, I observe a customer walking toward a back door that is an exit-only from the lobby.

It should be noted this door has a stop sign on it and clearly reads “EXIT ONLY” in large, white letters.

As you probably suspect, the customer attempts to enter the lobby using this door. The door, of course, does not open. The customer looks slightly confused as they try again. Naturally the door still does not open. I’m watching closely now because the customer has now tried twice to enter this door. I see the customer scan the door and mouth the words “Exit Only” as he reads the sign before trying again.

At this point the customer tries harder to open the door as though it may be stuck, with no success. The customer starts to walk toward the main doors, gets a few steps away, then rushes back to the door and quickly tries again as though they were trying to sneak up on the door. Finally the customer goes to the front of the restaurant and enters the main doors.

I wiped the tears from my eyes, as I had laughed through the whole things, and went back to work.


Polluting The Ether

| Tulsa, OK, USA | Extra Stupid, Technology


Customer: “We need to get a shorter ethernet cable so we can get faster internet.”


Fire Doesn’t Work

| Fort Worth, TX, USA | Bizarre, Extra Stupid, Holidays

(It is the 4th of July and we close at 10 pm. A regular couple has been sitting in the lobby eating for 30 minutes after close. All the employees have been listening to the fireworks explode right over our heads, as the show is just down the block.)

Customers: *gets up to leave, sees a firework* “Oh, is that what those sounds are?”

Me: “…”


Did The Magic Smoke Come Out, Too?

| Melbourne, VIC, Australia | Extra Stupid, Technology

Customer In Front Of Me: *to computer guy* “Hi, my computer made a bang noise, stopped working, then there was weird smell… Is that a bad thing?”


Entree-Level Knowledge

| USA | At The Checkout, Extra Stupid, Food & Drink

(I am working the drive-thru speaker. After the customer gives her order, consisting of several sandwiches without combos, I repeat it to her.)

Me: “So that was one [Item #1], entree only, one [Item #2], entree only, and—”

Customer: “No, no, no! I ordered the sandwiches! I don’t know what an entree is, but I’m not paying for that! Ring me up right!”

Me: “Yes, ma’am, I—”

Customer: “Why are you people always getting my order wrong? I just want the sandwiches!”

(She continues to rant, but when she finally takes a breath, I cut in.)

Me: “Okay, ma’am, please pull forward to the window.”

(When she pulls up, she starts yelling at my coworker as soon as she gets to the window.)

Customer: “I don’t know what those entree things you rang me up for are! You’d better make sure my order is right and not charge me for any entrees! I just want [Items], with no combo meals!”

Coworker: “Okay, ma’am, we’ve got that right here. Your total is [amount].”

(None of us felt like dealing with the screaming and line delay that would have come if we’d tried to educate her.)

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