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Category: Extra Stupid

This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!

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Tapping Into The Wrong Solution

ON, Canada | Extra Stupid

(The restaurant I work in is very small, and we do not have a lot of technology people seem to expect – such as a computer to remember what they ordered last time. Our debit/credit machine is dial-up, and does not have a tap option. There is no ‘tap’ icon or logo, and the first screen asks customers to “insert chip or swipe,” yet the following transaction happens far too often.)

Me: *handing terminal to customer* “Chip goes down at the bottom there.”

Customer: *taps card directly onto the “please insert chip” screen, approximately where a “tap” icon is NOT, several times* “Your tap’s not working.”

Me: “No, sir, our tap does not exist.”

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Starved Of Useful Information

| TN, USA | Extra Stupid, Pets & Animals

(I’m the manager at a pet store, and I’ve always had a soft spot for reptiles. My favorites are leopard geckos, so I’m always eager to give advice to customers interested in them. One day I’m bagging crickets for a customer who has leopard geckos at home, and we start a conversation about them.)

Customer: “Yeah, for some reason, their appetites increase during the summer.”

Me: “That’s normal. The warmer temperatures make them more active, so they’re going to eat more.”

Customer: “I just don’t know what’s going on. My leopard geckos always act like they’re starving!”

Me: “Oh? How often do you feed them?”

Customer: “Once a month.”

Me: *wondering if maybe I misheard and she has a snake* “What type of animal did you say you have again?”

Customer: *annoyed* “Lizard!”

Me: “But what type of lizard?”

Customer: “Gecko? Leopard gecko.”

Me: “Ma’am, leopard geckos need to eat every other day! Three times a week at the bare minimum!”

Customer: “That’s not true! More than once a month will kill them.”

Me: “Ma’am, I’ve had leopard geckos since I was in middle school. They’re my favorite animal in this building. You NEED to feed them more than once a month, or they WILL starve.”

Customer: *huffy and offended* “Well, I’ve had leopard geckos for years, so I know what I’m doing.”

(I later found out that she’d complained to the cashier about how rude “the cricket girl” was and had threatened to call the manager. Since I WAS the manager, a part of me wishes she had!)

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That’s One For The Log

, | PA, USA | Extra Stupid, Technology

(I work in a call center for a financial institution; I receive some pretty interesting phone calls. I’m paranoid about submitting too many and getting fired, but I thought this small one might be funny.)

Me: “Thank you for calling customer service. [My Name] speaking. How may I help you?”

Caller: *says immediately without pulling up his account information* “I’m looking at my login ID screen.”

Me: *silence to make sure I don’t interrupt him, expecting to hear more about the problem* “Okay. How may I help you?”

Caller: “I can’t log in.”

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This Is Why We’re In A Recession, Part 56

, | Montreal, QC, Canada | Extra Stupid, Money

(I work at a bank. My caller does not understand why the $2500 cheque she deposited was returned, and now she owes the bank.)

Me: “Well, ma’am, the cheque was fraudulent, and there was nowhere to receive the funds so we had to withdraw the money from your account.”

Customer: “But why do I have to pay back if the cheque was a fake cheque?”

Me: “…because you spent all the money.”

Customer: “Yeah, but I did not know it was a fraudulent cheque.”

(This is BS, because she withdrew $2000 as soon as she deposited and then another $500 the next day.)

Me: “Yes, but you still spent the money, so you should go back to the person that gave you the cheque and ask him to give you a new one. Then you can simply deposit it again and you will be fine.”

Customer: “Yeah, well, I don’t know where to find him since he left the country, but I don’t think I should be paying this money back because it was not my fault.”

Me: “Ma’am… did you spend the money or did someone else?”

Customer: “I spent it.”

Me: “Then you have to pay it back.”

Customer: “F*** you.” *hangs up*

Related:

This Is Why We’re In A Recession, Part 55

This Is Why We’re In A Recession, Part 54

This Is Why We’re In A Recession, Part 53

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One Of Them Is Not Very Personable

, | Brisbane, QLD, Australia | Extra Stupid, Transportation

Caller: “Hi, can I get a maxi taxi?”

Me: “Sure. Is that for a wheelchair or group of people?”

Caller: “There are four people travelling. Two adults and three children.”

Me: “…”

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